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-   -   PlusPoints question (https://www.flyertalk.com/forum/united-airlines-mileageplus/2009703-pluspoints-question.html)

Thore T Feb 19, 2020 5:01 am
PlusPoints question
 
Following a flight disruption, I received a travel voucher and an extension of 40 expired PlusPoints until 4/30/20. I have a trip in early April where I have a confirmed upgrade using PlusPoints that expire 1/31/21.
Is there a way I can get PlusPoints used for the upgrade (expiring next year) refunded and swap the upgrade to the PlusPoints expiring end of April?

JimInOhio Feb 19, 2020 5:56 am
Originally Posted by Thore T (Post 32089080)
Following a flight disruption, I received a travel voucher and an extension of 40 expired PlusPoints until 4/30/20. I have a trip in early April where I have a confirmed upgrade using PlusPoints that expire 1/31/21.
Is there a way I can get PlusPoints used for the upgrade (expiring next year) refunded and swap the upgrade to the PlusPoints expiring end of April?
I would think a call to UA would accomplish that.

fumje Feb 19, 2020 6:01 am
Originally Posted by Thore T (Post 32089080)
Following a flight disruption, I received a travel voucher and an extension of 40 expired PlusPoints until 4/30/20. I have a trip in early April where I have a confirmed upgrade using PlusPoints that expire 1/31/21.
Is there a way I can get PlusPoints used for the upgrade (expiring next year) refunded and swap the upgrade to the PlusPoints expiring end of April?
They have done this for GPUs in the past, at least.

Thore T Feb 19, 2020 6:24 am
Thank you for the replies. What would be the best point of contact at UA for this?

fumje Feb 19, 2020 6:26 am
Originally Posted by Thore T (Post 32089292)
Thank you for the replies. What would be the best point of contact at UA for this?
Calling 1K line should work, assuming they can still do it.

Kmxu Feb 19, 2020 6:31 am
Originally Posted by JimInOhio (Post 32089202)
I would think a call to UA would accomplish that.
Call MileagePlus. You may have to HUCA if not successful.


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