Mar 18, 2020, 10:15 am
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html
--- 13 July 2022 update 40 UC locations (31 airports) are now open
International UCs
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9
And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under constructionThe new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?================================================== ====================
Older information (potentially out of date)
List of UCs, PLs and (any) ALs - as of 2020-03-29:
https://www.united.com/en/us/fly/tra...locations.html
--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
- Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
- Austin (near Gate 22)
- Boston (near Gate B24)
- Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
- Cleveland (between Gates C14 and C16)
- Dallas/Fort Worth (between Gates E6 and E7)
- Denver (near Gate B32 and Popup near B59)
- Fort Lauderdale (near Gate C1)
- Honolulu (above Gates G2 and G3)
- Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
- Las Vegas (between Gates D33 and D35)
- London Heathrow (Terminal T2b, up one level across from Gate B46)
- Los Angeles (near Gate 71A)
- Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
- Minneapolis (Concourse E, between Gates E6 and E8)
- New Orleans (neat Gate 7)
- New York/LaGuardia (near entrance of Gates 40-59)
- New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
- Orange County, CA (near Gate 9)
- Orlando (near Gate B43)
- Philadelphia (between Concourses C and D)
- PDX (Concourse E, Gate E1) website not yet undated
- Raleigh/Durham (across from Gates D1 and D3)
- San Antonio (between Gates B3 and B5)
- San Diego (between Gates 47 and 48)
- San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
- Seattle (across from Gate A10)
- Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
- Washington Reagan (near Gate 11 in Terminal B)
- LHR is open
- MEX is open
- NRT, HKG, GUM are closed
- IAD -- opened 21 Oct 2021
- EWR - opened 15 Nov 2021
- IAH -- opened 30 Nov 2021
- ORD - opened 7 Dec 2021
- SFO - opened 4 Jan 2022
- LAX - opened 2 March 2022
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9
And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The PHX UC, in the new terminal, summer 2022?
Older information (potentially out of date)
List of UCs, PLs and (any) ALs - as of 2020-03-29:
Code:
ID Airport Type Open? Location -- ------- ---- ----- -------- 1 ATL United Club Open Terminal T, Gates 11/12 2 AUS United Club Open West Concourse, Gate 22 3 BOS United Club Open Terminal B, Gate 24 4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18 5 ORD United Club Closed Terminal 1, B Concourse, Gate B18 6 ORD United Club Open Terminal 1, B Concourse, Gate B6 7 ORD United Club Open Terminal 1, C Concourse, Gate C16 8 ORD United Club Closed Terminal 2, F Concourse, Gate F8 9 CLE United Club Open Gates C14/C16 10 DFW United Club Open Terminal E, Gates E6/E7 11 DEN United Club Closed Concourse B, Gate B32 12 DEN United Club Open Concourse B, Gate B44 13 FLL United Club Open Terminal 1, Gate C1 14 GUM United Club Closed Gates 10/11 15 HKG United Club Closed West Concourse, Room 7W504 16 HNL United Club Open Diamond Head Concourse, Gates G2/G3 17 IAH United Club Open Terminal E, Gates E11/E12 18 IAH United Club Closed Terminal C, Gate C33 19 IAH United Club Closed Terminal B, UX Ticket Counter 20 IAH United Club Closed Terminal A, Gate A9 21 IAH United Club Open Terminal C, Gate C1 22 IAH Polaris Lounge Closed Terminal E, Gate E12 23 LAS United Club Open Concourse D, Gates 33/35 24 LHR United Club Open Terminal 2, Gate B46 25 LAX United Club Open Terminal 7, Gate 71A 26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A 27 MEX United Club Closed Terminal 1, Gate H 28 MSP United Club Open Concourse E, Gates E6/E8 MSY United Club Closed Concourse C, Gate C7 29 LGA United Club Open Terminal B, Gates 40-59 Entrance 30 EWR United Club Open Terminal C, Gate C74 31 EWR United Club Closed Terminal A, Concourse A2 32 EWR United Club Closed Terminal C, Gate C93 33 EWR United Club Gone Terminal C, Gate C124 34 EWR Polaris Lounge Open Terminal C, Gates C102/C120 35 SNA United Club Open Gate 9 36 MCO United Club Open Concourse B, Gate 43 37 PHL United Club Closed Level 2, Concourses C/D 38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3) 39 PDX United Club Open Concourse E, Gate E1 RDU United Club Closed Terminal 2, Gates D1/D3 40 SAT United Club Open Terminal B, Gates B3/B5 41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48 42 SFO United Club Open International Terminal, Boarding Area G, G6/G9 43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11 44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4 45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2 46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint 47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level 48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10 49 NRT United Club Closed Satellite 3, Airside 50 DCA United Club Open Terminal B, Gate 11 51 IAD United Club Closed Concourse C, Gate C4 52 IAD United Club Closed Concourse C, Gate C7 53 IAD United Club Open Concourse D, Gate D8 54 IAD United Club Open Concourse C, Gate C17
COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.
Oct 16, 2021, 7:05 pm
#2506
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,694
Absolutely gobsmacked that United (el cheapo) can’t even spot a Polaris pax a free drink in the massively overcrowded United Club in Denver. It’s not like we’re overflowing with long haul international flights here in Denver at the moment and it’s not like a free premium drink would bankrupt the airline. Definitely still second class service.
Can’t wait to see how bad in flight service is for the 48 of us upfront.
Can’t wait to see how bad in flight service is for the 48 of us upfront.
Oct 16, 2021, 7:50 pm
#2507
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,846
Oct 16, 2021, 7:55 pm
#2508
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
Oct 16, 2021, 8:07 pm
#2509
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,846
Oct 16, 2021, 9:17 pm
#2510
Join Date: Nov 2010
Location: IAH & CMH
Programs: UA GS, UA MM, Marriott Ambassador, Hilton Diamond, Uber Platinum :)
Posts: 772
that’s because they hadn’t received the onboard catering yet 😁
Oct 17, 2021, 9:42 pm
#2511
Join Date: Oct 2020
Location: ORD
Programs: Bonvoy Titanium
Posts: 211
Anyone been in Dulles lately? I have two of the Chase passes I’m looking to use tomorrow. What is the food looking like for lunchtime? I know the IAD lounges aren’t great, but neither is IAD so I just want to use them there instead of say EWR where there are actually some interesting dining options. My flight is leaving from D, is the D8 lounge significantly better or worse than C7? I do enjoy plane spotting so I want somewhere with a half decent view
Oct 18, 2021, 1:38 am
#2512
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,331
Does anyone have EWR Polaris open date?
Flying back from NRT during on Nov 16 and would love to use it for the first time since March 2020.
Flying back from NRT during on Nov 16 and would love to use it for the first time since March 2020.
Oct 18, 2021, 4:23 am
#2513
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Same - would love to have the Polaris burger at EWR - but I'm flying to/from BOM at the end of October - and then in November as well...
Oct 18, 2021, 1:08 pm
#2514
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
. Hopefully the PL opens soon. Somewhere above it was said it would open latest by Thanksgiving if all goes to plan right?
Oct 18, 2021, 1:37 pm
#2515
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Actually, I changed from the "inaugural flight" of the 789 to the last flight of the 77w... ::shrug:: - better day to leave...
Oct 18, 2021, 1:56 pm
#2516
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,162
IAD D lounge this afternoon is ... interesting ... very quiet, maybe 50% full. Coke Freestyle machine is OOO and the food is Sushi...and...Barbecue Lays
I really wonder who comes up with the food for this hub.
I really wonder who comes up with the food for this hub.
Oct 18, 2021, 6:11 pm
#2517
Join Date: Oct 2020
Location: ORD
Programs: Bonvoy Titanium
Posts: 211
I was at IAD D8 lounge from 11ish-12:30ish…I saw the BBQ Lays, but sushi?? Interesting. When I was there, there were buffalo chicken and tomato mozzarella wraps, pesto pasta salad, Milano cookies, cheese, instant noodles etc. The wraps and pasta salad weren’t half bad, one box of those wraps may have fallen into my backpack for the flight. I would have appreciated some type of “fresh” dessert like brownies or cookies but oh well. Also noticed the Coke machine was broken.
Oct 20, 2021, 8:02 am
#2518
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,450
Based on this link (review of new IAD PL), the idea of international Polaris Lounges is dead, or at least on long-term ice:
https://loungereview.com/first-look-...U23qFWSLhQRh6g
Disappointing, but not unexpected. With wider HND access, NRT plays a different role in the network going forward. HKG may never return to its prior level of service; in fact I would be mildly surprised if the UC even reopens. LHR might be the more likely option in the distant future, but it’s a gorgeous United Club as it is, with many amenities consistent with the Polaris Lounges.
The original roadmap for the Polaris business class product also included Polaris Lounges at Hong Kong, London Heathrow, and Tokyo-Narita airports, but United has quietly dropped further expansion plans. “The product is exclusively domestic,” a United executive told us. United Clubs outside the US also remain closed at this time.
Disappointing, but not unexpected. With wider HND access, NRT plays a different role in the network going forward. HKG may never return to its prior level of service; in fact I would be mildly surprised if the UC even reopens. LHR might be the more likely option in the distant future, but it’s a gorgeous United Club as it is, with many amenities consistent with the Polaris Lounges.
Oct 20, 2021, 8:20 am
#2519
Join Date: Jun 2015
Posts: 710
Right - I think existing UC handles departures and transfers with no problem. They just need to reopen the arrivals lounge.
Oct 20, 2021, 12:39 pm
#2520
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.2 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Exec Plat
Posts: 2,505
Just realized that I connected at ORD yesterday off a Polaris flight (FRA-ORD-IAH) and forgot to ask for any type of Polaris chit at the B6 lounge. (I wasn't offered anything at check-in.)