Did UA (crew) really refuse to fly Zaandam cruise ship passengers?
Apr 4, 2020, 2:56 pm
#16
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Yes, as it seems that there only food was the breakfast. Without a working restaurant there only other option is to leave the hotel and find a store or the like. So if you were hungry during that breakfast period it does make it feel like someone is trying to take advantage of your situation.
Apr 4, 2020, 3:03 pm
#17
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Apr 4, 2020, 3:06 pm
#18
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Looks like UA scheduled a special SFO SYD sector tonight. Maybe it’s a special flight for the Zaandam group. Tonight there will be two SFO SYD and the normally operating one has like 20 people booked.
Apr 4, 2020, 3:13 pm
#19
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Did they have any evidence that all the passengers were infected or was it just unreasoned fear that caused them to reject these passengers? If they had no evidence that a passenger was sick and the passenger stated they had no symptoms the passenger should have been transported. If they let fear rule their decisions they probably should not be working as flight crew.
Apr 4, 2020, 3:16 pm
#20
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I am not convinced that someone off the Zaandam without symptoms necessarily presents a greater risk to fellow UA passengers than someone coming from Queens, NY. If it was a greater risk, why didn’t the US/FL use one of the squillions of tests we hear about to test them all prior to leaving the ship and getting on any plane to anywhere?
Will UA allow passengers to collect a full refund for non-cancelled flights if the cabin crew is from the New York area and the passengers deem that too much of a risk?
Interestingly, United is promoting on social media and elsewhere its important role in repatriating stranded travelers.
https://hub.united.com/united-helps-...645575499.html
Will UA allow passengers to collect a full refund for non-cancelled flights if the cabin crew is from the New York area and the passengers deem that too much of a risk?
Interestingly, United is promoting on social media and elsewhere its important role in repatriating stranded travelers.
https://hub.united.com/united-helps-...645575499.html
Apr 4, 2020, 4:16 pm
#21
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What special precautions are they taking for the crew of the charter?
Apr 4, 2020, 4:31 pm
#22
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I am not convinced that someone off the Zaandam without symptoms necessarily presents a greater risk to fellow UA passengers than someone coming from Queens, NY. If it was a greater risk, why didn’t the US/FL use one of the squillions of tests we hear about to test them all prior to leaving the ship and getting on any plane to anywhere?
Will UA allow passengers to collect a full refund for non-cancelled flights if the cabin crew is from the New York area and the passengers deem that too much of a risk?
Interestingly, United is promoting on social media and elsewhere its important role in repatriating stranded travelers.
https://hub.united.com/united-helps-...645575499.html
Will UA allow passengers to collect a full refund for non-cancelled flights if the cabin crew is from the New York area and the passengers deem that too much of a risk?
Interestingly, United is promoting on social media and elsewhere its important role in repatriating stranded travelers.
https://hub.united.com/united-helps-...645575499.html
+1
it appears UA did not summon medical staff to determine if those folks were fit to travel but simply refused to provide service based on perceived health condition.. not pretty...
what are those folks supposed to do - they were stuck on the ship against their will, passed health check without requirement to isolate upon disembarkation and yhey now just want to get home as soon as possible...
a month ago when they boarded the ship ppl were traveling with little hesitation and our governments were telling us to go about business as usual...
Apr 4, 2020, 4:36 pm
#23
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Maybe put them on a ship back to SYD instead of flying?
Seriously though this just looks poorly thought out all around. I don’t blame the flight crew at all but have to believe UA could have handled this better. Did UA fly the pax to SFO?
Seriously though this just looks poorly thought out all around. I don’t blame the flight crew at all but have to believe UA could have handled this better. Did UA fly the pax to SFO?
Apr 4, 2020, 4:36 pm
#24
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Holland should have arranged for private charter flights for their passengers (I thought that was the agreement with Florida?).
This is on Holland.
Note to self: Never take a Holland cruise.
This is on Holland.
Note to self: Never take a Holland cruise.
Apr 4, 2020, 5:26 pm
#25
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Who knows. Maybe none. Maybe a temperature check. I think the big difference is that it's a known quantity up front: they probably made it clear to crew that this was a chartered flight for the cruise passengers, and thus only crew that were okay with this would sign up to work that flight.
Apr 4, 2020, 5:51 pm
#26
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That would be my assumption.
Apr 4, 2020, 6:09 pm
#27
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The newly added sfo syd tonight is now canceled. Wonder what happened and whether the guests are booked on the regularly scheduled one or some other flights?
Apr 4, 2020, 7:06 pm
#28
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quarantine all those folks where they docked for 14 days at expense of the cruise or the traveler with no contact with the outside world (deliveries made to their door for food by folks in hazmat suits). then they are cleared to fly. temp checks are not sufficient as we know one can be a carrier with no symptoms. united should not have taken the pax, but good for the crew for saying no when ua didn't.
Apr 4, 2020, 7:25 pm
#29
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quarantine all those folks where they docked for 14 days at expense of the cruise or the traveler with no contact with the outside world (deliveries made to their door for food by folks in hazmat suits). then they are cleared to fly. temp checks are not sufficient as we know one can be a carrier with no symptoms. united should not have taken the pax, but good for the crew for saying no when ua didn't.
The proper way to do it:
1) Depart ship
2) quarantine for 14 days
3) healthy - fly home preferably on a charter provided by the ship
Last edited by estnet; Apr 4, 2020 at 9:18 pm
Apr 4, 2020, 7:26 pm
#30
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On the flip side, Norwegian Jewel did charter planes for all the guests when they had to disembark for ship repairs - passengers were bused directly to the airport for charters.