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This is UA's guidance to TA's (on Jetstream) on re-scheduling
Additional parameters for flights impacted by schedule changes for United-operated flights
***Continuing or return travel dates may be voluntarily changed on UA segments only in the original inventory class to maintain the original length of stay prior to the re-accommodation. Changes to the return flight must be in the same PNR and be made in the same transaction as the re-accommodation of the outbound flight. The change fee and add/collect will be waived for changes made to the return (original class of service only). Unacceptable (UA): Misconnecting itinerary | Change to originally scheduled arrival or departure time of at least + / - 30 minutes Options Change to alternate UA flight (same origin and destination and original operating carrier or carrier permitted as noted in fare rule) Unacceptable (UA): Change to original arrival or departure time of 2 hours or more | Flight(s) canceled with no protection| Flight goes from non-stop to connection Options Change to alternate UA flight with same origin and destination and original operating carrier or carrier permitted as noted in fare rule, or travel agencies can refund through ARC, BSP, GDS. Related thread: Check Your UA Itineraries for Schedule Changes and what to do after one Archive: https://www.flyertalk.com/forum/unit...d-archive.html |
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