Mar 18, 2020, 10:15 am
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html
--- 13 July 2022 update 40 UC locations (31 airports) are now open
International UCs
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9
And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under constructionThe new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?================================================== ====================
Older information (potentially out of date)
List of UCs, PLs and (any) ALs - as of 2020-03-29:
https://www.united.com/en/us/fly/tra...locations.html
--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
- Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
- Austin (near Gate 22)
- Boston (near Gate B24)
- Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
- Cleveland (between Gates C14 and C16)
- Dallas/Fort Worth (between Gates E6 and E7)
- Denver (near Gate B32 and Popup near B59)
- Fort Lauderdale (near Gate C1)
- Honolulu (above Gates G2 and G3)
- Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
- Las Vegas (between Gates D33 and D35)
- London Heathrow (Terminal T2b, up one level across from Gate B46)
- Los Angeles (near Gate 71A)
- Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
- Minneapolis (Concourse E, between Gates E6 and E8)
- New Orleans (neat Gate 7)
- New York/LaGuardia (near entrance of Gates 40-59)
- New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
- Orange County, CA (near Gate 9)
- Orlando (near Gate B43)
- Philadelphia (between Concourses C and D)
- PDX (Concourse E, Gate E1) website not yet undated
- Raleigh/Durham (across from Gates D1 and D3)
- San Antonio (between Gates B3 and B5)
- San Diego (between Gates 47 and 48)
- San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
- Seattle (across from Gate A10)
- Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
- Washington Reagan (near Gate 11 in Terminal B)
- LHR is open
- MEX is open
- NRT, HKG, GUM are closed
- IAD -- opened 21 Oct 2021
- EWR - opened 15 Nov 2021
- IAH -- opened 30 Nov 2021
- ORD - opened 7 Dec 2021
- SFO - opened 4 Jan 2022
- LAX - opened 2 March 2022
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9
And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The PHX UC, in the new terminal, summer 2022?
Older information (potentially out of date)
List of UCs, PLs and (any) ALs - as of 2020-03-29:
Code:
ID Airport Type Open? Location -- ------- ---- ----- -------- 1 ATL United Club Open Terminal T, Gates 11/12 2 AUS United Club Open West Concourse, Gate 22 3 BOS United Club Open Terminal B, Gate 24 4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18 5 ORD United Club Closed Terminal 1, B Concourse, Gate B18 6 ORD United Club Open Terminal 1, B Concourse, Gate B6 7 ORD United Club Open Terminal 1, C Concourse, Gate C16 8 ORD United Club Closed Terminal 2, F Concourse, Gate F8 9 CLE United Club Open Gates C14/C16 10 DFW United Club Open Terminal E, Gates E6/E7 11 DEN United Club Closed Concourse B, Gate B32 12 DEN United Club Open Concourse B, Gate B44 13 FLL United Club Open Terminal 1, Gate C1 14 GUM United Club Closed Gates 10/11 15 HKG United Club Closed West Concourse, Room 7W504 16 HNL United Club Open Diamond Head Concourse, Gates G2/G3 17 IAH United Club Open Terminal E, Gates E11/E12 18 IAH United Club Closed Terminal C, Gate C33 19 IAH United Club Closed Terminal B, UX Ticket Counter 20 IAH United Club Closed Terminal A, Gate A9 21 IAH United Club Open Terminal C, Gate C1 22 IAH Polaris Lounge Closed Terminal E, Gate E12 23 LAS United Club Open Concourse D, Gates 33/35 24 LHR United Club Open Terminal 2, Gate B46 25 LAX United Club Open Terminal 7, Gate 71A 26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A 27 MEX United Club Closed Terminal 1, Gate H 28 MSP United Club Open Concourse E, Gates E6/E8 MSY United Club Closed Concourse C, Gate C7 29 LGA United Club Open Terminal B, Gates 40-59 Entrance 30 EWR United Club Open Terminal C, Gate C74 31 EWR United Club Closed Terminal A, Concourse A2 32 EWR United Club Closed Terminal C, Gate C93 33 EWR United Club Gone Terminal C, Gate C124 34 EWR Polaris Lounge Open Terminal C, Gates C102/C120 35 SNA United Club Open Gate 9 36 MCO United Club Open Concourse B, Gate 43 37 PHL United Club Closed Level 2, Concourses C/D 38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3) 39 PDX United Club Open Concourse E, Gate E1 RDU United Club Closed Terminal 2, Gates D1/D3 40 SAT United Club Open Terminal B, Gates B3/B5 41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48 42 SFO United Club Open International Terminal, Boarding Area G, G6/G9 43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11 44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4 45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2 46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint 47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level 48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10 49 NRT United Club Closed Satellite 3, Airside 50 DCA United Club Open Terminal B, Gate 11 51 IAD United Club Closed Concourse C, Gate C4 52 IAD United Club Closed Concourse C, Gate C7 53 IAD United Club Open Concourse D, Gate D8 54 IAD United Club Open Concourse C, Gate C17
COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.
Nov 30, 2020, 1:48 pm
#661
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
In the United Club now. No outside food or drink permitted (we had to cram our beef rolls from 101 Noodle Express into an already packed duffle bag).
No food out for self service, and you have to reserve an outside table to consume any food and drink - which is available at the bar. The food selection is actually better than what was offered at EWR a few days earlier. Club was pretty empty. Had to wait less than 10 minutes for an outside table and they do kick you out after 20 minutes.
No food out for self service, and you have to reserve an outside table to consume any food and drink - which is available at the bar. The food selection is actually better than what was offered at EWR a few days earlier. Club was pretty empty. Had to wait less than 10 minutes for an outside table and they do kick you out after 20 minutes.
David
Nov 30, 2020, 1:53 pm
#662
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,161
Nov 30, 2020, 2:25 pm
#663
Join Date: Feb 2016
Location: ORD | LGA | 2E
Programs: UA GS 1.6MM UC | AA CK 0.7MM AC | Bonvoy Ambassador | Hyatt Globalist | Hertz PC
Posts: 1,053
I'm talking a tiny bit out of school here but I don't even think the contract employees are the same so there could be issues with that. I seem to remember an employee at ORD telling me that UC/Polaris staff can't mix due to contract restrictions. I'm sure someone else here knows a more definitive answer there.
Nov 30, 2020, 7:56 pm
#664
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,956
In the United Club now. No outside food or drink permitted (we had to cram our beef rolls from 101 Noodle Express into an already packed duffle bag).
No food out for self service, and you have to reserve an outside table to consume any food and drink - which is available at the bar. The food selection is actually better than what was offered at EWR a few days earlier. Club was pretty empty. Had to wait less than 10 minutes for an outside table and they do kick you out after 20 minutes.
Empty self serve area
Selection of food at the bar
No food out for self service, and you have to reserve an outside table to consume any food and drink - which is available at the bar. The food selection is actually better than what was offered at EWR a few days earlier. Club was pretty empty. Had to wait less than 10 minutes for an outside table and they do kick you out after 20 minutes.
Empty self serve area
Selection of food at the bar
Nov 30, 2020, 9:24 pm
#665
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,199
That buffet has a lot of snacks to devour in 20 minutes, but given the LA restrictions, the offerings are not overly terrible. I would be sort of torn between rushing outside to have the snacks vs asking to take a reasonable amount with me out of the club to have on my flight where I can have it without someone standing over me with a stopwatch, especially if I was seated in Y without onboard food.
Nov 30, 2020, 9:25 pm
#666
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,018
That looks like the Metro rail extension rising in the background of your food/bar picture
Nov 30, 2020, 11:07 pm
#667
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA Gold; AA; Amtrak Select Plus;HH Diamond;Hyatt Disc;Hertz PC; Total Wine Grand Reserve!
Posts: 2,401
Thanks for your feedback and enlightening pix, rittenhousesq! 
So, one has like 20 mins outside to eat and wash down with a drink. Thereafter, one can still sit in the lounge but no drinks, with mask on I gather (?).
(OT) love both, the beef and chicken wraps from 101 as well!
So, one has like 20 mins outside to eat and wash down with a drink. Thereafter, one can still sit in the lounge but no drinks, with mask on I gather (?).
(OT) love both, the beef and chicken wraps from 101 as well!
101 Noodle beef rolls are a must every time I'm in the LA area and they make a good in flight meal. :-)
Dec 1, 2020, 2:20 am
#668
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,652
It’s nice that UA has extended my membership by a year now, but with no travel has anyone justified renewing? For clarification 6 months extension and another 6 months a few weeks ago.
Dec 1, 2020, 4:47 am
#669
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
I have been travelling almost weekly (work), and the UCs are just not worth much now.
They are only opening up one club at hubs, instead of allowing people to spread out. So it really is not comfortable staying there for any significant time. If I really want a drink, I will pop in, down it, and get back out. Too many people too close, all with masks off to eat and drink. Would rather find a deserted gate area to hang out in.
Food has been vending machine garbage mostly.
I have been thankful to see some of the regular staff, especially the bartenders. They have been hit really hard, so nice to say hi and tip up.
Dec 1, 2020, 9:42 am
#670
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
While the food options may be limited, the value of escaping crowded gate areas is, for me at least, in some ways more valuable than it was pre-COVID.
Now if only UA would open its new UC at PHX . . . .
Dec 1, 2020, 10:53 am
#671
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,837
Dec 1, 2020, 10:58 am
#672
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,018
I have - as one who does not travel on OPM (generally) and aims for the exact 1K PQP hurdle, the new 1000 PQP Chase spend benefit notched it for me (plus the $200 statement credit I got for UC closures). There's probably not too many in my situation, though. If one clears the minimum 1K spend hurdle comfortably on UA purchases alone, the ChasePQP benefit doesn't help.
Last edited by IAH-OIL-TRASH; Dec 1, 2020 at 11:04 am
Dec 1, 2020, 1:53 pm
#673
Join Date: Mar 2014
Programs: Mileage Plus Global Services 2MM
Posts: 1,200
Dec 1, 2020, 2:29 pm
#674
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,039
BK = Burger King
Dec 1, 2020, 9:43 pm
#675
Join Date: Mar 2014
Programs: Mileage Plus Global Services 2MM
Posts: 1,200