Mar 27, 2020, 9:12 am
Last edit by: seawolf
For schedule changes/cancellations >6 hours on wholly DOMESTIC US itineraries, UA should be refunding (look under Schedule Change table).
https://jetstream.united.com/#/sub-l...6000006V2voEAC
For schedule changes/cancellations >6 hours on involving international itineraries, UA is providing credit. However, if flight departs EU on schedule changes/cancellations >5 hours, they are going against EC261/2004 if not refunding.
Notice of Passenger RIghts provided under EC261/2004 is linked on UA page.
https://jetstream.united.com/#/sub-l...6000006V2voEAC
For schedule changes/cancellations >6 hours on involving international itineraries, UA is providing credit. However, if flight departs EU on schedule changes/cancellations >5 hours, they are going against EC261/2004 if not refunding.
Notice of Passenger RIghts provided under EC261/2004 is linked on UA page.
How much of your money does UA hold right now?
Mar 25, 2020, 5:14 am
#63
Join Date: Apr 2012
Location: IAD
Programs: UA 1K & 2MM, MR Titanium
Posts: 454
About $2k. Would have been $5k, but found upgradeable PE seats (into Polaris) for a Christmas market trip to Europe in November. Was agonizing whether to burn the 120 PlusPoints for the upgrades for both of us, but now I am glad I did as just got a slew of PP refunded due to canceled travel in Mar/Apr. Crazy year for everything, including travel!
Mar 25, 2020, 6:33 am
#64
Join Date: Oct 2006
Location: DCA
Programs: Marriott Lifetime Titanium, United Silver
Posts: 575
Mar 25, 2020, 10:48 am
#73
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,634
With all due respect, is there an airline provider not in liquidity issue right now?
The OP had added unflown tickets as a criteria, leading to some potential misleading numbers. I was holding something like 20 tickets/reservations at the end of last year for 2020. Yes, the airline is holding those funds, but they are also obligated to transport you to the destination(s) on the reservation; whereas ETCs, travel bank are funds not set aside for any purpose yet.
The OP had added unflown tickets as a criteria, leading to some potential misleading numbers. I was holding something like 20 tickets/reservations at the end of last year for 2020. Yes, the airline is holding those funds, but they are also obligated to transport you to the destination(s) on the reservation; whereas ETCs, travel bank are funds not set aside for any purpose yet.
Mar 25, 2020, 11:10 am
#74
Join Date: Feb 2015
Programs: united
Posts: 1,636
Previous airline bankruptcies would not be much of a guidepost, because they involved much smaller airlines than the modern United, and because usually an airline heading towards bankruptcy suffers a dropoff in business as consumers shy away from it. In contrast, a coronavirus bankruptcy would involve a going, formerly profitable airline with untold amounts of unsecured liabilities to ticketholders.
Believe me, all of us should be very glad the airlines are getting bailed out. It's entirely possible that a UA bankruptcy would end up with travelers taking a huge haircut.
Mar 25, 2020, 11:37 am
#75
Join Date: Jan 2010
Location: EWR, NJ
Programs: UA 2 MM, UA 1K
Posts: 663
Just under $18,000. $1500 already canceled and waiting to rebook. $7800 for a ticket to SYD in May that I think they will end up flying but routing me through SFO instead of IAH (booked 7/2019 so I really can't use this money before July 2020 if I cancel under the waiver) and 2 trips to Europe end of July-August for 2 of us that are wait-and-see.
