Mar 18, 2020, 10:15 am
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html
--- 13 July 2022 update 40 UC locations (31 airports) are now open
International UCs
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9
And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under constructionThe new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?================================================== ====================
Older information (potentially out of date)
List of UCs, PLs and (any) ALs - as of 2020-03-29:
https://www.united.com/en/us/fly/tra...locations.html
--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
- Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
- Austin (near Gate 22)
- Boston (near Gate B24)
- Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
- Cleveland (between Gates C14 and C16)
- Dallas/Fort Worth (between Gates E6 and E7)
- Denver (near Gate B32 and Popup near B59)
- Fort Lauderdale (near Gate C1)
- Honolulu (above Gates G2 and G3)
- Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
- Las Vegas (between Gates D33 and D35)
- London Heathrow (Terminal T2b, up one level across from Gate B46)
- Los Angeles (near Gate 71A)
- Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
- Minneapolis (Concourse E, between Gates E6 and E8)
- New Orleans (neat Gate 7)
- New York/LaGuardia (near entrance of Gates 40-59)
- New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
- Orange County, CA (near Gate 9)
- Orlando (near Gate B43)
- Philadelphia (between Concourses C and D)
- PDX (Concourse E, Gate E1) website not yet undated
- Raleigh/Durham (across from Gates D1 and D3)
- San Antonio (between Gates B3 and B5)
- San Diego (between Gates 47 and 48)
- San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
- Seattle (across from Gate A10)
- Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
- Washington Reagan (near Gate 11 in Terminal B)
- LHR is open
- MEX is open
- NRT, HKG, GUM are closed
- IAD -- opened 21 Oct 2021
- EWR - opened 15 Nov 2021
- IAH -- opened 30 Nov 2021
- ORD - opened 7 Dec 2021
- SFO - opened 4 Jan 2022
- LAX - opened 2 March 2022
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9
And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The PHX UC, in the new terminal, summer 2022?
Older information (potentially out of date)
List of UCs, PLs and (any) ALs - as of 2020-03-29:
Code:
ID Airport Type Open? Location -- ------- ---- ----- -------- 1 ATL United Club Open Terminal T, Gates 11/12 2 AUS United Club Open West Concourse, Gate 22 3 BOS United Club Open Terminal B, Gate 24 4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18 5 ORD United Club Closed Terminal 1, B Concourse, Gate B18 6 ORD United Club Open Terminal 1, B Concourse, Gate B6 7 ORD United Club Open Terminal 1, C Concourse, Gate C16 8 ORD United Club Closed Terminal 2, F Concourse, Gate F8 9 CLE United Club Open Gates C14/C16 10 DFW United Club Open Terminal E, Gates E6/E7 11 DEN United Club Closed Concourse B, Gate B32 12 DEN United Club Open Concourse B, Gate B44 13 FLL United Club Open Terminal 1, Gate C1 14 GUM United Club Closed Gates 10/11 15 HKG United Club Closed West Concourse, Room 7W504 16 HNL United Club Open Diamond Head Concourse, Gates G2/G3 17 IAH United Club Open Terminal E, Gates E11/E12 18 IAH United Club Closed Terminal C, Gate C33 19 IAH United Club Closed Terminal B, UX Ticket Counter 20 IAH United Club Closed Terminal A, Gate A9 21 IAH United Club Open Terminal C, Gate C1 22 IAH Polaris Lounge Closed Terminal E, Gate E12 23 LAS United Club Open Concourse D, Gates 33/35 24 LHR United Club Open Terminal 2, Gate B46 25 LAX United Club Open Terminal 7, Gate 71A 26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A 27 MEX United Club Closed Terminal 1, Gate H 28 MSP United Club Open Concourse E, Gates E6/E8 MSY United Club Closed Concourse C, Gate C7 29 LGA United Club Open Terminal B, Gates 40-59 Entrance 30 EWR United Club Open Terminal C, Gate C74 31 EWR United Club Closed Terminal A, Concourse A2 32 EWR United Club Closed Terminal C, Gate C93 33 EWR United Club Gone Terminal C, Gate C124 34 EWR Polaris Lounge Open Terminal C, Gates C102/C120 35 SNA United Club Open Gate 9 36 MCO United Club Open Concourse B, Gate 43 37 PHL United Club Closed Level 2, Concourses C/D 38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3) 39 PDX United Club Open Concourse E, Gate E1 RDU United Club Closed Terminal 2, Gates D1/D3 40 SAT United Club Open Terminal B, Gates B3/B5 41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48 42 SFO United Club Open International Terminal, Boarding Area G, G6/G9 43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11 44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4 45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2 46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint 47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level 48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10 49 NRT United Club Closed Satellite 3, Airside 50 DCA United Club Open Terminal B, Gate 11 51 IAD United Club Closed Concourse C, Gate C4 52 IAD United Club Closed Concourse C, Gate C7 53 IAD United Club Open Concourse D, Gate D8 54 IAD United Club Open Concourse C, Gate C17
COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.
Sep 13, 2021, 5:43 pm
#2206
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.2 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Exec Plat
Posts: 2,505
LHR club yesterday had a "we're counting down the days until we see you again" sign in front of it -- agent at transfer desk was decidedly uncertain about timing otoh. SQ lounge was a bit underwhelming bas d on all I had heard about SQ. Seemed only a handful of the seats had serviceable outlet
Sep 13, 2021, 7:08 pm
#2207
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,452
Denver East is now closed for a long-term renovation project. Unclear whether a pop-up or another lounge will open to augment this significant loss of capacity.
Sep 13, 2021, 8:36 pm
#2208
Join Date: Feb 2008
Location: Chicago, IL
Programs: Marriott Ambassador, UA Mileage Plus 1K, AA Executive Plat, Marriott Ambassador Elite
Posts: 2,344
I bet if one adds up the revenue being paid by Polaris passengers in 2019 and does the same for 2021, one would find a spectacular difference. I'm guessing (besides far fewer Polaris flights) the amount of upgrade passengers per flight is higher than normal. There's a certain fixed cost of opening/operating the PLs. You may see a full flight, but UA sees far fewer flights and far fewer of the higher business travel fares they saw two years ago. There's a reason Polaris equipped a/c are available to fly to/from Hawaii - it's because they're not flying 5 times a day to (an example destination) LHR from EWR or 2x from SFO and IAH, 1x from LAX and DEN, multiple other times from IAD and ORD.. Maybe UA should convert the EWR PL to a UC for the time being - that would be incredibly convenient (considering location).
The
Sep 14, 2021, 10:34 am
#2209
Join Date: Dec 2011
Location: DSM
Programs: UA 1K, AA EP, DL PL, HH Dia, Marriott Gld, National Exp
Posts: 722
UPDATE - just checked with CS agent, and the SEA club is scheduled to open 09/25
Last edited by WineCountryUA; Sep 14, 2021 at 10:40 am Reason: merged update / consecutive posts by same member
Sep 14, 2021, 12:02 pm
#2210
Join Date: Apr 2009
Location: NYC
Programs: UA GS, AA Gold, Marriott Gold
Posts: 444
AA is re-opening its JFK (today) and MIA (Sept. 28) Flagship Lounges and Flagship First Dining Lounges ... maybe this will induce UA to finally re-open (some) of the Polaris Lounges?
Our premium on-the-ground experience is back with new locally inspired menus View on the web
We’re excited to welcome you back to our elevated Flagship® Lounge and Flagship® First Dining experiences this fall. Locations will begin to reopen throughout the season and offer new menus in partnership with the James Beard Foundation. These celebrated local chefs will create region-inspired offerings just for their hometown lounge. Projected opening schedule
The James Beard Foundation is a non-profit organization with a mission to celebrate, support and elevate the people behind America’s food culture and champion a standard of good food anchored in talent, equity and sustainability. Each location will feature an acclaimed local chef to serve you creative menu offerings.
Learn more about these celebrated chefs in our newsroom.
Our premium on-the-ground experience is back with new locally inspired menus View on the web
We’re excited to welcome you back to our elevated Flagship® Lounge and Flagship® First Dining experiences this fall. Locations will begin to reopen throughout the season and offer new menus in partnership with the James Beard Foundation. These celebrated local chefs will create region-inspired offerings just for their hometown lounge. Projected opening schedule
- John F. Kennedy International Airport (JFK) Terminal 8
- Flagship Lounge: Sept. 14
- Flagship First Dining: Sept. 16
- Miami International Airport (MIA) Concourse D
- Flagship Lounge: Sept. 28
- Flagship First Dining: Sept. 30
The James Beard Foundation is a non-profit organization with a mission to celebrate, support and elevate the people behind America’s food culture and champion a standard of good food anchored in talent, equity and sustainability. Each location will feature an acclaimed local chef to serve you creative menu offerings.
Learn more about these celebrated chefs in our newsroom.
Sep 14, 2021, 12:19 pm
#2211
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,452
I'm glad to see that AA is reopening Flagship Lounges, and I hope UA follows soon, but it begs a question: do we want to see UA monetize the Polaris Lounge?
Sep 14, 2021, 12:29 pm
#2212
Join Date: Apr 2009
Location: NYC
Programs: UA GS, AA Gold, Marriott Gold
Posts: 444
I hope that they don't monetize the Polaris Lounge. But they need to get the other UA Clubs (at minimum) re-opened at EWR. Perhaps, they could do a limited Polaris Lounge operation from 3pm-8pm to accommodate the TATL flights? I recognize the mornings will not busy until TPAC meaningfully resumes.
Sep 14, 2021, 12:50 pm
#2213
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,852
Sep 14, 2021, 12:55 pm
#2214
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,452
It's hard for them to use COVID protocols as an excuse to be down to one club at EWR when that club is wall-to-wall people indoors for several hours in the afternoon. C75 currently is its own potential super-spreader event on a daily basis from what I can tell from my brief visits to that club over the course of the summer.
My bigger concern now is Denver. With one of the two lounges now out of service indefinitely, what is UA planning to do for its lounge members at what is, at times lately, its busiest hub? The lack of a pop-up lounge while East is being renovated (and rumors that there will be no lounge at the forthcoming new concourse A gates), the situation there is pretty bad and will (IMO) surpass EWR as the worst hub for UC members.
I agree. Clearly, augmenting qualifying passenger access with fee-paid visits is driving this reopening. I am curious to see whether the previously high-quality offerings (especially at FFD) are diluted.
Sep 14, 2021, 6:54 pm
#2215
Join Date: Aug 2011
Location: St. Louis, MO, USA
Programs: AA PPro, Mariott Gold Elite, Lowly kettle across every other loyalty program.
Posts: 778
Not feeling hopeful for the FCO-EWR leg on 10/21. Any lounge, pretty sure the onward UX (CRJ-550) is leaving from A, based on recent history.
Sep 14, 2021, 6:59 pm
#2216
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,162
(Sorry...jet lag is catching up with me) -- it may not be a PL but you will definitely have access to lounges in C...whether you want to access those lounges is of course debatable...
Sep 14, 2021, 7:08 pm
#2217
Join Date: Aug 2011
Location: St. Louis, MO, USA
Programs: AA PPro, Mariott Gold Elite, Lowly kettle across every other loyalty program.
Posts: 778
Onward UX - FCO-STL... FCO-EWR went form a 763 to a 773 about 6 weeks ago. Sorry if I wasn't clear.
Sep 16, 2021, 11:16 am
#2218
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,020
Looks like LAX Polaris Lounge won’t re-open this year. LAX-LHR scheduled to resume just got axed for rest of year. Not surprising, I guess…
Sep 16, 2021, 11:24 am
#2219
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,852
TSA comps to 2019 are still falling, 7-day trailing average is down to 70% after being just about 80% for most of the summer
Sep 16, 2021, 1:08 pm
#2220
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,020
When UA said 3PLs in Q4, given the TAPC situation, LAX and SFO seemed out of the running even then. With the deteriorating TATL / business travel, suspect the 3 PLs in Q4 is unlikely now. 1 or 2??
TSA comps to 2019 are still falling, 7-day trailing average is down to 70% after being just about 80% for most of the summer
TSA comps to 2019 are still falling, 7-day trailing average is down to 70% after being just about 80% for most of the summer
PL won’t be a driver - just trying to get to LHR w/ only one connection from HNL and w/o 2 red eyes.
Last edited by IAH-OIL-TRASH; Sep 16, 2021 at 1:14 pm