Understanding/Using UA Electronic Travel Certificate(ETC) & Future Flight Credit(FFC)
#121
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,291
Interesting, because last time I tried this, it didn't work. Had an FFC expiring 12/31/23, Made a booking for May sometime last year (new booking) paid for with the FFC, cancelled it this February - the issued FFC still has validity 12/31/23.
Did I do something wrong? I've since made another new booking that I likely won't be able to fly and while I COULD find some random itinerary to waste it on before the end of the year, I'd prefer to extend it if I could.
Did I do something wrong? I've since made another new booking that I likely won't be able to fly and while I COULD find some random itinerary to waste it on before the end of the year, I'd prefer to extend it if I could.
"Transaction summary
Credit$4,431.68
To Future flight creditPlease use confirmation number XXXXXX to return to this canceled reservation in My Trips and make changes for a future trip. Change fees will apply when you use the future flight credit unless you qualify for a change fee waiver. Begin travel by: Feb 19, 2024."
So I think I just misunderstood - It's 1 year from BOOKING, not 1 year from original date of travel. My bad. Seems like I can just cancel this one, then at some point in December make another booking, cancel that a couple *days later and extend it until i've got a good UA trip lined up. Awesome!
Last edited by Smiley90; Apr 1, 2023 at 4:11 pm
#122
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,576
must cancel before travel starts, so cancel by Feb 2024, not a couple years later
or until UA decides to stop this indefinite rollover.
#123
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,291
We WERE going to use it up, but my partner can't leave the country right now for visa reasons, so it's a bit of a waste to just book an expensive domestic trip for no reason but "we need to use up this money". Next year will be much better.
#124
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,798
Credits set to expire or issued on or before December 31, 2022 have had their book by or travel by date extended to December 31, 2023.
I know that's for a credit issued by UA from a fare purchased directly from UA. What about a UA credit issued by a travel agency? Will this be extended to the end of this year? Despite my ticket being bought from a TA, it was United Airlines that was the merchant that charged my credit card.
I know that's for a credit issued by UA from a fare purchased directly from UA. What about a UA credit issued by a travel agency? Will this be extended to the end of this year? Despite my ticket being bought from a TA, it was United Airlines that was the merchant that charged my credit card.
#126
Join Date: Oct 2007
Location: DCA
Programs: DL DM, AA EXP, various hotel
Posts: 2,227
I'm trying to make the a change to the return of a roundtrip ticket. (I'm relying on the rules for changing a return using historical fares, so canceling and starting over is not an option).
Online it doesn't let me pay the fare difference with a FFC. Is there a way around that that I'm missing?
Online it doesn't let me pay the fare difference with a FFC. Is there a way around that that I'm missing?
#127
Join Date: May 2017
Posts: 2,267
I'm trying to make the a change to the return of a roundtrip ticket. (I'm relying on the rules for changing a return using historical fares, so canceling and starting over is not an option).
Online it doesn't let me pay the fare difference with a FFC. Is there a way around that that I'm missing?
Online it doesn't let me pay the fare difference with a FFC. Is there a way around that that I'm missing?
#128
Join Date: Jan 2020
Posts: 101
I have a future flight credit that expires end of 2023. If I booked something today and cancelled after 48 hours would they issue a new future flight credit with a new expiration date 1 year from cancellation or would they enforce the original expiration of end of 2023?
#129
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,291
I have a future flight credit that expires end of 2023. If I booked something today and cancelled after 48 hours would they issue a new future flight credit with a new expiration date 1 year from cancellation or would they enforce the original expiration of end of 2023?
#130
Join Date: Jan 2020
Posts: 101
#133
Join Date: Jan 2016
Posts: 12
Would the same workaround apply for extending 1 year ETC? (1) book a refundable ticket with ETC (2) cancel it and the ETC is converted to FFC (3) book a refundable ticket with FFC before expiration and get it extended by 1 year (4) cancel and repeat step 3 until ready to actually use the credit
Anything I'm missing?
Anything I'm missing?
#134
Join Date: Apr 2011
Posts: 464
Is it still the case that if a flight is booking using an ETC and then subsequently canceled (> 24 hours), the refund is issued in the form of an FFC, and thus now only available to the ticketed pax, and further restricted to a travel by (rather than book by) date?
And what about expiration date? If I have a 12/31/23 ETC that converts to an FFC due to a booking thats canceled, what is the new travel-by date of the FFC? Thanks
And what about expiration date? If I have a 12/31/23 ETC that converts to an FFC due to a booking thats canceled, what is the new travel-by date of the FFC? Thanks
#135
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,179
1 year from the ticketing date.