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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Mar 18, 2020, 10:15 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html

--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
  • Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
  • Austin (near Gate 22)
  • Boston (near Gate B24)
  • Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
  • Cleveland (between Gates C14 and C16)
  • Dallas/Fort Worth (between Gates E6 and E7)
  • Denver (near Gate B32 and Popup near B59)
  • Fort Lauderdale (near Gate C1)
  • Honolulu (above Gates G2 and G3)
  • Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
  • Las Vegas (between Gates D33 and D35)
  • London Heathrow (Terminal T2b, up one level across from Gate B46)
  • Los Angeles (near Gate 71A)
  • Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
  • Minneapolis (Concourse E, between Gates E6 and E8)
  • New Orleans (neat Gate 7)
  • New York/LaGuardia (near entrance of Gates 40-59)
  • New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
  • Orange County, CA (near Gate 9)
  • Orlando (near Gate B43)
  • Philadelphia (between Concourses C and D)
  • PDX (Concourse E, Gate E1) website not yet undated
  • Raleigh/Durham (across from Gates D1 and D3)
  • San Antonio (between Gates B3 and B5)
  • San Diego (between Gates 47 and 48)
  • San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
  • Seattle (across from Gate A10)
  • Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
  • Washington Reagan (near Gate 11 in Terminal B)
International UCs
  • LHR is open
  • MEX is open
  • NRT, HKG, GUM are closed
Polaris Lounges
  • IAD -- opened 21 Oct 2021
  • EWR - opened 15 Nov 2021
  • IAH -- opened 30 Nov 2021
  • ORD - opened 7 Dec 2021
  • SFO - opened 4 Jan 2022
  • LAX - opened 2 March 2022
and
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9

And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?
================================================== ====================
Older information (potentially out of date)


List of UCs, PLs and (any) ALs - as of 2020-03-29:

Code:
ID Airport Type Open? Location
-- ------- ---- ----- --------
1 ATL United Club Open Terminal T, Gates 11/12
2 AUS United Club Open West Concourse, Gate 22
3 BOS United Club Open Terminal B, Gate 24
4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18
5 ORD United Club Closed Terminal 1, B Concourse, Gate B18
6 ORD United Club Open Terminal 1, B Concourse, Gate B6
7 ORD United Club Open Terminal 1, C Concourse, Gate C16
8 ORD United Club Closed Terminal 2, F Concourse, Gate F8
9 CLE United Club Open Gates C14/C16
10 DFW United Club Open Terminal E, Gates E6/E7
11 DEN United Club Closed Concourse B, Gate B32
12 DEN United Club Open Concourse B, Gate B44
13 FLL United Club Open Terminal 1, Gate C1
14 GUM United Club Closed Gates 10/11
15 HKG United Club Closed West Concourse, Room 7W504
16 HNL United Club Open Diamond Head Concourse, Gates G2/G3
17 IAH United Club Open Terminal E, Gates E11/E12
18 IAH United Club Closed Terminal C, Gate C33
19 IAH United Club Closed Terminal B, UX Ticket Counter
20 IAH United Club Closed Terminal A, Gate A9
21 IAH United Club Open Terminal C, Gate C1
22 IAH Polaris Lounge Closed Terminal E, Gate E12
23 LAS United Club Open Concourse D, Gates 33/35
24 LHR United Club Open Terminal 2, Gate B46
25 LAX United Club Open Terminal 7, Gate 71A
26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A
27 MEX United Club Closed Terminal 1, Gate H
28 MSP United Club Open Concourse E, Gates E6/E8
MSY United Club Closed Concourse C, Gate C7
29 LGA United Club Open Terminal B, Gates 40-59 Entrance
30 EWR United Club Open Terminal C, Gate C74
31 EWR United Club Closed Terminal A, Concourse A2
32 EWR United Club Closed Terminal C, Gate C93
33 EWR United Club Gone Terminal C, Gate C124
34 EWR Polaris Lounge Open Terminal C, Gates C102/C120
35 SNA United Club Open Gate 9
36 MCO United Club Open Concourse B, Gate 43
37 PHL United Club Closed Level 2, Concourses C/D
38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3)
39 PDX United Club Open Concourse E, Gate E1
RDU United Club Closed Terminal 2, Gates D1/D3
40 SAT United Club Open Terminal B, Gates B3/B5
41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48
42 SFO United Club Open International Terminal, Boarding Area G, G6/G9
43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11
44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4
45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2
46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint
47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level
48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10
49 NRT United Club Closed Satellite 3, Airside
50 DCA United Club Open Terminal B, Gate 11
51 IAD United Club Closed Concourse C, Gate C4
52 IAD United Club Closed Concourse C, Gate C7
53 IAD United Club Open Concourse D, Gate D8
54 IAD United Club Open Concourse C, Gate C17

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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Jul 29, 2020, 1:26 pm
  #256  
 
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
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Originally Posted by ctownflyer
Where do you see that?

Shows closed here:
https://www.united.com/en/us/fly/tra...locations.html
google search listed it as now open. I suspect the official web site you list is probably accurate. I had heard that non hub clubs are still closed but that was a couple weeks back.
nomad420 is online now  
Old Jul 29, 2020, 1:33 pm
  #257  
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Originally Posted by nomad420
google search listed it as now open. ....
I've had multiple false reports from google searches reporting a business as open, best to go to the actual business site in these times.
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Old Jul 29, 2020, 3:29 pm
  #258  
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Originally Posted by Duke777
... Wasn’t clear to me where drip coffee was located - maybe the bar?
Yes, left end of bar. Bartender pours and doctors.
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Old Jul 30, 2020, 6:45 pm
  #259  
 
Join Date: May 2010
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I was at the DEN UC this afternoon and was shocked at how busy it was. I’d say it was almost as busy as ‘normal’, albeit without the food. Even that was good though as they had a fair amount to pick from since I was there last a few months ago. RX bars, muffins, individually wrapped fruit, and yogurt. Big plus was the self serve coffee machine was in service. I thought I remember that it wasn’t available last time I was in, and only coffee at the bar was available.
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Old Jul 31, 2020, 10:37 pm
  #260  
 
Join Date: Feb 2008
Posts: 734
Originally Posted by nomad420
google search listed it as now open. I suspect the official web site you list is probably accurate. I had heard that non hub clubs are still closed but that was a couple weeks back.
I just got into CLE today. CLE lounge had no sign of life at 7pm. Will take another look on my way out on Tuesday 9am. A lot of UA metal mothballed on CLE tarmac. Over 20 planes, maybe a dozen at D terminal & a dozen more out in the middle. That was kind of eerie.
Dined at CLE Chick Fil-A after arriving. Burrito place next door, the pub & dunkin donuts all open.
Saw the SFO lounge this morning. Hard boiled eggs, muffins, yogurt, weird apple substance in a tube, and cookies later on.
SFO-CLE flight was maybe half full. I think this nonstop has been back in operation for only a few days now. No liquor available on plane.

Last edited by Long Zhiren; Jul 31, 2020 at 10:54 pm
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Old Aug 4, 2020, 12:19 pm
  #261  
 
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
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Originally Posted by Long Zhiren
I just got into CLE today. CLE lounge had no sign of life at 7pm. Will take another look on my way out on Tuesday 9am. A lot of UA metal mothballed on CLE tarmac. Over 20 planes, maybe a dozen at D terminal & a dozen more out in the middle. That was kind of eerie.
Dined at CLE Chick Fil-A after arriving. Burrito place next door, the pub & dunkin donuts all open.
Saw the SFO lounge this morning. Hard boiled eggs, muffins, yogurt, weird apple substance in a tube, and cookies later on.
SFO-CLE flight was maybe half full. I think this nonstop has been back in operation for only a few days now. No liquor available on plane.
Looks like we were on the same flights. Yeah CLE UC dead as was most the terminal. The Brew Pub that I saw looked like it had been closed for months. Made my way over to the only open UC at SFO by the food court and so the same offering you stated. Was able to get a drink with full bar options. UC in DEN was open (at least the one by gate 45'ish) and with minimal food offerings fwiw.
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Old Aug 4, 2020, 12:50 pm
  #262  
 
Join Date: Feb 2008
Posts: 734
Yep. CLE lounge looks closed & dark. Tuesday morning update Aug 4.
DEN lounge has fresh fruit. Saw no fresh fruit at SFO lounge.
Long Zhiren is offline  
Old Aug 4, 2020, 10:32 pm
  #263  
 
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Originally Posted by nomad420
Yeah CLE UC dead as was most the terminal.
Bar Louie is open, works quite nicely with $28 Priority Pass credit.
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Old Aug 5, 2020, 6:41 am
  #264  
 
Join Date: Jan 2005
Location: Nashville
Posts: 76
ORD, only one club open in Chicago, Terminal B in the center. No fresh anything outside of olives, lemons,and limes at the bar. The snacks were single serve bags of Doritos, Potato Chips, Sun Chips, and some kind of chocolate. If you were trying to get some actual nutrition they had sting cheese and humus packets. Not even nuts. Lounge got somewhat busy at 1 PM. Glad I brought my own food in (in Chicago the food has always been poor so I have gotten into the habit of bringing it in).

I did witness a few customers suggest nicely to the attendant that some healthier options would be appreciated. The response was "everyone says that, call corporate".
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Old Aug 5, 2020, 9:41 am
  #265  
 
Join Date: May 2003
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Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,966
Originally Posted by Long Zhiren
I just got into CLE today. CLE lounge had no sign of life at 7pm. Will take another look on my way out on Tuesday 9am. A lot of UA metal mothballed on CLE tarmac. Over 20 planes, maybe a dozen at D terminal & a dozen more out in the middle. That was kind of Erie eerie.
Dined at CLE Chick Fil-A after arriving. Burrito place next door, the pub & dunkin donuts all open.
Saw the SFO lounge this morning. Hard boiled eggs, muffins, yogurt, weird apple substance in a tube, and cookies later on.
SFO-CLE flight was maybe half full. I think this nonstop has been back in operation for only a few days now. No liquor available on plane.
Fixed it for you. O-H
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Old Aug 5, 2020, 10:21 am
  #266  
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Originally Posted by LordHamster
Fixed it for you. O-H
I see what yu did there!
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Old Aug 5, 2020, 9:47 pm
  #267  
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Originally Posted by LordHamster
Fixed it for you. O-H
Cuyahoga or bust!

David

p.s. Hope CLE UC opens soon!
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Old Aug 10, 2020, 3:33 pm
  #268  
 
Join Date: Apr 2006
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The DEN UC has been absolutely packed each time that I have been in it regardless of day or time of day. Yesterday, there was a line 10 people deep to even get in, and there always seems to be a long line at the bar.

Me thinks it is time to open the other DEN club.
HeadInTheClouds and EWR764 like this.
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Old Aug 14, 2020, 12:06 am
  #269  
 
Join Date: Feb 2008
Posts: 734
Originally Posted by ctownflyer
Bar Louie is open, works quite nicely with $28 Priority Pass credit.
Good to know.
Is there another thread showing how PP options are impacted?
Long Zhiren is offline  
Old Aug 14, 2020, 9:06 am
  #270  
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Originally Posted by Long Zhiren
Good to know.
Is there another thread showing how PP options are impacted?
Forum for non-airline airport lounges, Airport Lounges
WineCountryUA is offline  


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