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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Mar 18, 2020, 10:15 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html

--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
  • Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
  • Austin (near Gate 22)
  • Boston (near Gate B24)
  • Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
  • Cleveland (between Gates C14 and C16)
  • Dallas/Fort Worth (between Gates E6 and E7)
  • Denver (near Gate B32 and Popup near B59)
  • Fort Lauderdale (near Gate C1)
  • Honolulu (above Gates G2 and G3)
  • Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
  • Las Vegas (between Gates D33 and D35)
  • London Heathrow (Terminal T2b, up one level across from Gate B46)
  • Los Angeles (near Gate 71A)
  • Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
  • Minneapolis (Concourse E, between Gates E6 and E8)
  • New Orleans (neat Gate 7)
  • New York/LaGuardia (near entrance of Gates 40-59)
  • New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
  • Orange County, CA (near Gate 9)
  • Orlando (near Gate B43)
  • Philadelphia (between Concourses C and D)
  • PDX (Concourse E, Gate E1) website not yet undated
  • Raleigh/Durham (across from Gates D1 and D3)
  • San Antonio (between Gates B3 and B5)
  • San Diego (between Gates 47 and 48)
  • San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
  • Seattle (across from Gate A10)
  • Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
  • Washington Reagan (near Gate 11 in Terminal B)
International UCs
  • LHR is open
  • MEX is open
  • NRT, HKG, GUM are closed
Polaris Lounges
  • IAD -- opened 21 Oct 2021
  • EWR - opened 15 Nov 2021
  • IAH -- opened 30 Nov 2021
  • ORD - opened 7 Dec 2021
  • SFO - opened 4 Jan 2022
  • LAX - opened 2 March 2022
and
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9

And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?
================================================== ====================
Older information (potentially out of date)


List of UCs, PLs and (any) ALs - as of 2020-03-29:

Code:
ID Airport Type Open? Location
-- ------- ---- ----- --------
1 ATL United Club Open Terminal T, Gates 11/12
2 AUS United Club Open West Concourse, Gate 22
3 BOS United Club Open Terminal B, Gate 24
4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18
5 ORD United Club Closed Terminal 1, B Concourse, Gate B18
6 ORD United Club Open Terminal 1, B Concourse, Gate B6
7 ORD United Club Open Terminal 1, C Concourse, Gate C16
8 ORD United Club Closed Terminal 2, F Concourse, Gate F8
9 CLE United Club Open Gates C14/C16
10 DFW United Club Open Terminal E, Gates E6/E7
11 DEN United Club Closed Concourse B, Gate B32
12 DEN United Club Open Concourse B, Gate B44
13 FLL United Club Open Terminal 1, Gate C1
14 GUM United Club Closed Gates 10/11
15 HKG United Club Closed West Concourse, Room 7W504
16 HNL United Club Open Diamond Head Concourse, Gates G2/G3
17 IAH United Club Open Terminal E, Gates E11/E12
18 IAH United Club Closed Terminal C, Gate C33
19 IAH United Club Closed Terminal B, UX Ticket Counter
20 IAH United Club Closed Terminal A, Gate A9
21 IAH United Club Open Terminal C, Gate C1
22 IAH Polaris Lounge Closed Terminal E, Gate E12
23 LAS United Club Open Concourse D, Gates 33/35
24 LHR United Club Open Terminal 2, Gate B46
25 LAX United Club Open Terminal 7, Gate 71A
26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A
27 MEX United Club Closed Terminal 1, Gate H
28 MSP United Club Open Concourse E, Gates E6/E8
MSY United Club Closed Concourse C, Gate C7
29 LGA United Club Open Terminal B, Gates 40-59 Entrance
30 EWR United Club Open Terminal C, Gate C74
31 EWR United Club Closed Terminal A, Concourse A2
32 EWR United Club Closed Terminal C, Gate C93
33 EWR United Club Gone Terminal C, Gate C124
34 EWR Polaris Lounge Open Terminal C, Gates C102/C120
35 SNA United Club Open Gate 9
36 MCO United Club Open Concourse B, Gate 43
37 PHL United Club Closed Level 2, Concourses C/D
38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3)
39 PDX United Club Open Concourse E, Gate E1
RDU United Club Closed Terminal 2, Gates D1/D3
40 SAT United Club Open Terminal B, Gates B3/B5
41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48
42 SFO United Club Open International Terminal, Boarding Area G, G6/G9
43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11
44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4
45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2
46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint
47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level
48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10
49 NRT United Club Closed Satellite 3, Airside
50 DCA United Club Open Terminal B, Gate 11
51 IAD United Club Closed Concourse C, Gate C4
52 IAD United Club Closed Concourse C, Gate C7
53 IAD United Club Open Concourse D, Gate D8
54 IAD United Club Open Concourse C, Gate C17

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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

   
Old Feb 19, 2021, 8:23 am
  #1066  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
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It's important never to read the ingredients on an item like that.

Hope they have it for my Sunday morning departure
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Old Feb 19, 2021, 8:34 am
  #1067  
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Originally Posted by Kacee
...Hope they have it for my Sunday morning departure
Probably better than anything served for breakfast on most domestic flights - unless something has changed in last 3 weeks.
Boraxo and st530 like this.
IAH-OIL-TRASH is offline  
Old Feb 19, 2021, 8:36 am
  #1068  
 
Join Date: Nov 2010
Location: IAH & CMH
Programs: UA GS, UA MM, Marriott Ambassador, Hilton Diamond, Uber Platinum :)
Posts: 771
Originally Posted by Kacee
It's important never to read the ingredients on an item like that.

Hope they have it for my Sunday morning departure
In Houston this morning:


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Old Feb 19, 2021, 8:40 am
  #1069  
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Location: Honolulu Harbor
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Does UA go out to vendors and ask for breakfast items with 440 calories?

The IAH burrito wins the protein war...
SPN Lifer, chrisny2, Dyce and 3 others like this.
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Old Feb 19, 2021, 9:42 am
  #1070  
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Great. Now I have IAH burrito envy. Flying UA from SFO has never been the same since Andale T3 closed.
Dyce and Guate87 like this.
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Old Feb 19, 2021, 10:16 am
  #1071  
 
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
Originally Posted by Kacee
Great. Now I have IAH burrito envy. Flying UA from SFO has never been the same since Andale T3 closed.
You can get the all day breakfast burrito at SF Giants Clubhouse with priority pass - had it last Tuesday, I'd give it an "ok". Do not get the filet mignon sliders - they were awful
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Old Feb 19, 2021, 12:30 pm
  #1072  
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Originally Posted by IAH-OIL-TRASH
First time I’ve seen this at SFO. Sitting in pan on warming table off to side of food area (the label says “Keep Frozen”, but UA warms them up anyway - these wouldn’t make very good ice cubes or popsicles). Fairly substantial 3 1/2 - 4” diameter (my biscuit is not quite round). Served with ketchup or hot sauce packets. I consider this a major step forward in the pandemic recovery - and maybe the bioengineered food ingredients fight Covid
I've had countless iterations of this very sandwich at Holiday Inn Express locations throughout the SW this year - and as a Sysco shareholder, I will say they are stunningly delicious and I am glad to see them make their way into the UC.
SPN Lifer likes this.
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Old Feb 19, 2021, 1:50 pm
  #1073  
 
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,090
Originally Posted by Kacee
Great. Now I have IAH burrito envy. Flying UA from SFO has never been the same since Andale T3 closed.
Oh, man!!! I so miss the El Presidente burrito with the freshly sauteed shrimp scampi on top!!!
Kacee likes this.
physioprof is offline  
Old Feb 19, 2021, 7:59 pm
  #1074  
 
Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,075
Originally Posted by Kacee
Especially not when the AMEX lounge is at a different airport.
IAD and DCA compete for traffic. And UA is mostly at IAD, while DL, AA and Alaska are at DCA. While only IAD has international flights, there are a fair amount of people flying out of DCA to where they will connect on to international flights. And this will make that more attractive.
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Old Feb 19, 2021, 10:43 pm
  #1075  
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According to the UA and Star Alliance websites, they do not indicate that the contract Plaza Lounge is available to United Club members.
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Old Feb 20, 2021, 12:11 am
  #1076  
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Originally Posted by Artpen100
IAD and DCA compete for traffic. And UA is mostly at IAD, while DL, AA and Alaska are at DCA. While only IAD has international flights, there are a fair amount of people flying out of DCA to where they will connect on to international flights. And this will make that more attractive.
Sorry, the notion that some meaningful number of people who would otherwise fly UA nonstop international from IAD will instead fly one-stop via DCA due solely to a Centurion lounge is . . . not realistic.
SPN Lifer, Xyzzy, m.y and 2 others like this.
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Old Feb 20, 2021, 12:15 am
  #1077  
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Originally Posted by Kacee
Sorry, the notion that some meaningful number of people who would otherwise fly UA nonstop international from IAD will instead fly one-stop via DCA due solely to a Centurion lounge is . . . not realistic.
Especially with such amazing partner lounges at IAD where one can get a quasi-version of a typical Polaris Lounge experience minus the restaurant section.
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Old Feb 20, 2021, 1:10 am
  #1078  
Ari
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Anyone else giving United poor marks in the surveys for having UC closed when departing from such an airport? Nothing like a locked door in your face and an open AA club across the terminal . . .
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Old Feb 20, 2021, 2:33 am
  #1079  
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Originally Posted by cesco.g
Is this Plaza lounge being offered to UA premium fliers / UC members?
Nope. Just bring your Priority Pass card.
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Old Feb 20, 2021, 5:55 am
  #1080  
 
Join Date: Jul 2011
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Originally Posted by Kacee
Sorry, the notion that some meaningful number of people who would otherwise fly UA nonstop international from IAD will instead fly one-stop via DCA due solely to a Centurion lounge is . . . not realistic.
On the contrary, I know a lot of people who already take a connection out of DCA when it is cheaper. The Centurion would make it more attractive.

People make buying choices based on many factors, not solely one.
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