Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

Community
Wiki Posts
Search
Old Mar 18, 2020, 10:15 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html

--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
  • Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
  • Austin (near Gate 22)
  • Boston (near Gate B24)
  • Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
  • Cleveland (between Gates C14 and C16)
  • Dallas/Fort Worth (between Gates E6 and E7)
  • Denver (near Gate B32 and Popup near B59)
  • Fort Lauderdale (near Gate C1)
  • Honolulu (above Gates G2 and G3)
  • Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
  • Las Vegas (between Gates D33 and D35)
  • London Heathrow (Terminal T2b, up one level across from Gate B46)
  • Los Angeles (near Gate 71A)
  • Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
  • Minneapolis (Concourse E, between Gates E6 and E8)
  • New Orleans (neat Gate 7)
  • New York/LaGuardia (near entrance of Gates 40-59)
  • New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
  • Orange County, CA (near Gate 9)
  • Orlando (near Gate B43)
  • Philadelphia (between Concourses C and D)
  • PDX (Concourse E, Gate E1) website not yet undated
  • Raleigh/Durham (across from Gates D1 and D3)
  • San Antonio (between Gates B3 and B5)
  • San Diego (between Gates 47 and 48)
  • San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
  • Seattle (across from Gate A10)
  • Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
  • Washington Reagan (near Gate 11 in Terminal B)
International UCs
  • LHR is open
  • MEX is open
  • NRT, HKG, GUM are closed
Polaris Lounges
  • IAD -- opened 21 Oct 2021
  • EWR - opened 15 Nov 2021
  • IAH -- opened 30 Nov 2021
  • ORD - opened 7 Dec 2021
  • SFO - opened 4 Jan 2022
  • LAX - opened 2 March 2022
and
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9

And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?
================================================== ====================
Older information (potentially out of date)


List of UCs, PLs and (any) ALs - as of 2020-03-29:

Code:
ID Airport Type Open? Location
-- ------- ---- ----- --------
1 ATL United Club Open Terminal T, Gates 11/12
2 AUS United Club Open West Concourse, Gate 22
3 BOS United Club Open Terminal B, Gate 24
4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18
5 ORD United Club Closed Terminal 1, B Concourse, Gate B18
6 ORD United Club Open Terminal 1, B Concourse, Gate B6
7 ORD United Club Open Terminal 1, C Concourse, Gate C16
8 ORD United Club Closed Terminal 2, F Concourse, Gate F8
9 CLE United Club Open Gates C14/C16
10 DFW United Club Open Terminal E, Gates E6/E7
11 DEN United Club Closed Concourse B, Gate B32
12 DEN United Club Open Concourse B, Gate B44
13 FLL United Club Open Terminal 1, Gate C1
14 GUM United Club Closed Gates 10/11
15 HKG United Club Closed West Concourse, Room 7W504
16 HNL United Club Open Diamond Head Concourse, Gates G2/G3
17 IAH United Club Open Terminal E, Gates E11/E12
18 IAH United Club Closed Terminal C, Gate C33
19 IAH United Club Closed Terminal B, UX Ticket Counter
20 IAH United Club Closed Terminal A, Gate A9
21 IAH United Club Open Terminal C, Gate C1
22 IAH Polaris Lounge Closed Terminal E, Gate E12
23 LAS United Club Open Concourse D, Gates 33/35
24 LHR United Club Open Terminal 2, Gate B46
25 LAX United Club Open Terminal 7, Gate 71A
26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A
27 MEX United Club Closed Terminal 1, Gate H
28 MSP United Club Open Concourse E, Gates E6/E8
MSY United Club Closed Concourse C, Gate C7
29 LGA United Club Open Terminal B, Gates 40-59 Entrance
30 EWR United Club Open Terminal C, Gate C74
31 EWR United Club Closed Terminal A, Concourse A2
32 EWR United Club Closed Terminal C, Gate C93
33 EWR United Club Gone Terminal C, Gate C124
34 EWR Polaris Lounge Open Terminal C, Gates C102/C120
35 SNA United Club Open Gate 9
36 MCO United Club Open Concourse B, Gate 43
37 PHL United Club Closed Level 2, Concourses C/D
38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3)
39 PDX United Club Open Concourse E, Gate E1
RDU United Club Closed Terminal 2, Gates D1/D3
40 SAT United Club Open Terminal B, Gates B3/B5
41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48
42 SFO United Club Open International Terminal, Boarding Area G, G6/G9
43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11
44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4
45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2
46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint
47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level
48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10
49 NRT United Club Closed Satellite 3, Airside
50 DCA United Club Open Terminal B, Gate 11
51 IAD United Club Closed Concourse C, Gate C4
52 IAD United Club Closed Concourse C, Gate C7
53 IAD United Club Open Concourse D, Gate D8
54 IAD United Club Open Concourse C, Gate C17

Print Wikipost

COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

Thread Tools
 
Search this Thread
 
Old Nov 8, 2021, 10:00 pm
  #2626  
FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,400
Originally Posted by mpiotrow
But access is not possible if IAD is the OP’s final airport without an ongoing connecting flight, right?
N. Access should be granted if IAD is the final destination via a domestic flight.
SPN Lifer likes this.
Xyzzy is offline  
Old Nov 8, 2021, 10:11 pm
  #2627  
 
Join Date: Oct 2013
Location: DEN
Programs: UA 1K 0.7MM (trying to get to 1MM!)
Posts: 1,272
Originally Posted by Xyzzy
N. Access should be granted if IAD is the final destination via a domestic flight.
Oops, yes I see that now.

[Edit]Then why was the OP concerned that access wouldn’t be granted?[/Edit]
Xyzzy likes this.

Last edited by mpiotrow; Nov 8, 2021 at 10:21 pm
mpiotrow is offline  
Old Nov 9, 2021, 5:31 am
  #2628  
Original Poster
 
Join Date: Mar 2001
Location: New York / Hawaii
Programs: UA Global Services, HH Diamond
Posts: 5,178
Proof of vaccination for admission?

I know due to local laws, you must show proof of being fully vaccinated to gain admission to the HNL club. Does LAX or any other open UA club location require the same now?
Weatherboy is offline  
Old Nov 9, 2021, 5:37 am
  #2629  
FlyerTalk Evangelist
 
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,322
Originally Posted by mpiotrow
Oops, yes I see that now.

[Edit]Then why was the OP concerned that access wouldn’t be granted?[/Edit]
because of this thread:

Wildly Unprofessional Polaris Desk Agent at IAD
UA_Flyer is offline  
Old Nov 9, 2021, 6:05 am
  #2630  
 
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
Originally Posted by Weatherboy
I know due to local laws, you must show proof of being fully vaccinated to gain admission to the HNL club. Does LAX or any other open UA club location require the same now?
Im not sure if any exceptions exist but many of the ones I've visited in the pandemic (LAX, SNA, SFO, IAH, ORD,etc...) have not required vaccine so I'm pretty sure not.
flyingrohit is offline  
Old Nov 9, 2021, 6:51 am
  #2631  
 
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA Gold; AA; Amtrak Select Plus;HH Diamond;Hyatt Disc;Hertz PC; Total Wine Grand Reserve!
Posts: 2,401
Originally Posted by flyingrohit
Im not sure if any exceptions exist but many of the ones I've visited in the pandemic (LAX, SNA, SFO, IAH, ORD,etc...) have not required vaccine so I'm pretty sure not.
There was a story recently (might have been in the NY Times) about the fact that NYC's requirement of proof of vaccination for indoor dining wasn't being enforced at LGA or JFK. Apparently since both these airports are under the control of the Port Authority of NY/NJ, that they more or less operate as autonomous regions and therefore set their own policies. There may be a similar situation at other airports.
rittenhousesq is offline  
Old Nov 9, 2021, 7:52 am
  #2632  
 
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,447
Originally Posted by UA_Flyer
At least in that case, the would-be Polaris guest was on a different itinerary, on a different day. Same-itinerary on United metal, same-day travel is absolutely acceptable.
SPN Lifer, Xyzzy and UA_Flyer like this.
EWR764 is offline  
Old Nov 9, 2021, 8:23 am
  #2633  
 
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
Currently sitting in the LAX club. Proof of vaccination is not required...but saying hi to Bruce, is! He says he has been seeing more of his regulars this week than anytime since the start of COVID.
UAPremierGuy is online now  
Old Nov 9, 2021, 3:09 pm
  #2634  
 
Join Date: Jul 2013
Programs: AA MM, AA EXP; OW Emerald, EK silver
Posts: 928
Polaris lounge EWR

Apologies if this has already been posted (not come up when searching) but does anyone have information as to the date of the EWR Polaris lounge reopening. Given the fact that international travel has resumed would also expect the premium lounge to reopen, as has been the case with other airlines. Any update would be appreciated

Last edited by WineCountryUA; Nov 9, 2021 at 3:12 pm Reason: moved to ongoing discussion
dwugson is offline  
Old Nov 9, 2021, 3:14 pm
  #2635  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,821
Originally Posted by dwugson
... does anyone have information as to the date of the EWR Polaris lounge reopening. ...
Rumors suggest before the Thanksgiving travel period but a specific date is not yet known, Scroll back the last couple of days to get some of those rumors.
WineCountryUA is offline  
Old Nov 9, 2021, 3:51 pm
  #2636  
 
Join Date: Jul 2013
Programs: AA MM, AA EXP; OW Emerald, EK silver
Posts: 928
Originally Posted by WineCountryUA
Rumors suggest before the Thanksgiving travel period but a specific date is not yet known, Scroll back the last couple of days to get some of those rumors.
Thanks!
dwugson is offline  
Old Nov 9, 2021, 3:58 pm
  #2637  
 
Join Date: Dec 2019
Posts: 177
Originally Posted by UA_Flyer
Hope someone who passes EWR later this week can report back.
Not open today, per signs and UC agent - who said they did not want to give dates now except to say sometime soon. UC is an absolute zoo inside a madhouse. I got a free drink and then promptly left due to standing room only and lack of desire to co-opt a single empty spot at a otherwise full table
UA_Flyer and chemengin like this.
random.parts is offline  
Old Nov 10, 2021, 4:40 am
  #2638  
FlyerTalk Evangelist
Hilton Contributor BadgeMarriott Contributor Badge
 
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Originally Posted by UAPremierGuy
Currently sitting in the LAX club. Proof of vaccination is not required...but saying hi to Bruce, is! He says he has been seeing more of his regulars this week than anytime since the start of COVID.
Indeed. Earlier in the morning, Bruce had come over to Gate 83 to see a GS and welcome them and I was greeted as well by Bruce.

David
DELee is offline  
Old Nov 10, 2021, 6:22 am
  #2639  
 
Join Date: Jan 2000
Programs: UA 1k, AA EXPLT, NZ GE, VA PLT Hyatt Diam, Marr Plat, HH Diam
Posts: 3,445
GS ticket counter agent says that UC Club at LHR is planning to reopen “in December”. Currently, they’re directing pax to the SQ lounge.
SFO_FT is offline  
Old Nov 10, 2021, 7:14 am
  #2640  
 
Join Date: Jun 2015
Posts: 710
Kirby on CNBC this morning talking about 100% load factors from LHR to the US this week.
Silver Fox likes this.
glbltvlr is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.