Mar 18, 2020, 10:15 am
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html
--- 13 July 2022 update 40 UC locations (31 airports) are now open
International UCs
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9
And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under constructionThe new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?================================================== ====================
Older information (potentially out of date)
List of UCs, PLs and (any) ALs - as of 2020-03-29:
https://www.united.com/en/us/fly/tra...locations.html
--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
- Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
- Austin (near Gate 22)
- Boston (near Gate B24)
- Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
- Cleveland (between Gates C14 and C16)
- Dallas/Fort Worth (between Gates E6 and E7)
- Denver (near Gate B32 and Popup near B59)
- Fort Lauderdale (near Gate C1)
- Honolulu (above Gates G2 and G3)
- Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
- Las Vegas (between Gates D33 and D35)
- London Heathrow (Terminal T2b, up one level across from Gate B46)
- Los Angeles (near Gate 71A)
- Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
- Minneapolis (Concourse E, between Gates E6 and E8)
- New Orleans (neat Gate 7)
- New York/LaGuardia (near entrance of Gates 40-59)
- New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
- Orange County, CA (near Gate 9)
- Orlando (near Gate B43)
- Philadelphia (between Concourses C and D)
- PDX (Concourse E, Gate E1) website not yet undated
- Raleigh/Durham (across from Gates D1 and D3)
- San Antonio (between Gates B3 and B5)
- San Diego (between Gates 47 and 48)
- San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
- Seattle (across from Gate A10)
- Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
- Washington Reagan (near Gate 11 in Terminal B)
- LHR is open
- MEX is open
- NRT, HKG, GUM are closed
- IAD -- opened 21 Oct 2021
- EWR - opened 15 Nov 2021
- IAH -- opened 30 Nov 2021
- ORD - opened 7 Dec 2021
- SFO - opened 4 Jan 2022
- LAX - opened 2 March 2022
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9
And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The PHX UC, in the new terminal, summer 2022?
Older information (potentially out of date)
List of UCs, PLs and (any) ALs - as of 2020-03-29:
Code:
ID Airport Type Open? Location -- ------- ---- ----- -------- 1 ATL United Club Open Terminal T, Gates 11/12 2 AUS United Club Open West Concourse, Gate 22 3 BOS United Club Open Terminal B, Gate 24 4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18 5 ORD United Club Closed Terminal 1, B Concourse, Gate B18 6 ORD United Club Open Terminal 1, B Concourse, Gate B6 7 ORD United Club Open Terminal 1, C Concourse, Gate C16 8 ORD United Club Closed Terminal 2, F Concourse, Gate F8 9 CLE United Club Open Gates C14/C16 10 DFW United Club Open Terminal E, Gates E6/E7 11 DEN United Club Closed Concourse B, Gate B32 12 DEN United Club Open Concourse B, Gate B44 13 FLL United Club Open Terminal 1, Gate C1 14 GUM United Club Closed Gates 10/11 15 HKG United Club Closed West Concourse, Room 7W504 16 HNL United Club Open Diamond Head Concourse, Gates G2/G3 17 IAH United Club Open Terminal E, Gates E11/E12 18 IAH United Club Closed Terminal C, Gate C33 19 IAH United Club Closed Terminal B, UX Ticket Counter 20 IAH United Club Closed Terminal A, Gate A9 21 IAH United Club Open Terminal C, Gate C1 22 IAH Polaris Lounge Closed Terminal E, Gate E12 23 LAS United Club Open Concourse D, Gates 33/35 24 LHR United Club Open Terminal 2, Gate B46 25 LAX United Club Open Terminal 7, Gate 71A 26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A 27 MEX United Club Closed Terminal 1, Gate H 28 MSP United Club Open Concourse E, Gates E6/E8 MSY United Club Closed Concourse C, Gate C7 29 LGA United Club Open Terminal B, Gates 40-59 Entrance 30 EWR United Club Open Terminal C, Gate C74 31 EWR United Club Closed Terminal A, Concourse A2 32 EWR United Club Closed Terminal C, Gate C93 33 EWR United Club Gone Terminal C, Gate C124 34 EWR Polaris Lounge Open Terminal C, Gates C102/C120 35 SNA United Club Open Gate 9 36 MCO United Club Open Concourse B, Gate 43 37 PHL United Club Closed Level 2, Concourses C/D 38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3) 39 PDX United Club Open Concourse E, Gate E1 RDU United Club Closed Terminal 2, Gates D1/D3 40 SAT United Club Open Terminal B, Gates B3/B5 41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48 42 SFO United Club Open International Terminal, Boarding Area G, G6/G9 43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11 44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4 45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2 46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint 47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level 48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10 49 NRT United Club Closed Satellite 3, Airside 50 DCA United Club Open Terminal B, Gate 11 51 IAD United Club Closed Concourse C, Gate C4 52 IAD United Club Closed Concourse C, Gate C7 53 IAD United Club Open Concourse D, Gate D8 54 IAD United Club Open Concourse C, Gate C17
COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.
Jul 18, 2021, 1:28 pm
#1921
Join Date: Jun 2008
Posts: 2,203
Someone likely reported on this already. Nice to have the ORD F lounge reopened. Great views. Very welcoming, pleasant staff. While the fresh food bar may never be the same as pre-COVID, there is a good selection of junk food on one bar, and hot dogs, fresh salads, and instant soup at the other bar. Very pleased and very convenient for my flights. Hoping for DCA soon (ticketing staff thinks mid-August for opening).
Able to watch a UA plane that landed with surrounded by emergency vehicles; been parked for about 20 minutes now just off the taxiway, perpendicular to the E gates. I wish I knew what was going on as it is fascinating to watch as there were several crash truck initially.
Able to watch a UA plane that landed with surrounded by emergency vehicles; been parked for about 20 minutes now just off the taxiway, perpendicular to the E gates. I wish I knew what was going on as it is fascinating to watch as there were several crash truck initially.
Jul 18, 2021, 9:04 pm
#1922
Join Date: Feb 2003
Location: Southern California
Programs: United MileagePlus Premier 1K, Delta SkyMiles Diamond Medallion
Posts: 1,150
Here at MCO this morning. The desk staff has been outstanding.
Delay hit my flight out, just about the time I was going thru security. Staff made sure I was aware of delay and quickly found alternative way home with better connection times. After I agreed with their suggested re-route, Invited me to relax while they took care of everything, and then appeared shortly thereafter with new boarding passes.
Now just waiting for the bar to open so I can properly celebrate their great service.
Delay hit my flight out, just about the time I was going thru security. Staff made sure I was aware of delay and quickly found alternative way home with better connection times. After I agreed with their suggested re-route, Invited me to relax while they took care of everything, and then appeared shortly thereafter with new boarding passes.
Now just waiting for the bar to open so I can properly celebrate their great service.
Jul 19, 2021, 12:43 am
#1923
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.2 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Exec Plat
Posts: 2,505
Anyone had experience in the UC connecting from Polaris to domestic F? Do they still give you the star stamp on the boarding pass for premium beverages or is that only outbound Polaris?
Jul 19, 2021, 5:40 am
#1924
Join Date: Jan 2017
Location: NGS
Programs: UA Silver, ANA MC, HH Diamond, Hyatt Discoverist, Bonvoy Plat, IHG Plat, Shangri-La GC, Hertz PC
Posts: 1,232
If you are arriving at ORD on Polaris class and have a same day connecting flight, you should qualify for the star stamp on your boarding pass for premium beverages because you would normally qualify to use the Polaris Lounge in such case.
Last edited by Nagasaki Joe; Jul 19, 2021 at 6:20 am
Jul 19, 2021, 5:45 am
#1925
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Props to the MCO team for keeping it alive and wish it was contagious....Can we come up with a Delta Variant to bless their Newark Colleagues with?
Jul 19, 2021, 10:19 am
#1926
Join Date: Mar 2018
Programs: UA 1K, AA EXP. Hilton Diamond
Posts: 1,134
Two UCs at ORD visited and a drink cert at each when I flew Polaris back to ORD a few weeks ago. And few months back DEN also gave me the Premium Plus amenity kit on a outbound DEN-FRA as well. Make sure to point out that you are a Polaris passenger, not all attendants will pay attention. ...And I won't reiterate how ridiculous I think it is to only offer one free drink on a J ticket.
Jul 19, 2021, 11:06 am
#1927
Join Date: May 2012
Location: Westchester NY
Programs: UA GS 4+ MM
Posts: 373
Club Schedule
Jul 19, 2021, 11:29 am
#1928
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,200
Just had a couple great visits to the LAS club location. Not sure why the club closes at 5 and denies the evening departures but the club did offer a fairly decent variety of sanitary packaged snacks and great, friendly service.
Jul 19, 2021, 12:25 pm
#1929
Join Date: Oct 2016
Programs: UA Platinum, SPG Gold, Hilton Gold
Posts: 204
You will get the premium drink on both the outbound and inbound Polaris just the same. In fact, you can get one in each UC you visit. Ask me how I know... Two UCs at ORD visited and a drink cert at each when I flew Polaris back to ORD a few weeks ago. And few months back DEN also gave me the Premium Plus amenity kit on a outbound DEN-FRA as well. Make sure to point out that you are a Polaris passenger, not all attendants will pay attention.
...And I won't reiterate how ridiculous I think it is to only offer one free drink on a J ticket.
Two UCs at ORD visited and a drink cert at each when I flew Polaris back to ORD a few weeks ago. And few months back DEN also gave me the Premium Plus amenity kit on a outbound DEN-FRA as well. Make sure to point out that you are a Polaris passenger, not all attendants will pay attention....And I won't reiterate how ridiculous I think it is to only offer one free drink on a J ticket.
just landed in ORD with a domestic first connection and on scanning boarding pass for second flight at the UC entrance the agent immediately offered to stamp my boarding pass for the premium drink…
Jul 19, 2021, 1:00 pm
#1930
Join Date: Jun 2016
Location: EWR
Programs: UA 1.65M , Platinum, 1K Emeritus, UC Lifetime , HHonors Gold, Presidential Plus card holder
Posts: 695
Jul 19, 2021, 1:50 pm
#1931
FlyerTalk Evangelist
Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,650
So likely no Polaris lounges until 2022.
Jul 19, 2021, 2:03 pm
#1932
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.2 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Exec Plat
Posts: 2,505
As an aside, anyone gone through BCN lately and know whether UA is making a lounge available? The usual UA contract lounge (Miro) appears to be Covid-closed and all the other T1 lounges are normally reserved for Schengen. I wonder if you can go through security/passport control twice to access Schengen as is the case at some airports.
Jul 19, 2021, 2:17 pm
#1933
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,200
Jul 19, 2021, 2:23 pm
#1934
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,415
T "re-opening" because if it was they would have said that.
Jul 19, 2021, 2:34 pm
#1935
Join Date: May 2018
Location: FRA
Programs: LH SEN
Posts: 1,497
to assemble and make ready for duty