Mar 18, 2020, 10:15 am
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html
--- 13 July 2022 update 40 UC locations (31 airports) are now open
International UCs
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9
And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under constructionThe new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?================================================== ====================
Older information (potentially out of date)
List of UCs, PLs and (any) ALs - as of 2020-03-29:
https://www.united.com/en/us/fly/tra...locations.html
--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
- Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
- Austin (near Gate 22)
- Boston (near Gate B24)
- Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
- Cleveland (between Gates C14 and C16)
- Dallas/Fort Worth (between Gates E6 and E7)
- Denver (near Gate B32 and Popup near B59)
- Fort Lauderdale (near Gate C1)
- Honolulu (above Gates G2 and G3)
- Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
- Las Vegas (between Gates D33 and D35)
- London Heathrow (Terminal T2b, up one level across from Gate B46)
- Los Angeles (near Gate 71A)
- Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
- Minneapolis (Concourse E, between Gates E6 and E8)
- New Orleans (neat Gate 7)
- New York/LaGuardia (near entrance of Gates 40-59)
- New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
- Orange County, CA (near Gate 9)
- Orlando (near Gate B43)
- Philadelphia (between Concourses C and D)
- PDX (Concourse E, Gate E1) website not yet undated
- Raleigh/Durham (across from Gates D1 and D3)
- San Antonio (between Gates B3 and B5)
- San Diego (between Gates 47 and 48)
- San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
- Seattle (across from Gate A10)
- Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
- Washington Reagan (near Gate 11 in Terminal B)
- LHR is open
- MEX is open
- NRT, HKG, GUM are closed
- IAD -- opened 21 Oct 2021
- EWR - opened 15 Nov 2021
- IAH -- opened 30 Nov 2021
- ORD - opened 7 Dec 2021
- SFO - opened 4 Jan 2022
- LAX - opened 2 March 2022
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9
And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The PHX UC, in the new terminal, summer 2022?
Older information (potentially out of date)
List of UCs, PLs and (any) ALs - as of 2020-03-29:
Code:
ID Airport Type Open? Location -- ------- ---- ----- -------- 1 ATL United Club Open Terminal T, Gates 11/12 2 AUS United Club Open West Concourse, Gate 22 3 BOS United Club Open Terminal B, Gate 24 4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18 5 ORD United Club Closed Terminal 1, B Concourse, Gate B18 6 ORD United Club Open Terminal 1, B Concourse, Gate B6 7 ORD United Club Open Terminal 1, C Concourse, Gate C16 8 ORD United Club Closed Terminal 2, F Concourse, Gate F8 9 CLE United Club Open Gates C14/C16 10 DFW United Club Open Terminal E, Gates E6/E7 11 DEN United Club Closed Concourse B, Gate B32 12 DEN United Club Open Concourse B, Gate B44 13 FLL United Club Open Terminal 1, Gate C1 14 GUM United Club Closed Gates 10/11 15 HKG United Club Closed West Concourse, Room 7W504 16 HNL United Club Open Diamond Head Concourse, Gates G2/G3 17 IAH United Club Open Terminal E, Gates E11/E12 18 IAH United Club Closed Terminal C, Gate C33 19 IAH United Club Closed Terminal B, UX Ticket Counter 20 IAH United Club Closed Terminal A, Gate A9 21 IAH United Club Open Terminal C, Gate C1 22 IAH Polaris Lounge Closed Terminal E, Gate E12 23 LAS United Club Open Concourse D, Gates 33/35 24 LHR United Club Open Terminal 2, Gate B46 25 LAX United Club Open Terminal 7, Gate 71A 26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A 27 MEX United Club Closed Terminal 1, Gate H 28 MSP United Club Open Concourse E, Gates E6/E8 MSY United Club Closed Concourse C, Gate C7 29 LGA United Club Open Terminal B, Gates 40-59 Entrance 30 EWR United Club Open Terminal C, Gate C74 31 EWR United Club Closed Terminal A, Concourse A2 32 EWR United Club Closed Terminal C, Gate C93 33 EWR United Club Gone Terminal C, Gate C124 34 EWR Polaris Lounge Open Terminal C, Gates C102/C120 35 SNA United Club Open Gate 9 36 MCO United Club Open Concourse B, Gate 43 37 PHL United Club Closed Level 2, Concourses C/D 38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3) 39 PDX United Club Open Concourse E, Gate E1 RDU United Club Closed Terminal 2, Gates D1/D3 40 SAT United Club Open Terminal B, Gates B3/B5 41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48 42 SFO United Club Open International Terminal, Boarding Area G, G6/G9 43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11 44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4 45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2 46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint 47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level 48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10 49 NRT United Club Closed Satellite 3, Airside 50 DCA United Club Open Terminal B, Gate 11 51 IAD United Club Closed Concourse C, Gate C4 52 IAD United Club Closed Concourse C, Gate C7 53 IAD United Club Open Concourse D, Gate D8 54 IAD United Club Open Concourse C, Gate C17
COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.
Nov 11, 2020, 7:35 am
#556
Join Date: Dec 2008
Location: Chicago IL US
Programs: UA 1K; National Executive Elite; Hertz PC & Hotels Galore
Posts: 946
The temporary C club with no liquor at ORD can wait. Hoping for F or B18 to open!
Nov 11, 2020, 11:19 am
#557
Join Date: Jun 2011
Posts: 923
While you are there (ORD B18), you should consider going to Tuscany Cafe. I have enjoyed their food for a very long time and even when I am flying out of C, I'll still do the walk over there. Their wine selection (at least pre-COVID) wasn't bad for an airport restaurant.
Nov 11, 2020, 5:43 pm
#558
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,162
In the IAH C Club now (~6:30pm local time on a Wednesday) -- on my way to GRU (C7 departure) in J -- club is probably a little >50% "full" based on number of seats with humans vs. unoccupied/luggage/etc.
Little disappointed that none of the Polaris recognition mentioned in other clubs and the food selection is entirely Ritz products with a little basket of Lorna Dune -- this includes Ritz products I've never heard of will definitely avoid in the future ("Ritz Chips")
Little disappointed that none of the Polaris recognition mentioned in other clubs and the food selection is entirely Ritz products with a little basket of Lorna Dune -- this includes Ritz products I've never heard of will definitely avoid in the future ("Ritz Chips")
Nov 14, 2020, 3:52 pm
#559
Join Date: Jun 2020
Programs: UA 1k, Marriott Titanium, Hertz PC
Posts: 27
I'm still confused on UA response on why they aren't opening non-market hub UC's...For example MCO. That specific club almost never has more than 15-20 people there at a time. I'm confused why they refuse to open it...
Nov 14, 2020, 4:54 pm
#560
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,162
Again it comes down to UA using # of members/day as a metric to drive reopening. The fact that it "almost never has more than 15-20 people at a time" (pre-pandemic) is probably more in the "not to open" column than the "to open" column -- if you assume the at least 2/3rs of those people aren't flying right now that gives you 5-7 people which isn't sustainable. (That said every time I've been in the MCO club it's been close to capacity, but I only have maybe a dozen samples over the past 5 years so I could just have bad luck)
Nov 14, 2020, 11:36 pm
#561
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Again it comes down to UA using # of members/day as a metric to drive reopening. The fact that it "almost never has more than 15-20 people at a time" (pre-pandemic) is probably more in the "not to open" column than the "to open" column -- if you assume the at least 2/3rs of those people aren't flying right now that gives you 5-7 people which isn't sustainable. (That said every time I've been in the MCO club it's been close to capacity, but I only have maybe a dozen samples over the past 5 years so I could just have bad luck)
Could be a bloodbath.
David
Nov 14, 2020, 11:57 pm
#562
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,199
Now that theory becomes a vicious cycle - by closing clubs and offering crackers and crap in the clubs that are open, United is basically setting the stage for a growing number of members to just walk away. Between my *G membership and my Amex Plat card, I am questioning why I need to keep my Presidential Plus Chase card. In fact, if I get the Chase Sapphire Reserve, it comes with a PP Select Membership so I can just dine in an airport restaurant on real food where I don't have access to an Amex Centurion Lounge or Amex/PP partner lounge.
Nov 18, 2020, 5:33 am
#563
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.8MM
Posts: 6,349
Most likely posted before, but in case not: if 'Polaris Lounge eligible', United will issue an "enhanced offerings" coupon when entering an UC:
Nov 18, 2020, 7:09 am
#564
Join Date: Mar 2018
Programs: UA 1K, AA EXP. Hilton Diamond
Posts: 1,134
Discussed a bit in the Polaris Let's Eat thread. At EWR I received Salami and crackers and one premium drink with the sticker on my boarding pass. Here's to hoping its improved since then. But I doubt it..
Nov 18, 2020, 8:33 am
#565
Join Date: Feb 2003
Posts: 4,115
Really would like to see UA get bolder in reopening clubs at this point. As of right now, DL has 30 lounges open, AA has 24 open and UA has only 9 open (soon to be 11). Heck, even Amex has 9 open now. I get the cash crunches, but people are paying for these memberships.
Nov 18, 2020, 11:15 am
#566
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,422
UA is really dropping the ball on opening clubs. I saw this the 
ther day at AUS:
ther day at AUS:
Nov 18, 2020, 11:28 am
#567
Join Date: Aug 2011
Location: IAH / HOU
Programs: UA GS, DL-Plat, Hilton Gold, IHG Platinum, Hyatt Somethingist, Marriott Titanium Lifetime
Posts: 2,853
The club neat gate C-1 at IAH was very busy when I visited at 9 am this morning. Hard boiled eggs, yogurt, muffins, apple sauce all available. I had two eggs and appreciated the protein. Bar was open but I didn’t order anything or inquire about the selection.
Nov 19, 2020, 9:11 am
#568
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Seriously. Instead of a wide open Polaris lounge, they are offering ONE drink at the United Club? That is crazy.
Nov 19, 2020, 9:27 am
#569
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,020
Nov 19, 2020, 10:33 am
#570
Join Date: Mar 2018
Programs: UA 1K, AA EXP. Hilton Diamond
Posts: 1,134
The service cutbacks are deliberate. Don't count on them to change course one bit and open up any more lounges. I'm betting it'll be Q2 2021 before they do.