Traveling with Pets on UA (In-Cabin or Cargo -- not ESA) {Archive}
#16
Join Date: Jul 2009
Location: Santa Monica and Siena
Programs: 10 MM + 2013, AA EXP,Lifetime AC ,Crown Room, Red Carpet,USAIR CLUB ,Hertz Plat, Hilton Dia, GS +++
Posts: 454
#17
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,002
#18
Join Date: Mar 2002
Location: Now MFE... formerly SEA and DCA
Programs: Now UA free!, AA Ex Plat, AS MVP, Marriott Titanium for life
Posts: 664
I have never flown with a pet, so it will not impact me, but I feel for those who need to.
And as certain people will try to sway that this is not a CO decision- it clearly is. It is NOT taking the best of each company it is squeezing every penny.
#19
Join Date: Sep 2010
Programs: UA/CO 1K, AA Gold, SPG PP, Hertz PC
Posts: 207
I have a pet reservation for April out of OGG for an in cabin pet. However the new policy seems to be :
http://pss.united.com/web/en-US/cont...s/default.aspx
Pets are not permitted on flights to and from Hawaii.
I've never had a problem with a dog Ex-Hawaii. I hoping they will still honor my existing reservation.
http://pss.united.com/web/en-US/cont...s/default.aspx
Pets are not permitted on flights to and from Hawaii.
I've never had a problem with a dog Ex-Hawaii. I hoping they will still honor my existing reservation.
Last edited by Strom; Feb 17, 2012 at 4:43 pm Reason: *pet, not human reservation
#20
Join Date: Jul 2006
Location: The Jersey Shore
Programs: UA *G MM, AA G MM
Posts: 1,866
United Airlines Policy Change Could Cost Pet Owners Thousands
http://gma.yahoo.com/blogs/abc-blogs...-abc-news.html
On March 3, United Airlines and its subsidiaries will change the way they transport pets. And although the airline's fees for transporting animals are in line with what other carriers charge, the change could end up costing pet owners thousands of dollars.
The change in policy means pets will now be transported as cargo rather than checked luggage.
On March 3, United Airlines and its subsidiaries will change the way they transport pets. And although the airline's fees for transporting animals are in line with what other carriers charge, the change could end up costing pet owners thousands of dollars.
The change in policy means pets will now be transported as cargo rather than checked luggage.
#21
FlyerTalk Evangelist
Join Date: Dec 2004
Location: Sacramento
Programs: UA 2MM/GS; SPG Lifetime Plat; MHC Lifetime; Tar Heel forever; and I "Dig the Pig" at Piggly Wiggly
Posts: 12,152
In several other articles:
United says it's making the switch to PetSafe because of the program's many resources for handling those in its care. The program has been lauded by pet-transport professionals.
"They're fantastic with their animals," says Gay O'Brien, former president of the International Pet and Animal Transportation Association. "We're all so pleased that United is picking that up."
United says it's making the switch to PetSafe because of the program's many resources for handling those in its care. The program has been lauded by pet-transport professionals.
"They're fantastic with their animals," says Gay O'Brien, former president of the International Pet and Animal Transportation Association. "We're all so pleased that United is picking that up."
#22
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,124
Nothing generates bad press faster than dissing military personnel
They will bow down soon enough on this.
They will bow down soon enough on this.
#23
Join Date: Jul 2011
Location: Our Nation's Capital
Programs: UA 1K, Marriott BonVoy LT Titanium Elite, National Executive Elite
Posts: 832
#24
Join Date: Nov 2010
Programs: 1K on UA, Platinum on CO
Posts: 336
This is not a pre-merger issue - this is a post merger issue - it is CO's program being ported to UA (where have we heard that before) and won't take effect till 3/3. There is also already a thred on this.
#25
Used to be MBS PremExec
Join Date: Sep 2000
Location: Saginaw, MI (MBS)
Programs: UA 1K 1.9MM, Marriott Titanium w/Lifetime Plat, Hilton LIfetime ♢, National Exec, Amex Plat
Posts: 5,722
Check out the United page on Facebook...Wow, I'm guessing a dog group got word of this and told its members to spam the United FB page. For like 3 days, that's all that was posted on there...HUNDREDS of comments about it, especially from the military perspective.
Seems like United is really putting the screws to people on this one. Including and especially military. "Sure, we'll let you board first, but give us $2000 to haul your dog across the pond.
I'm neither a dog owner nor lover, but seems ridiculous that you can no longer check your animal, regardless of size, as a bag or even an excess bag.
Seems like United is really putting the screws to people on this one. Including and especially military. "Sure, we'll let you board first, but give us $2000 to haul your dog across the pond.
I'm neither a dog owner nor lover, but seems ridiculous that you can no longer check your animal, regardless of size, as a bag or even an excess bag.
#26
Join Date: Oct 2001
Location: San Francisco
Programs: UA 1k, SPG/Marriott Plat, IHG Plat
Posts: 1,020
Does anyone know what changes are occurring for in-cabin pets?
UA's policy allows them to almost all their intl. destinations. CO's did not. What will the policy be after 3/3? The website just says to call which suggests the CO policy will prevail. If so, they are going to lose revenue on routes where you used to be able to pay for an in-cabin pet. For many pet owners with small pets, it's in-cabin or leave the dog at home due to the risks of travel in the hold. Maybe this is the first example of a revenue losing policy from CO applying to the new UA/CO.
UA's policy allows them to almost all their intl. destinations. CO's did not. What will the policy be after 3/3? The website just says to call which suggests the CO policy will prevail. If so, they are going to lose revenue on routes where you used to be able to pay for an in-cabin pet. For many pet owners with small pets, it's in-cabin or leave the dog at home due to the risks of travel in the hold. Maybe this is the first example of a revenue losing policy from CO applying to the new UA/CO.
#27
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 35,996
United Airlines does not allow pets in the cabin to Hawaii except certified guide dogs
#28
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,651
Can someone post example pricing under the old and new systems? For a domestic lower 48 flight, a Hawaii flight, and an international longhaul flight.
Also can someone explain the changes in handling?
From what I gather the old way was: drop off at checkin desk, *insert magic here*, loaded in cargo bay, *insert magic here*, appears at baggage claim.
And the new way is: drop off at cargo facility, *insert magic here involving climate controlled something*, loaded in cargo bay, *insert magic here*, pick up at cargo facility.
I'd really like to know more about the specific handling of checked pets.
The UA site isn't very clear about the old way and all I see on FB is "whaa whaa military members whaa whaa thousands of dollars whaa whaa love their pets whaa whaa United is the devil whaa whaa" and it's a distraction from the actual change in procedures and fees.
Also can someone explain the changes in handling?
From what I gather the old way was: drop off at checkin desk, *insert magic here*, loaded in cargo bay, *insert magic here*, appears at baggage claim.
And the new way is: drop off at cargo facility, *insert magic here involving climate controlled something*, loaded in cargo bay, *insert magic here*, pick up at cargo facility.
I'd really like to know more about the specific handling of checked pets.
The UA site isn't very clear about the old way and all I see on FB is "whaa whaa military members whaa whaa thousands of dollars whaa whaa love their pets whaa whaa United is the devil whaa whaa" and it's a distraction from the actual change in procedures and fees.
#29
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,651
More sensationalism, still no numbers/details.
The price has gone up as a result of providing better service (temperature controlled, etc) and safety for the pets. CO killed 3 pets last year while Delta killed 19 so I'd say the PetSafe program is doing something good.
Should the airline eat the increased handling costs? In effect that's making all passengers subsidize the few who choose to travel with their pets.
Should the airline provide a cheaper, lower level of service that's more risky to the pets health and life?
The price has gone up as a result of providing better service (temperature controlled, etc) and safety for the pets. CO killed 3 pets last year while Delta killed 19 so I'd say the PetSafe program is doing something good.
Should the airline eat the increased handling costs? In effect that's making all passengers subsidize the few who choose to travel with their pets.
Should the airline provide a cheaper, lower level of service that's more risky to the pets health and life?
#30
Join Date: Apr 2010
Location: ICT
Programs: AA EXP, UA Plat, DL G, Marriott Gold
Posts: 1,330
More sensationalism, still no numbers/details.
The price has gone up as a result of providing better service (temperature controlled, etc) and safety for the pets. CO killed 3 pets last year while Delta killed 19 so I'd say the PetSafe program is doing something good.
Should the airline eat the increased handling costs? In effect that's making all passengers subsidize the few who choose to travel with their pets.
Should the airline provide a cheaper, lower level of service that's more risky to the pets health and life?
The price has gone up as a result of providing better service (temperature controlled, etc) and safety for the pets. CO killed 3 pets last year while Delta killed 19 so I'd say the PetSafe program is doing something good.
Should the airline eat the increased handling costs? In effect that's making all passengers subsidize the few who choose to travel with their pets.
Should the airline provide a cheaper, lower level of service that's more risky to the pets health and life?
You can read about all the incidents with pets on DL here http://us.lrd.yahoo.com/_ylt=ApOW6MX...2011_Delta.doc. You'll see that in most of those cases the pet had a preexisting condition, sometimes not known to the owner.
Transporting pets on airplanes is extremely safe, and all major airlines (except WN AFAIK) transport dozens of pets daily. The issue is that DL accepts pets as baggage (which will set you back only $200), while CO/UA (starting 03/03) does not. Transporting pets as cargo is a lot more difficult, since involves driving to the cargo terminal to drop off pets 4 hours before the flight, and a lot more expensive.