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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Mar 18, 2020, 10:15 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html

--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
  • Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
  • Austin (near Gate 22)
  • Boston (near Gate B24)
  • Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
  • Cleveland (between Gates C14 and C16)
  • Dallas/Fort Worth (between Gates E6 and E7)
  • Denver (near Gate B32 and Popup near B59)
  • Fort Lauderdale (near Gate C1)
  • Honolulu (above Gates G2 and G3)
  • Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
  • Las Vegas (between Gates D33 and D35)
  • London Heathrow (Terminal T2b, up one level across from Gate B46)
  • Los Angeles (near Gate 71A)
  • Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
  • Minneapolis (Concourse E, between Gates E6 and E8)
  • New Orleans (neat Gate 7)
  • New York/LaGuardia (near entrance of Gates 40-59)
  • New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
  • Orange County, CA (near Gate 9)
  • Orlando (near Gate B43)
  • Philadelphia (between Concourses C and D)
  • PDX (Concourse E, Gate E1) website not yet undated
  • Raleigh/Durham (across from Gates D1 and D3)
  • San Antonio (between Gates B3 and B5)
  • San Diego (between Gates 47 and 48)
  • San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
  • Seattle (across from Gate A10)
  • Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
  • Washington Reagan (near Gate 11 in Terminal B)
International UCs
  • LHR is open
  • MEX is open
  • NRT, HKG, GUM are closed
Polaris Lounges
  • IAD -- opened 21 Oct 2021
  • EWR - opened 15 Nov 2021
  • IAH -- opened 30 Nov 2021
  • ORD - opened 7 Dec 2021
  • SFO - opened 4 Jan 2022
  • LAX - opened 2 March 2022
and
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9

And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?
================================================== ====================
Older information (potentially out of date)


List of UCs, PLs and (any) ALs - as of 2020-03-29:

Code:
ID Airport Type Open? Location
-- ------- ---- ----- --------
1 ATL United Club Open Terminal T, Gates 11/12
2 AUS United Club Open West Concourse, Gate 22
3 BOS United Club Open Terminal B, Gate 24
4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18
5 ORD United Club Closed Terminal 1, B Concourse, Gate B18
6 ORD United Club Open Terminal 1, B Concourse, Gate B6
7 ORD United Club Open Terminal 1, C Concourse, Gate C16
8 ORD United Club Closed Terminal 2, F Concourse, Gate F8
9 CLE United Club Open Gates C14/C16
10 DFW United Club Open Terminal E, Gates E6/E7
11 DEN United Club Closed Concourse B, Gate B32
12 DEN United Club Open Concourse B, Gate B44
13 FLL United Club Open Terminal 1, Gate C1
14 GUM United Club Closed Gates 10/11
15 HKG United Club Closed West Concourse, Room 7W504
16 HNL United Club Open Diamond Head Concourse, Gates G2/G3
17 IAH United Club Open Terminal E, Gates E11/E12
18 IAH United Club Closed Terminal C, Gate C33
19 IAH United Club Closed Terminal B, UX Ticket Counter
20 IAH United Club Closed Terminal A, Gate A9
21 IAH United Club Open Terminal C, Gate C1
22 IAH Polaris Lounge Closed Terminal E, Gate E12
23 LAS United Club Open Concourse D, Gates 33/35
24 LHR United Club Open Terminal 2, Gate B46
25 LAX United Club Open Terminal 7, Gate 71A
26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A
27 MEX United Club Closed Terminal 1, Gate H
28 MSP United Club Open Concourse E, Gates E6/E8
MSY United Club Closed Concourse C, Gate C7
29 LGA United Club Open Terminal B, Gates 40-59 Entrance
30 EWR United Club Open Terminal C, Gate C74
31 EWR United Club Closed Terminal A, Concourse A2
32 EWR United Club Closed Terminal C, Gate C93
33 EWR United Club Gone Terminal C, Gate C124
34 EWR Polaris Lounge Open Terminal C, Gates C102/C120
35 SNA United Club Open Gate 9
36 MCO United Club Open Concourse B, Gate 43
37 PHL United Club Closed Level 2, Concourses C/D
38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3)
39 PDX United Club Open Concourse E, Gate E1
RDU United Club Closed Terminal 2, Gates D1/D3
40 SAT United Club Open Terminal B, Gates B3/B5
41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48
42 SFO United Club Open International Terminal, Boarding Area G, G6/G9
43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11
44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4
45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2
46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint
47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level
48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10
49 NRT United Club Closed Satellite 3, Airside
50 DCA United Club Open Terminal B, Gate 11
51 IAD United Club Closed Concourse C, Gate C4
52 IAD United Club Closed Concourse C, Gate C7
53 IAD United Club Open Concourse D, Gate D8
54 IAD United Club Open Concourse C, Gate C17

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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Jun 21, 2020, 10:50 pm
  #136  
 
Join Date: Jul 2011
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The IAH C1 lounge was closed today, June 21, 2020.
Artpen100 is offline  
Old Jun 21, 2020, 11:21 pm
  #137  
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Originally Posted by SFO 1K
In DEN a variety of flavors of chips and pretzels from Block & Barrel. Dole fruit cups. Quaker Chewy Granola Bars.
In SFO Goldfish crackers, the Dole fruit cups. Different pretzel and Sun Chip options. Quaker Chewy Granola Bars.
Awesome, that's worth $500 a year

At least some wrapped cheese and crackers, wrapped cookies, etc would be nice - maybe some microwavable soup cups with a microwave to heat them? All of these are shelf stable and so-called "wrapped for self service"

I guess this is proof of a cost cut vs a so-called 'safety exercise' especially given the number of hands digging around those bags of chips and bars.
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Old Jun 21, 2020, 11:22 pm
  #138  
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Originally Posted by Artpen100
The IAH C1 lounge was closed today, June 21, 2020.
To be expected, the IAH E terminal UC is the designated UC for IAH. Just one UC has been opened at IAH (and ORD, DEN, LAX, SFO & IAD)
WineCountryUA is offline  
Old Jun 22, 2020, 10:25 pm
  #139  
 
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Does anyone know if the TBIT *A lounge is open at LAX, along with the regular LAX UC?
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Old Jun 22, 2020, 10:31 pm
  #140  
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Join Date: Jun 2007
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Posts: 66,850
Originally Posted by smanch
Does anyone know if the TBIT *A lounge is open at LAX, along with the regular LAX UC?
Star Alliance Lounge Los Angeles (Business Class) - temporarily CLOSED
Very few flights are departing from the TBIT

The T7 UC is open. 6:45 a.m. – 9:30 p.m. daily


The LAX Polaris Lounge is closed.
WineCountryUA is offline  
Old Jun 23, 2020, 11:02 am
  #141  
 
Join Date: Jul 2015
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Didn't see this up thread but is the CLE lounge now open? I suspect not but just ask'n.
nomad420 is offline  
Old Jun 23, 2020, 12:01 pm
  #142  
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Originally Posted by nomad420
Didn't see this up thread but is the CLE lounge now open? I suspect not but just ask'n.
Per https://www.united.com/en/us/fly/tra...locations.html no

not aware of any domestic non-hub UC being open.
nomad420 likes this.
WineCountryUA is offline  
Old Jun 24, 2020, 9:16 pm
  #143  
 
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Any word on EWR getting a club opened? Anybody with very recent experience with restaurants/bars open in Terminal C?
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Old Jun 24, 2020, 9:30 pm
  #144  
Moderator: United Airlines
 
Join Date: Jun 2007
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Originally Posted by JerseyCityS
Any word on EWR getting a club opened? ...
Not a clue

Originally Posted by JerseyCityS
... Anybody with very recent experience with restaurants/bars open in Terminal C?
See recent posts in The OTG Airport Experience at EWR -- a bit dismissal.
WineCountryUA is offline  
Old Jun 24, 2020, 11:20 pm
  #145  
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I have a trip coming up in early July that has me connect in SFO to an international flight. Connection is very long (8 hrs) due to limited availability of flights (schedule and awards). How busy is the one open UA Club (Rotunda)? Looks like my food choices outside the Club are (as expected) going to be pretty limited.
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Old Jun 25, 2020, 12:42 pm
  #146  
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Originally Posted by notquiteaff
I have a trip coming up in early July that has me connect in SFO to an international flight. Connection is very long (8 hrs) due to limited availability of flights (schedule and awards). How busy is the one open UA Club (Rotunda)? Looks like my food choices outside the Club are (as expected) going to be pretty limited.
If I had 8 hours, I wouldn't be waiting at the airport given the limited services available, I would take Uber into the city or even Burlingame to look around. For me, I would be making a bee-line to Good Luck Dim Sum for lunch.
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Old Jun 25, 2020, 5:43 pm
  #147  
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Originally Posted by bocastephen
If I had 8 hours, I wouldn't be waiting at the airport given the limited services available, I would take Uber into the city or even Burlingame to look around. For me, I would be making a bee-line to Good Luck Dim Sum for lunch.
I have friends in the area since I lived there for a long time. Normal times, I would meet up with them. Right now, and also factoring in the reason for my trip... not an option.

I considered renting a car and driving to the coast for a few hours of catching up on work while ocean watching when the connection was even longer. Might still do that, especially if I can burn some Hertz points.
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Old Jun 26, 2020, 5:50 am
  #148  
 
Join Date: Feb 2005
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Per several conversations over the past few days CLE is not open yet but basically ready for the new normal as soon as corporate gives a green light (Plexi, reduced seating, etc...)... Best guess seems to be sometime between mid-July and End of September and it seems that the expectation is spoke clubs will open in waves.

lincolnjkc is offline  
Old Jun 28, 2020, 11:48 pm
  #149  
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Any word on intl UCs or PLs?
TN07NC10 is offline  
Old Jun 29, 2020, 5:55 am
  #150  
 
Join Date: May 2010
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Originally Posted by TN07NC10
Any word on intl UCs or PLs?
Maybe I am misreading your question, but there aren't any international Polaris lounges (LHR, HKG, and NRT are planned): Polaris Tracker - Desktop

Polaris Lounges are ALL closed, currently, and for current UC closures, see: https://www.united.com/en/us/fly/tra...locations.html
narvik is offline  


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