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COVID19: ALL Polaris Lounges, Most UCs Temporarily Suspend Ops Due to Reduced Demand

COVID19: ALL Polaris Lounges, Most UCs Temporarily Suspend Ops Due to Reduced Demand

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Old Jun 18, 20, 3:16 pm   -   Wikipost
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Last edit by: WineCountryUA
Wiki Link
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html

Temporarily Closed lounges
All Polaris Lounges (EWR, ORD, IAH, SFO, LAX)
1 UC at each domestic hub SFO, ORD, IAH, DEN, LAX) (none at EWR)
rest are closed included international UCs

================================================== ====================
Older information

Originally Posted by worldtrav View Post
The following United Club lounges are added to the closure list:
RDU
MEX
GUM
NRT

LHR Arrivals Lounge.
Originally Posted by rch4u View Post

Current list of UCs, PLs and (any) ALs - as of 2020-03-29:


Code:
ID Airport Type Open? Location
 -- ------- ---- ----- --------
 1 ATL United Club Open Terminal T, Gates 11/12
 2 AUS United Club Open West Concourse, Gate 22
 3 BOS United Club Open Terminal B, Gate 24
 4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18
 5 ORD United Club Closed Terminal 1, B Concourse, Gate B18
 6 ORD United Club Open Terminal 1, B Concourse, Gate B6
 7 ORD United Club Open Terminal 1, C Concourse, Gate C16
 8 ORD United Club Closed Terminal 2, F Concourse, Gate F8
 9 CLE United Club Open Gates C14/C16
 10 DFW United Club Open Terminal E, Gates E6/E7
 11 DEN United Club Closed Concourse B, Gate B32
 12 DEN United Club Open Concourse B, Gate B44
 13 FLL United Club Open Terminal 1, Gate C1
 14 GUM United Club Closed Gates 10/11
 15 HKG United Club Closed West Concourse, Room 7W504
 16 HNL United Club Open Diamond Head Concourse, Gates G2/G3
 17 IAH United Club Open Terminal E, Gates E11/E12
 18 IAH United Club Closed Terminal C, Gate C33
 19 IAH United Club Closed Terminal B, UX Ticket Counter
 20 IAH United Club Closed Terminal A, Gate A9
 21 IAH United Club Open Terminal C, Gate C1
 22 IAH Polaris Lounge Closed Terminal E, Gate E12
 23 LAS United Club Open Concourse D, Gates 33/35
 24 LHR United Club Open Terminal 2, Gate B46
 25 LAX United Club Open Terminal 7, Gate 71A
 26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A
 27 MEX United Club Closed Terminal 1, Gate H
 28 MSP United Club Open Concourse E, Gates E6/E8
 MSY United Club Closed Concourse C, Gate C7
 29 LGA United Club Open Terminal B, Gates 40-59 Entrance
 30 EWR United Club Open Terminal C, Gate C74
 31 EWR United Club Closed Terminal A, Concourse A2
 32 EWR United Club Closed Terminal C, Gate C93
 33 EWR United Club Gone Terminal C, Gate C124
 34 EWR Polaris Lounge Closed Terminal C, Gates C102/C120
 35 SNA United Club Open Gate 9
 36 MCO United Club Open Concourse B, Gate 43
 37 PHL United Club Closed Level 2, Concourses C/D
 38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3)
 39 PDX United Club Open Concourse E, Gate E1
 RDU United Club Closed Terminal 2, Gates D1/D3
 40 SAT United Club Open Terminal B, Gates B3/B5
 41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48
 42 SFO United Club Open International Terminal, Boarding Area G, G6/G9
 43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11
 44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4
 45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2
 46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint
 47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level
 48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10
 49 NRT United Club Closed Satellite 3, Airside
 50 DCA United Club Open Terminal B, Gate 11
 51 IAD United Club Closed Concourse C, Gate C4
 52 IAD United Club Closed Concourse C, Gate C7
 53 IAD United Club Open Concourse D, Gate D8
 54 IAD United Club Open Concourse C, Gate C17
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Old Mar 16, 20, 7:28 pm
  #1  
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COVID19: ALL Polaris Lounges, Most UCs Temporarily Suspend Ops Due to Reduced Demand

Guess there's not enough paid Polaris service around to justify the Polaris lounges, so they're closing all of them and closing United Clubs up, except for keeping at least 1 open in their hubs.
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Old Mar 16, 20, 7:30 pm
  #2  
 
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Originally Posted by Weatherboy View Post
Guess there's not enough paid Polaris service around to justify the Polaris lounges, so they're closing all of them and closing United Clubs up, except for keeping at least 1 open in their hubs.
Link?
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Old Mar 16, 20, 7:34 pm
  #3  
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Originally Posted by COSPILOT View Post
Link?
https://thepointsguy.com/news/corona...ounges-closed/

The coronavirus (COVID-19) outbreak continues to have a significant impact on travel demand and that has resulted in far fewer customers visiting the airports where we do business. As a result, we will temporarily suspend operations at some United Club locations at our hubs and Polaris lounges starting on Wednesday, March 18. For now, each of our U.S. hub locations will continue to have at least one United Club location open for customers.
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Old Mar 16, 20, 7:36 pm
  #4  
 
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Polaris Lounges & some hub UCs temporarily suspend operation due to reduced demand

All Polaris lounges are temporarily closed starting March 18th.
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Old Mar 16, 20, 8:24 pm
  #5  
 
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Originally Posted by Kleinnaf View Post
All Polaris lounges are temporarily closed starting March 18th.
Source?
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Old Mar 16, 20, 8:27 pm
  #6  
 
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odd that as a member of the club no email yet. Yes I checked my junk folder.
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Old Mar 16, 20, 8:37 pm
  #7  
 
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Originally Posted by Will Dearborn View Post
Source?
Not sure if against the rules to post
https://thepointsguy.com/news/corona...ounges-closed/

Mods please remove if against the rules.
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Old Mar 16, 20, 10:45 pm
  #8  
 
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Polaris Lounges & some hub UCs temporarily suspend operation due to reduced demand

Many states are closing bars and restaurants excepts takeout and now per the President should not be with groups of people now 25 was 100. Based on this I would guess all airlines will close clubs. Any update.
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Old Mar 16, 20, 11:01 pm
  #9  
 
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recv a text msg from a DEN west UC agent that a bunch of clubs are closing...including polaris at the intl hubs.....goodbye my favorite club in den(west)till this gets sorted out and i see mayor hancock closed everything with in the city limits to carryout only till may 11th

https://thepointsguy.com/news/corona...ounges-closed/
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Old Mar 16, 20, 11:13 pm
  #10  
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These closures seem to be more capacity related than health issue.
The coronavirus (COVID-19) outbreak continues to have a significant impact on travel demand and that has resulted in far fewer customers visiting the airports where we do business. As a result, we will temporarily suspend operations at some United Club locations at our hubs and Polaris lounges starting on Wednesday, March 18. For now, each of our U.S. hub locations will continue to have at least one United Club location open for customers.
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Old Mar 16, 20, 11:34 pm
  #11  
 
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I wonder if these closures are any indication of the dire financial situation the airline finds itself in.
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Old Mar 16, 20, 11:41 pm
  #12  
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Originally Posted by eric.chen3742 View Post
I wonder if these closures are any indication of the dire financial situation the airline finds itself in.
With reduce demand, you need to reduce operating costs -- these closures are a sign of the significantly reduced demand.
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Old Mar 17, 20, 12:24 am
  #13  
 
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At least UA is honest this time vs NRT VIP closure.
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Old Mar 17, 20, 12:59 am
  #14  
 
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I went into ORD Concourse B UC around 5:00 pm. There was like 5 people in there. No food no bar tender. Just the soda machine. I was using a chase pass. Walked.back downstairs told them I didnt want to use my pass at this time.

They said they reversed it. But has not showed back up on my app yet.
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Old Mar 17, 20, 1:34 am
  #15  
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It's also away to reduce service without impacting UA headcount; all the servers/bartenders/meal prep folks are contracted Sodexo workers.
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