Mar 18, 2020, 10:15 am
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html
--- 13 July 2022 update 40 UC locations (31 airports) are now open
International UCs
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9
And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under constructionThe new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?================================================== ====================
Older information (potentially out of date)
List of UCs, PLs and (any) ALs - as of 2020-03-29:
https://www.united.com/en/us/fly/tra...locations.html
--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
- Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
- Austin (near Gate 22)
- Boston (near Gate B24)
- Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
- Cleveland (between Gates C14 and C16)
- Dallas/Fort Worth (between Gates E6 and E7)
- Denver (near Gate B32 and Popup near B59)
- Fort Lauderdale (near Gate C1)
- Honolulu (above Gates G2 and G3)
- Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
- Las Vegas (between Gates D33 and D35)
- London Heathrow (Terminal T2b, up one level across from Gate B46)
- Los Angeles (near Gate 71A)
- Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
- Minneapolis (Concourse E, between Gates E6 and E8)
- New Orleans (neat Gate 7)
- New York/LaGuardia (near entrance of Gates 40-59)
- New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
- Orange County, CA (near Gate 9)
- Orlando (near Gate B43)
- Philadelphia (between Concourses C and D)
- PDX (Concourse E, Gate E1) website not yet undated
- Raleigh/Durham (across from Gates D1 and D3)
- San Antonio (between Gates B3 and B5)
- San Diego (between Gates 47 and 48)
- San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
- Seattle (across from Gate A10)
- Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
- Washington Reagan (near Gate 11 in Terminal B)
- LHR is open
- MEX is open
- NRT, HKG, GUM are closed
- IAD -- opened 21 Oct 2021
- EWR - opened 15 Nov 2021
- IAH -- opened 30 Nov 2021
- ORD - opened 7 Dec 2021
- SFO - opened 4 Jan 2022
- LAX - opened 2 March 2022
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9
And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The PHX UC, in the new terminal, summer 2022?
Older information (potentially out of date)
List of UCs, PLs and (any) ALs - as of 2020-03-29:
Code:
ID Airport Type Open? Location -- ------- ---- ----- -------- 1 ATL United Club Open Terminal T, Gates 11/12 2 AUS United Club Open West Concourse, Gate 22 3 BOS United Club Open Terminal B, Gate 24 4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18 5 ORD United Club Closed Terminal 1, B Concourse, Gate B18 6 ORD United Club Open Terminal 1, B Concourse, Gate B6 7 ORD United Club Open Terminal 1, C Concourse, Gate C16 8 ORD United Club Closed Terminal 2, F Concourse, Gate F8 9 CLE United Club Open Gates C14/C16 10 DFW United Club Open Terminal E, Gates E6/E7 11 DEN United Club Closed Concourse B, Gate B32 12 DEN United Club Open Concourse B, Gate B44 13 FLL United Club Open Terminal 1, Gate C1 14 GUM United Club Closed Gates 10/11 15 HKG United Club Closed West Concourse, Room 7W504 16 HNL United Club Open Diamond Head Concourse, Gates G2/G3 17 IAH United Club Open Terminal E, Gates E11/E12 18 IAH United Club Closed Terminal C, Gate C33 19 IAH United Club Closed Terminal B, UX Ticket Counter 20 IAH United Club Closed Terminal A, Gate A9 21 IAH United Club Open Terminal C, Gate C1 22 IAH Polaris Lounge Closed Terminal E, Gate E12 23 LAS United Club Open Concourse D, Gates 33/35 24 LHR United Club Open Terminal 2, Gate B46 25 LAX United Club Open Terminal 7, Gate 71A 26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A 27 MEX United Club Closed Terminal 1, Gate H 28 MSP United Club Open Concourse E, Gates E6/E8 MSY United Club Closed Concourse C, Gate C7 29 LGA United Club Open Terminal B, Gates 40-59 Entrance 30 EWR United Club Open Terminal C, Gate C74 31 EWR United Club Closed Terminal A, Concourse A2 32 EWR United Club Closed Terminal C, Gate C93 33 EWR United Club Gone Terminal C, Gate C124 34 EWR Polaris Lounge Open Terminal C, Gates C102/C120 35 SNA United Club Open Gate 9 36 MCO United Club Open Concourse B, Gate 43 37 PHL United Club Closed Level 2, Concourses C/D 38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3) 39 PDX United Club Open Concourse E, Gate E1 RDU United Club Closed Terminal 2, Gates D1/D3 40 SAT United Club Open Terminal B, Gates B3/B5 41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48 42 SFO United Club Open International Terminal, Boarding Area G, G6/G9 43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11 44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4 45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2 46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint 47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level 48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10 49 NRT United Club Closed Satellite 3, Airside 50 DCA United Club Open Terminal B, Gate 11 51 IAD United Club Closed Concourse C, Gate C4 52 IAD United Club Closed Concourse C, Gate C7 53 IAD United Club Open Concourse D, Gate D8 54 IAD United Club Open Concourse C, Gate C17
COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.
Oct 14, 2021, 2:16 pm
#2491
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 964
This is fair and true but I wonder if they'd open an entire PL contingent upon connecting traffic. If so, then cool for sure but seems a bit off from the United mentality. Who knows, 2022 will tell us more perhaps. But without that LHR flight returning to LAX, not sure how much I like those chances
Oct 14, 2021, 2:50 pm
#2492
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,444
A shame, because it's my favorite of the Polaris Lounges.
Oct 14, 2021, 4:09 pm
#2493
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,424
This is fair and true but I wonder if they'd open an entire PL contingent upon connecting traffic. If so, then cool for sure but seems a bit off from the United mentality. Who knows, 2022 will tell us more perhaps. But without that LHR flight returning to LAX, not sure how much I like those chances
Oct 14, 2021, 5:10 pm
#2494
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 964
Does anyone know what the expected hours are on these PLs? Some of them (like EWR in my experience) opened really early so arriving pax were able to use them before connections, will this still be the case or will they only be catered to departures?
Oct 14, 2021, 6:48 pm
#2495
Join Date: Nov 2014
Posts: 128
Man this is frustrating. I’m based at IAH and have been doing Tokyo trips for years. Having the direct flight with the 11am departure was perfect. Get to the airport in plenty of time to enjoy the breakfast buffet and several Pipers before boarding. With the direct flight cancelled in Mar 2020, every trip now is via SFO, and the 7:00 departure from IAH is too early to enjoy the PL if it reopens. I was really hoping to see SFO open. Oh well, at least the Centurion Lounge in SFO is back to normal.
Oct 15, 2021, 2:02 pm
#2496
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,154
Just pulled into IAD at C18 and for m the ramp side the PL looks very finished/ready to open (decorative light fixtures and everything on) ... From the terminal side some pipe and drape inside the doors limiting the view but also lights on looking fairly ready to go
Oct 16, 2021, 1:27 am
#2497
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,340
With the US beginning to admit non-essential travellers from 8 November, does anyone have any insight as to when LHR T2 UC may re-open?
Oct 16, 2021, 8:42 am
#2498
Join Date: Sep 2008
Location: IAH
Programs: Former UA1K transitioning to WFBF mentality
Posts: 778
Just passed thru T2 LHR on UA and there were no updates. But, you have SQ and LH lounges in T2... SQ requires recent PCR test though.
Oct 16, 2021, 9:57 am
#2499
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,444
There was activity in the (old) Terminal A United Club yesterday. Lights on and people milling around inside. Not open yet but hopefully it's coming soon.
Oct 16, 2021, 10:40 am
#2500
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,944
Without ‘(old)’ in front of Terminal A, I guess that it is in EWR. The new EWR terminal A has not opened yet.
Oct 16, 2021, 10:50 am
#2501
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Oct 16, 2021, 11:42 am
#2502
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,783
UA has previously stated if international travel resumes, than some international UCs may reopen by end of 2021. That was a while ago and things have taken longer to reopened than was assumed at the time of the UA message. I think common wisdom on FT is the LHR UC might be the first international UC to open. A lot will depend on how international business travel picks up, it is still way, way off 2019 levels (>-60%) -- but UA has insight into bookings, a leading indicator.
Last edited by WineCountryUA; Oct 16, 2021 at 11:49 am Reason: -60%
Oct 16, 2021, 12:25 pm
#2503
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,444
UA has previously stated if international travel resumes, than some international UCs may reopen by end of 2021. That was a while ago and things have taken longer to reopened than was assumed at the time of the UA message. I think common wisdom on FT is the LHR UC might be the first international UC to open. A lot will depend on how international business travel picks up, it is still way, way off 2019 levels (>-60%) -- but UA has insight into bookings, a leading indicator.
Oct 16, 2021, 3:17 pm
#2504
Join Date: Dec 2002
Location: Denver, CO USA
Programs: UA GS 3Million, Marriott/SPG LIFETIME Platinum - current Titanium, HHonors Diamond
Posts: 633
No Polaris amenity in Denver
Absolutely gobsmacked that United (el cheapo) can’t even spot a Polaris pax a free drink in the massively overcrowded United Club in Denver. It’s not like we’re overflowing with long haul international flights here in Denver at the moment and it’s not like a free premium drink would bankrupt the airline. Definitely still second class service.
Can’t wait to see how bad in flight service is for the 48 of us upfront.
Can’t wait to see how bad in flight service is for the 48 of us upfront.
Oct 16, 2021, 5:26 pm
#2505
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Absolutely gobsmacked that United (el cheapo) can’t even spot a Polaris pax a free drink in the massively overcrowded United Club in Denver. It’s not like we’re overflowing with long haul international flights here in Denver at the moment and it’s not like a free premium drink would bankrupt the airline. Definitely still second class service.
Can’t wait to see how bad in flight service is for the 48 of us upfront.
Can’t wait to see how bad in flight service is for the 48 of us upfront.
David