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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Mar 18, 2020, 10:15 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html

--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
  • Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
  • Austin (near Gate 22)
  • Boston (near Gate B24)
  • Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
  • Cleveland (between Gates C14 and C16)
  • Dallas/Fort Worth (between Gates E6 and E7)
  • Denver (near Gate B32 and Popup near B59)
  • Fort Lauderdale (near Gate C1)
  • Honolulu (above Gates G2 and G3)
  • Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
  • Las Vegas (between Gates D33 and D35)
  • London Heathrow (Terminal T2b, up one level across from Gate B46)
  • Los Angeles (near Gate 71A)
  • Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
  • Minneapolis (Concourse E, between Gates E6 and E8)
  • New Orleans (neat Gate 7)
  • New York/LaGuardia (near entrance of Gates 40-59)
  • New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
  • Orange County, CA (near Gate 9)
  • Orlando (near Gate B43)
  • Philadelphia (between Concourses C and D)
  • PDX (Concourse E, Gate E1) website not yet undated
  • Raleigh/Durham (across from Gates D1 and D3)
  • San Antonio (between Gates B3 and B5)
  • San Diego (between Gates 47 and 48)
  • San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
  • Seattle (across from Gate A10)
  • Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
  • Washington Reagan (near Gate 11 in Terminal B)
International UCs
  • LHR is open
  • MEX is open
  • NRT, HKG, GUM are closed
Polaris Lounges
  • IAD -- opened 21 Oct 2021
  • EWR - opened 15 Nov 2021
  • IAH -- opened 30 Nov 2021
  • ORD - opened 7 Dec 2021
  • SFO - opened 4 Jan 2022
  • LAX - opened 2 March 2022
and
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9

And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?
================================================== ====================
Older information (potentially out of date)


List of UCs, PLs and (any) ALs - as of 2020-03-29:

Code:
ID Airport Type Open? Location
-- ------- ---- ----- --------
1 ATL United Club Open Terminal T, Gates 11/12
2 AUS United Club Open West Concourse, Gate 22
3 BOS United Club Open Terminal B, Gate 24
4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18
5 ORD United Club Closed Terminal 1, B Concourse, Gate B18
6 ORD United Club Open Terminal 1, B Concourse, Gate B6
7 ORD United Club Open Terminal 1, C Concourse, Gate C16
8 ORD United Club Closed Terminal 2, F Concourse, Gate F8
9 CLE United Club Open Gates C14/C16
10 DFW United Club Open Terminal E, Gates E6/E7
11 DEN United Club Closed Concourse B, Gate B32
12 DEN United Club Open Concourse B, Gate B44
13 FLL United Club Open Terminal 1, Gate C1
14 GUM United Club Closed Gates 10/11
15 HKG United Club Closed West Concourse, Room 7W504
16 HNL United Club Open Diamond Head Concourse, Gates G2/G3
17 IAH United Club Open Terminal E, Gates E11/E12
18 IAH United Club Closed Terminal C, Gate C33
19 IAH United Club Closed Terminal B, UX Ticket Counter
20 IAH United Club Closed Terminal A, Gate A9
21 IAH United Club Open Terminal C, Gate C1
22 IAH Polaris Lounge Closed Terminal E, Gate E12
23 LAS United Club Open Concourse D, Gates 33/35
24 LHR United Club Open Terminal 2, Gate B46
25 LAX United Club Open Terminal 7, Gate 71A
26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A
27 MEX United Club Closed Terminal 1, Gate H
28 MSP United Club Open Concourse E, Gates E6/E8
MSY United Club Closed Concourse C, Gate C7
29 LGA United Club Open Terminal B, Gates 40-59 Entrance
30 EWR United Club Open Terminal C, Gate C74
31 EWR United Club Closed Terminal A, Concourse A2
32 EWR United Club Closed Terminal C, Gate C93
33 EWR United Club Gone Terminal C, Gate C124
34 EWR Polaris Lounge Open Terminal C, Gates C102/C120
35 SNA United Club Open Gate 9
36 MCO United Club Open Concourse B, Gate 43
37 PHL United Club Closed Level 2, Concourses C/D
38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3)
39 PDX United Club Open Concourse E, Gate E1
RDU United Club Closed Terminal 2, Gates D1/D3
40 SAT United Club Open Terminal B, Gates B3/B5
41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48
42 SFO United Club Open International Terminal, Boarding Area G, G6/G9
43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11
44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4
45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2
46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint
47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level
48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10
49 NRT United Club Closed Satellite 3, Airside
50 DCA United Club Open Terminal B, Gate 11
51 IAD United Club Closed Concourse C, Gate C4
52 IAD United Club Closed Concourse C, Gate C7
53 IAD United Club Open Concourse D, Gate D8
54 IAD United Club Open Concourse C, Gate C17

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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Nov 8, 2021, 8:53 am
  #2611  
 
Join Date: Jul 2018
Posts: 180
Originally Posted by EWR764
I am hearing word that EWR Polaris is opening this week. We shall see…

Crossing my fingers. My first Polaris eligible flight through EWR will be on the 24th so I'm really hoping I can visit the lounge.
hoangtri1 is offline  
Old Nov 8, 2021, 10:24 am
  #2612  
 
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,751
Originally Posted by Vyvd
At what time will the EWR Polaris lounge close, once it is back open? I am flying TK30 EWR-IST that departs at 12:20 AM in early December.
it wouldn’t have served you before COVID with that flight time. I doubt they will be staffing for those sorts of departure times now. Plan something else to avoid disappointment.
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SFO 1K is offline  
Old Nov 8, 2021, 10:50 am
  #2613  
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Join Date: Aug 2020
Posts: 963
Originally Posted by SFO 1K
it wouldn’t have served you before COVID with that flight time. I doubt they will be staffing for those sorts of departure times now. Plan something else to avoid disappointment.
Also isn’t TK in Terminal B?
KSVVZ2015 is offline  
Old Nov 8, 2021, 11:23 am
  #2614  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,769
Originally Posted by KSVVZ2015
Also isn’t TK in Terminal B?
You are thinking IAD, the query was about EWR.
WineCountryUA is offline  
Old Nov 8, 2021, 11:23 am
  #2615  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: where lions are led by donkeys...
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Posts: 20,340
EWR? Does anyone know if it is open yet?

Silver Fox is offline  
Old Nov 8, 2021, 11:52 am
  #2616  
 
Join Date: Apr 2009
Location: NYC
Programs: UA GS, AA Gold, Marriott Gold
Posts: 444
Originally Posted by WineCountryUA
You are thinking IAD, the query was about EWR.
I think that TK is in Terminal B at EWR too. https://www.airport-ewr.com/newark-a...rkish-airlines
RJNYC is offline  
Old Nov 8, 2021, 11:54 am
  #2617  
 
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Originally Posted by RJNYC
I think that TK is in Terminal B at EWR too. https://www.airport-ewr.com/newark-a...rkish-airlines
TK is most definitely in Terminal B at EWR...

In fact, I'm thinking of taking their flights to India as they leave so late - no hassles with TSA and other pax!

UA rescheduled their flights to 1825 hours from approx 2030 hours, so that really sucked for me a couple of days ago!
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Old Nov 8, 2021, 12:19 pm
  #2618  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,769
Originally Posted by RJNYC
I think that TK is in Terminal B at EWR too. https://www.airport-ewr.com/newark-a...rkish-airlines
The original query (and this thread) was about lounge access hours and there is no TK lounge in EWR, only IAD
Originally Posted by Silver Fox
EWR? Does anyone know if it is open yet?

No, scanning recent posts shows similar answer.
WineCountryUA is offline  
Old Nov 8, 2021, 2:45 pm
  #2619  
 
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 962
Will anyone else be traveling through IAH anytime soon who can inquire about IAH PL? Unfortunately, my IAH trip is not happening anymore.
flyingrohit is offline  
Old Nov 8, 2021, 3:11 pm
  #2620  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,769
Originally Posted by flyingrohit
Will anyone else be traveling through IAH anytime soon who can inquire about IAH PL? ....
Sorry the trip is off, but don't fear, this querying will natural happen. As UA FTers travel, it is clear that question is being raising regularly. It was as the UC were opening and is as the PLs are reopening.
WineCountryUA is offline  
Old Nov 8, 2021, 6:26 pm
  #2621  
 
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 962
Originally Posted by WineCountryUA
Sorry the trip is off, but don't fear, this querying will natural happen. As UA FTers travel, it is clear that question is being raising regularly. It was as the UC were opening and is as the PLs are reopening.
True, seems like most people here have been going through EWR and occasionally ORD too but haven't heard much of IAH in probably a month now. Will try to get a relative traveling through this weekend to ask.
flyingrohit is offline  
Old Nov 8, 2021, 6:41 pm
  #2622  
 
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,443
Originally Posted by flyingrohit
True, seems like most people here have been going through EWR and occasionally ORD too but haven't heard much of IAH in probably a month now. Will try to get a relative traveling through this weekend to ask.
Not sure if it means anything, but the lights were on and there was some activity at the IAH PL this evening. Clearly not open yet but maybe getting ready?
narvik and flyingrohit like this.
EWR764 is online now  
Old Nov 8, 2021, 9:08 pm
  #2623  
FlyerTalk Evangelist
 
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,317
Originally Posted by EWR764
I am hearing word that EWR Polaris is opening this week. We shall see…
Hope someone who passes EWR later this week can report back.

I have NRT-EWR-IAD next Tuesday, and it will be great to have the opportunity to use EWR PL during transit with a nice shower. Not sure IAD PL lounge dragon will allow me to have access when I arrive in IAD.
UA_Flyer is offline  
Old Nov 8, 2021, 9:23 pm
  #2624  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,769
Originally Posted by UA_Flyer
... Not sure IAD PL lounge dragon will allow me to have access when I arrive in IAD.
If same day as EWR, should be no problem.
WineCountryUA is offline  
Old Nov 8, 2021, 9:47 pm
  #2625  
 
Join Date: Oct 2013
Location: DEN
Programs: UA 1K 0.7MM (trying to get to 1MM!)
Posts: 1,272
Originally Posted by WineCountryUA
If same day as EWR, should be no problem.
But access is not possible if IAD is the OP’s final airport without an ongoing connecting flight, right?
mpiotrow is offline  


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