Last edit by: WineCountryUA
To see your active ETCs (if shown), go to https://www.united.com/en/US/account
Right after the Account Summary and before Your Premier Progress
Also
Future Flight Credits (FFC) Available on My Trips page?
Right after the Account Summary and before Your Premier Progress
Also
Future Flight Credits (FFC) Available on My Trips page?
Now See All Your Electronic Travel Credit(s) (ETCs) on Your United.com Account!
#31
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,855
#33
Join Date: Aug 2001
Location: SFO/SJC
Programs: UA 1K & 2MM, Bonvoy Titanium & LTP, HH Gold, Accor Silver, Hertz PC, Avis PC
Posts: 2,344
one of mine is missing, but I also noticed another trick. Just converted an old FFC into an ETC, and the 2 year countdown clock starts as of today. So potentially if you wait until the FFC is about to expire, and then do the conversion, you're giving yourself an extension (if the loophole isn't closed by then).
#34
Join Date: Aug 2013
Posts: 183
Very helpful, all of mine are there!
One thing I noticed in the FAQ for “What can I use certificates for?”, it says “Global Premier Upgrades and Regional Premier Upgrades can’t be combined with travel certificates when you’re booking a flight.”
One, that’s not the preferred nomenclature anymore. Two, and I’m pretty sure this is true, but I can apply PlusPoints to a reservation booked with an ETC, just after the booking is complete, and just not during the booking process? I did test it out with booking a flight and upgrade with plus points and it wouldn’t let me put in an ETC on the payment screen
One thing I noticed in the FAQ for “What can I use certificates for?”, it says “Global Premier Upgrades and Regional Premier Upgrades can’t be combined with travel certificates when you’re booking a flight.”
One, that’s not the preferred nomenclature anymore. Two, and I’m pretty sure this is true, but I can apply PlusPoints to a reservation booked with an ETC, just after the booking is complete, and just not during the booking process? I did test it out with booking a flight and upgrade with plus points and it wouldn’t let me put in an ETC on the payment screen
#35
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,633
Pleased by this find. Of course I immediately took a picture of the expanded info before they disappear, had never received the email for one of them and was planning a phone call.
#36
Moderator: Avianca, Travel Photography, Travel Technology & USA
Join Date: Jul 2001
Location: Far western edge of the La-La Land City limits
Programs: Emeritus VIP Fromins Deli Encino grandfathered successor program - UA MM & HH Diamond
Posts: 3,722
I went through the process on a trip canceled in early March, with no problems. An unexpected surprise was 12 minutes later I received a second email with a $189 credit. Took a minute to reconcile what the amount represented, and it was a first class TOD upgrade I bought for the original itinerary.
The cert expiration date for the TOD credit is 2 years from the February purchase date, while the actual full itinerary is 2 years from today.
The cert expiration date for the TOD credit is 2 years from the February purchase date, while the actual full itinerary is 2 years from today.
#37
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Día Amb, Hyatt Glob
Posts: 15,472
My 3 ETCs are listed in my account. However, the one that was set to expire in Dec 2020 has not been updated. The 2 that expired in Feb 2021 have been updated to Feb 2022. I doubt I bother calling re the incorrect one, unless I can't use it before the expiry date.
#38
FlyerTalk Evangelist
Join Date: May 2000
Location: TPA for now. Hopefully LIS for retirement
Posts: 13,639
To See, go to https://www.united.com/en/US/account
Right after the Account Summary and before Your Premier Progress
Right after the Account Summary and before Your Premier Progress
#40
FlyerTalk Evangelist
Join Date: May 2000
Location: TPA for now. Hopefully LIS for retirement
Posts: 13,639
thought there would be some indication of it here but sounds like I actually have to choose the ETC for it to appear. If that is the case - Thanks!
#41
Suspended
Join Date: Aug 2005
Location: BOS
Posts: 15,027
Ah, maybe that is it. I did actually cancel a trip for last month under the waiver program which is in my Cancelled Flights - BUT I haven't yet chosen between "use future flight credit" or "choose travel certificate."
thought there would be some indication of it here but sounds like I actually have to choose the ETC for it to appear. If that is the case - Thanks!
thought there would be some indication of it here but sounds like I actually have to choose the ETC for it to appear. If that is the case - Thanks!
#42
FlyerTalk Evangelist
Join Date: May 2000
Location: TPA for now. Hopefully LIS for retirement
Posts: 13,639
Thanks, I know how to do it, but am waiting because I might just re-book the same itin later so FFC would be easier than doing an ETC with no financial difference to me (if I understand all the FFC / ETC stuff correctly).
#43
Join Date: Feb 2001
Location: Montebello, CA, USA
Posts: 2,362
Slightly unrelated, but since they launched this (still wish it worked for my account, but nevertheless), it gave me idea for this very tiny hack. I have gone through all my cancelled reservations and renamed them. (I usually name all my trips on the website so they are something like: "DFW-LAX Sep")
Since those names have carried over to the cancelled screen, most of those I have renamed to ".", since I can't seem to delete a name. For the ones where I have a future flight credit, I have put "$225.40 sitting here" as the name since there are more cancelled flights listed there than I usually have and it saves me flipping back and forth to the spreadsheet I'm keeping to figure out which ones have $$$ sitting on them.
Since those names have carried over to the cancelled screen, most of those I have renamed to ".", since I can't seem to delete a name. For the ones where I have a future flight credit, I have put "$225.40 sitting here" as the name since there are more cancelled flights listed there than I usually have and it saves me flipping back and forth to the spreadsheet I'm keeping to figure out which ones have $$$ sitting on them.
#45
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,580
To see the cancelled flight credit / future flight credit (FFC), you need to go to My Trips / Cancelled Flights -- there you will see your FFC and the ability (in most cases) to convert to ETC.