Mar 18, 2020, 10:15 am
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html
--- 13 July 2022 update 40 UC locations (31 airports) are now open
International UCs
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9
And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under constructionThe new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?================================================== ====================
Older information (potentially out of date)
List of UCs, PLs and (any) ALs - as of 2020-03-29:
https://www.united.com/en/us/fly/tra...locations.html
--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
- Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
- Austin (near Gate 22)
- Boston (near Gate B24)
- Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
- Cleveland (between Gates C14 and C16)
- Dallas/Fort Worth (between Gates E6 and E7)
- Denver (near Gate B32 and Popup near B59)
- Fort Lauderdale (near Gate C1)
- Honolulu (above Gates G2 and G3)
- Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
- Las Vegas (between Gates D33 and D35)
- London Heathrow (Terminal T2b, up one level across from Gate B46)
- Los Angeles (near Gate 71A)
- Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
- Minneapolis (Concourse E, between Gates E6 and E8)
- New Orleans (neat Gate 7)
- New York/LaGuardia (near entrance of Gates 40-59)
- New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
- Orange County, CA (near Gate 9)
- Orlando (near Gate B43)
- Philadelphia (between Concourses C and D)
- PDX (Concourse E, Gate E1) website not yet undated
- Raleigh/Durham (across from Gates D1 and D3)
- San Antonio (between Gates B3 and B5)
- San Diego (between Gates 47 and 48)
- San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
- Seattle (across from Gate A10)
- Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
- Washington Reagan (near Gate 11 in Terminal B)
- LHR is open
- MEX is open
- NRT, HKG, GUM are closed
- IAD -- opened 21 Oct 2021
- EWR - opened 15 Nov 2021
- IAH -- opened 30 Nov 2021
- ORD - opened 7 Dec 2021
- SFO - opened 4 Jan 2022
- LAX - opened 2 March 2022
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9
And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The PHX UC, in the new terminal, summer 2022?
Older information (potentially out of date)
List of UCs, PLs and (any) ALs - as of 2020-03-29:
Code:
ID Airport Type Open? Location -- ------- ---- ----- -------- 1 ATL United Club Open Terminal T, Gates 11/12 2 AUS United Club Open West Concourse, Gate 22 3 BOS United Club Open Terminal B, Gate 24 4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18 5 ORD United Club Closed Terminal 1, B Concourse, Gate B18 6 ORD United Club Open Terminal 1, B Concourse, Gate B6 7 ORD United Club Open Terminal 1, C Concourse, Gate C16 8 ORD United Club Closed Terminal 2, F Concourse, Gate F8 9 CLE United Club Open Gates C14/C16 10 DFW United Club Open Terminal E, Gates E6/E7 11 DEN United Club Closed Concourse B, Gate B32 12 DEN United Club Open Concourse B, Gate B44 13 FLL United Club Open Terminal 1, Gate C1 14 GUM United Club Closed Gates 10/11 15 HKG United Club Closed West Concourse, Room 7W504 16 HNL United Club Open Diamond Head Concourse, Gates G2/G3 17 IAH United Club Open Terminal E, Gates E11/E12 18 IAH United Club Closed Terminal C, Gate C33 19 IAH United Club Closed Terminal B, UX Ticket Counter 20 IAH United Club Closed Terminal A, Gate A9 21 IAH United Club Open Terminal C, Gate C1 22 IAH Polaris Lounge Closed Terminal E, Gate E12 23 LAS United Club Open Concourse D, Gates 33/35 24 LHR United Club Open Terminal 2, Gate B46 25 LAX United Club Open Terminal 7, Gate 71A 26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A 27 MEX United Club Closed Terminal 1, Gate H 28 MSP United Club Open Concourse E, Gates E6/E8 MSY United Club Closed Concourse C, Gate C7 29 LGA United Club Open Terminal B, Gates 40-59 Entrance 30 EWR United Club Open Terminal C, Gate C74 31 EWR United Club Closed Terminal A, Concourse A2 32 EWR United Club Closed Terminal C, Gate C93 33 EWR United Club Gone Terminal C, Gate C124 34 EWR Polaris Lounge Open Terminal C, Gates C102/C120 35 SNA United Club Open Gate 9 36 MCO United Club Open Concourse B, Gate 43 37 PHL United Club Closed Level 2, Concourses C/D 38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3) 39 PDX United Club Open Concourse E, Gate E1 RDU United Club Closed Terminal 2, Gates D1/D3 40 SAT United Club Open Terminal B, Gates B3/B5 41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48 42 SFO United Club Open International Terminal, Boarding Area G, G6/G9 43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11 44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4 45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2 46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint 47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level 48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10 49 NRT United Club Closed Satellite 3, Airside 50 DCA United Club Open Terminal B, Gate 11 51 IAD United Club Closed Concourse C, Gate C4 52 IAD United Club Closed Concourse C, Gate C7 53 IAD United Club Open Concourse D, Gate D8 54 IAD United Club Open Concourse C, Gate C17
COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.
Aug 29, 2022, 8:03 am
#2986
Join Date: Mar 2013
Location: GUM
Programs: OWE, *Gold, STE+, Globalist, Titanium, Spire, Diamond
Posts: 550
DL opens a new lounge in HND with little connecting traffic on suppressed O&D routes and yet UA still hasn’t reopened any of their APAC lounges. HKG I understand, but NRT and especially GUM are long overdue. 
Aug 29, 2022, 11:44 am
#2987
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,593
Aug 29, 2022, 11:49 am
#2988
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,185
Aug 29, 2022, 12:04 pm
#2989
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,156
Was through last weekend and it was packed! Still a well run operation though.
Surprised that the United Club at NRT is still closed tbh. Seems like they definitely have the flight schedule that would support it. I would think ANA would be wanting it as well, to alleviate some of the overcrowding at their clubs.
Aug 29, 2022, 12:13 pm
#2990
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,737
Not sure what the lounge staffing issues might be.
Aug 29, 2022, 5:51 pm
#2991
Join Date: Mar 2013
Location: GUM
Programs: OWE, *Gold, STE+, Globalist, Titanium, Spire, Diamond
Posts: 550
Correct. I flew to Asia via NRT during peak COVID times, and they had a lounge open. Very few people in it. Strict procedures with staff stationed at food areas to ensure the rules were followed. It was a VERY different experience.
Was through last weekend and it was packed! Still a well run operation though.
Surprised that the United Club at NRT is still closed tbh. Seems like they definitely have the flight schedule that would support it. I would think ANA would be wanting it as well, to alleviate some of the overcrowding at their clubs.
Was through last weekend and it was packed! Still a well run operation though.
Surprised that the United Club at NRT is still closed tbh. Seems like they definitely have the flight schedule that would support it. I would think ANA would be wanting it as well, to alleviate some of the overcrowding at their clubs.
Last edited by ALGU; Aug 29, 2022 at 6:01 pm
Oct 17, 2022, 2:47 pm
#2992
Join Date: Feb 2007
Location: LAX
Programs: United Two Million Miler; United 1K, Hilton Lifetime Diamond, Hyatt Globalist, Bonvoy Platinum
Posts: 567
When will Guam and Narita open
So this thread has been inactive since late August, and the clubs at Guam and Narita are still closed. Guam travel numbers are back to pre COVID levels and Japan is open again to travel. Of note is that the priority pass lounge has reopened at Guam. Anyone hear anything about reopening United's clubs?
Oct 17, 2022, 3:05 pm
#2993
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,737
Believe the Guam UC had some (structural?) problems and was going have to be rebuilt. Have heard nothing on that progress.
As for NRT, for all the talk of re-opening, UA had not shown an inclination to increase flights to japan yet, until that happens, doubt you will see the NRT UC re-open
United reducing flights to Tokyo / Japan? When will more normal UA operations resume?
And the third Asian UC, HKG --- well outlook isn't good
What is the future of Hong Kong in the United’s Asia Route Network? Alternatives?
As for NRT, for all the talk of re-opening, UA had not shown an inclination to increase flights to japan yet, until that happens, doubt you will see the NRT UC re-open
United reducing flights to Tokyo / Japan? When will more normal UA operations resume?
And the third Asian UC, HKG --- well outlook isn't good
What is the future of Hong Kong in the United’s Asia Route Network? Alternatives?
Oct 17, 2022, 3:53 pm
#2994
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,441
Earlier, someone mentioned that NRT requires some major repairs before it can reopen.
Nov 7, 2022, 3:17 pm
#2995
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,441
Some updates:
Following up on Guam, I spoke with someone "in the know" this week and she advised that the GUM lounge should reopen by the end of the year. One wrinkle (unclear/unlikely that it impacted reopening schedule, but funny) was that the Club's liquor license was grandfathered from the Air Mike days, and was in the name of Continental Air Micronesia. During the pandemic, the license expired, and since the company no longer exists, United had to reapply under its current corporate name. She did not know if the club was in a new location or the existing.
As for NRT, a contract has just been signed with a lounge operator and they are staffing up, but encountering the same difficulties with hiring as elsewhere in the world. Some minor renovations and updates have been carried out, too, and the target is to reopen in early 2023. No timetable or plan for a Polaris Lounge, and the expectation is the old IFL/GFL would be handled similarly to LHR, but again, no concrete details to share.
HKG, no change, my expectation is another year or so, if ever.
For the time being, United is focused on a few major lounge projects at hubs and renovating existing Clubs to deliver a more consistent experience across the current footprint. No plans to open lounges in any new locations at present (sorry, TPA). These include DEN (B-East, A-West, B-West after B-East is done), EWR (new A is under construction) and ORD (C, planning to open 2nd half of December). There are also some others in the works but I got the sense that it was not meant for public consumption. My guesses would be IAH C-South, SFO Rotunda, and ANYTHING at IAD, in that order. HNL was mentioned as a possible relocation pre-COVID, but that seems to be more of an airport-driven project, whenever that gets underway. All of the hub projects will incorporate "signature" unique design elements ("urban loft" for EWR, ski lodge for DEN, as examples), and all new/renovated lounges will feature local art commisioned for each respective Club, to get away from the cookie-cutter style of the post-merger era.
The DEN timeline for B-East is Spring 2023, A-West Summer 2023, and hopefully B-West by late 2023/early 2024. There were permitting and construction-related delays at B-East which pushed the project timetable back about 2-3 months. The B-East/West Clubs should be mirror images of one another at about 36,000sf. Outdoor space is planned but is not currently under construction. The B59/61 pop-up lounge will remain open until at least the opening of B-East. There is space allocated for a DEN Polaris Lounge, but not any time soon. UA would like to add a few more longhaul departures from DEN before building one.
Look for the United Club Fly concept to eventually roll out to all of the hubs. Again, nothing firm to announce yet, but it's definitely not a one-off at DEN. IAH is a likely location for the next one.
Following up on Guam, I spoke with someone "in the know" this week and she advised that the GUM lounge should reopen by the end of the year. One wrinkle (unclear/unlikely that it impacted reopening schedule, but funny) was that the Club's liquor license was grandfathered from the Air Mike days, and was in the name of Continental Air Micronesia. During the pandemic, the license expired, and since the company no longer exists, United had to reapply under its current corporate name. She did not know if the club was in a new location or the existing.
As for NRT, a contract has just been signed with a lounge operator and they are staffing up, but encountering the same difficulties with hiring as elsewhere in the world. Some minor renovations and updates have been carried out, too, and the target is to reopen in early 2023. No timetable or plan for a Polaris Lounge, and the expectation is the old IFL/GFL would be handled similarly to LHR, but again, no concrete details to share.
HKG, no change, my expectation is another year or so, if ever.
For the time being, United is focused on a few major lounge projects at hubs and renovating existing Clubs to deliver a more consistent experience across the current footprint. No plans to open lounges in any new locations at present (sorry, TPA). These include DEN (B-East, A-West, B-West after B-East is done), EWR (new A is under construction) and ORD (C, planning to open 2nd half of December). There are also some others in the works but I got the sense that it was not meant for public consumption. My guesses would be IAH C-South, SFO Rotunda, and ANYTHING at IAD, in that order. HNL was mentioned as a possible relocation pre-COVID, but that seems to be more of an airport-driven project, whenever that gets underway. All of the hub projects will incorporate "signature" unique design elements ("urban loft" for EWR, ski lodge for DEN, as examples), and all new/renovated lounges will feature local art commisioned for each respective Club, to get away from the cookie-cutter style of the post-merger era.
The DEN timeline for B-East is Spring 2023, A-West Summer 2023, and hopefully B-West by late 2023/early 2024. There were permitting and construction-related delays at B-East which pushed the project timetable back about 2-3 months. The B-East/West Clubs should be mirror images of one another at about 36,000sf. Outdoor space is planned but is not currently under construction. The B59/61 pop-up lounge will remain open until at least the opening of B-East. There is space allocated for a DEN Polaris Lounge, but not any time soon. UA would like to add a few more longhaul departures from DEN before building one.
Look for the United Club Fly concept to eventually roll out to all of the hubs. Again, nothing firm to announce yet, but it's definitely not a one-off at DEN. IAH is a likely location for the next one.
Last edited by EWR764; Nov 7, 2022 at 3:35 pm
Feb 14, 2023, 8:38 pm
#2996
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 14,979
Great news by unitedbusiness this morning in the Island Hopper Thread. 
🌴 🎶 🍾 💚 ✈️ 🇬🇺 🇺🇲
UA's Micronesia Island Hopper - consolidated questions, advice, ....
🌴 🎶 🍾 💚 ✈️ 🇬🇺 🇺🇲
Last edited by SPN Lifer; Feb 14, 2023 at 8:49 pm
