Is United making "fake flights" to take people's money?
#76
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,395
But isn’t that different than what the passenger thinks he or she is buying? If the airline knows with almost certainty they aren’t going to operate that flight and, instead, force their perhaps unsuspecting customer into a change of up to six hours, it’s not a Good Thing. It really does border on bait and switch.
Is UA being optimistic in its China scheduling? It seems that way. Does it mean that they know with "almost certainty" that they're not going to operate the flight? I doubt it; they've said for at least three weeks that they really think they may be able to start the China traffic back up.
#77
FlyerTalk Evangelist
Join Date: Feb 2003
Posts: 10,224
The article is complaining about Chinese students trying to get home from the US. A 6-hour schedule change that still got them home? Compared to examples being posted in the thread -- one person buying four tickets on four airlines to go TATL? I don't think that's anywhere near a bait-and-switch.
Is UA being optimistic in its China scheduling? It seems that way. Does it mean that they know with "almost certainty" that they're not going to operate the flight? I doubt it; they've said for at least three weeks that they really think they may be able to start the China traffic back up.
Is UA being optimistic in its China scheduling? It seems that way. Does it mean that they know with "almost certainty" that they're not going to operate the flight? I doubt it; they've said for at least three weeks that they really think they may be able to start the China traffic back up.
#78
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
#79
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,403
Yep, this is absolutely an issue. UA will not insist upon a reroute that the passenger isn't allowed to fly. I don't have any idea what flights are still going into China. I do know that if any of those students were to post their itineraries here, somebody would be more than happy to look up suggested alternatives. We do it all the time.
This is a legitimate issue, and one that I addressed. Getting a refund shouldn't require perseverance. That's why I think stories like this, that sensationalize the problem, do more harm than good.
Understood. Note that they could call United's overseas reservations agents, but that can obviously get pricy.
I don't know that status has a role in getting a refund, but I'm sure it has a role in getting proactive attention like that.
Yes, there are still some problems, but it's much better than it was a few weeks back. It's still not where it should be.
This is a legitimate issue, and one that I addressed. Getting a refund shouldn't require perseverance. That's why I think stories like this, that sensationalize the problem, do more harm than good.
Understood. Note that they could call United's overseas reservations agents, but that can obviously get pricy.
I don't know that status has a role in getting a refund, but I'm sure it has a role in getting proactive attention like that.
Yes, there are still some problems, but it's much better than it was a few weeks back. It's still not where it should be.
OTOH, when I compare the number of Chinese students in the USA to the number of flights, it's scary. Student visas are expiring, housing may be an issue (and we don't want them packing into apartments of friends as they wait for flights to become available), and in some cases, they can't afford the additional expense of staying in the USA for an extended period of unknown duration. Also, if they return home now as a continuing student, who knows when they can next return to the USA for classes or even obtain a visa to do so.
Incoming students are also in an uncertain position, although it appears that they're won't be able to get to the USA for the fall term unless they're already abroad and can get a student visa without returning to China. For graduate students, this means that their funding can also be uncertain.
The article is complaining about Chinese students trying to get home from the US. A 6-hour schedule change that still got them home? Compared to examples being posted in the thread -- one person buying four tickets on four airlines to go TATL? I don't think that's anywhere near a bait-and-switch.
Is UA being optimistic in its China scheduling? It seems that way. Does it mean that they know with "almost certainty" that they're not going to operate the flight? I doubt it; they've said for at least three weeks that they really think they may be able to start the China traffic back up.
Is UA being optimistic in its China scheduling? It seems that way. Does it mean that they know with "almost certainty" that they're not going to operate the flight? I doubt it; they've said for at least three weeks that they really think they may be able to start the China traffic back up.
ADDED: For those who are graduating this spring, student visas (unless they're able to get the STEM training program, but AFAIK that needed to be organized far in advance and the current job situation makes me suspect that some of these positions are being rescinded) will be expiring very soon. What are the Chinese students supposed to do if they cannot get flights home or cannot afford the high fare to do so?
Last edited by WineCountryUA; May 23, 2020 at 2:45 pm Reason: merged consecutive posts by same member
#80
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,844
While the situation some international students may be having to travel restrictions is difficult, we are getting far off-topic for this forum. This is UA forum and let's stick to the UA related issues.
WineCountryUA
UA coModerator
WineCountryUA
UA coModerator
#81
Join Date: Dec 2011
Location: YYZ
Programs: UA1K MM, JL JMB SAPPHIRE, Marriott Titanium/LTP, Hilton Diamond
Posts: 1,267
All SFO-PEK / SFO-PVG / EWR-PVG between June 4 ~ June 14 are gone during today's schedule filing. Do they really still believe they can resume flights to China from June 15?
#82
Join Date: Apr 2007
Location: SFO
Programs: UA Silver
Posts: 1,155
In other news, yesterday DL started to sell tickets on SEA-ICN-PVG and DTW-ICN-PVG from 6/1 to 6/30. That's two flights a day to China for the entire June, which makes DL worse than UA in terms of selling "fake flights". Maybe move this thread to the DL forum?
#83
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,403
More than one flight per week, no. One flight per week, I don't see why not. Seems very possible.
In other news, yesterday DL started to sell tickets on SEA-ICN-PVG and DTW-ICN-PVG from 6/1 to 6/30. That's two flights a day to China for the entire June, which makes DL worse than UA in terms of selling "fake flights". Maybe move this thread to the DL forum?
In other news, yesterday DL started to sell tickets on SEA-ICN-PVG and DTW-ICN-PVG from 6/1 to 6/30. That's two flights a day to China for the entire June, which makes DL worse than UA in terms of selling "fake flights". Maybe move this thread to the DL forum?
#84
Join Date: Dec 2011
Location: YYZ
Programs: UA1K MM, JL JMB SAPPHIRE, Marriott Titanium/LTP, Hilton Diamond
Posts: 1,267
Code:
1 DL 287 D SEA PVG 1 2330 0445+2 1 01JUN20 30JUN20 359 14:15 1 DL 285 D DTWEM PVG 1 2130 0255+2 1 01JUN20 30JUN20 359 17:25
#85
Original Poster
Join Date: Sep 2008
Posts: 7,875
But actually the Delta flight doesn't show up on ITA matrix. Not sure why. They are selling it on their website though. Or, were. I guess someone snapped it up at $3k.
#86
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,331
Interesting development. I have not seen fifth freedom right application from DL on the US Department of Transportation.
#87
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,395
They don't need fifth freedom rights to operate those flights unless they want to sell tickets between ICN and PVG.
#88
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,331
#89
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,395
#90
Join Date: Apr 2007
Location: SFO
Programs: UA Silver
Posts: 1,155
DL doesn't even seem to be selling the SEA/DTW-ICN segment by itself. You can only purchase DTW/SEA-ICN-PVG.