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Do United executives know that nobody like the angled Polaris business class seat?

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Do United executives know that nobody like the angled Polaris business class seat?

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Old Feb 3, 2020, 10:27 am
  #31  
 
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If I can choose my Polaris seat it is row 1 or 9, followed by any odd number.

However, if my seat preference is not available I will still take a Polaris seat (odd or even, window or aisle). It is a lie flat seat with aisle access. Beats E+ and PP any day of the week.
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Old Feb 3, 2020, 10:43 am
  #32  
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I don't understand why people object to the angled seat. Because of the angle? I don't get that.
In post#8, it said the angled seat isn't the same - and implied inferior to - to the straight seats. Is that true?
I'm trying to get a handle on this for my next UA flight. But I've flown so many herringbone style cabins, I'm just not seeing the problem if it's just an odd orientation preference. There has to be something else
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Old Feb 3, 2020, 10:52 am
  #33  
 
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Originally Posted by rickg523
I don't understand why people object to the angled seat. Because of the angle? I don't get that.
In post#8, it said the angled seat isn't the same - and implied inferior to - to the straight seats. Is that true?
I'm trying to get a handle on this for my next UA flight. But I've flown so many herringbone style cabins, I'm just not seeing the problem if it's just an odd orientation preference. There has to be something else
For me it is the larger footwell in rows 1 and 9. I am not a coffin sleeper.

For the even rows you are closer to the aisle and as a lighter sleeper the movement and noise can wake me whereas the odd rows seem to have a bit more protection.

Again, as I said in my post above any Polaris seat is better than PP or E+.
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Old Feb 3, 2020, 10:59 am
  #34  
 
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Originally Posted by narvik
They know, and they don't care.
And if they ever do care, they'll just charge more for the non-angled seats.
And do you think they care that the food more closely resembles high school cafeteria than many other business class meals? I think you know the answer....
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Old Feb 3, 2020, 11:01 am
  #35  
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The odd-numbered straight seats are actually quite difficult to squeeze in and out of, uniike the even-numbered angled seats which are much easier in this respect.
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Old Feb 3, 2020, 11:01 am
  #36  
 
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Originally Posted by rickg523
I don't understand why people object to the angled seat. Because of the angle? I don't get that.
In post#8, it said the angled seat isn't the same - and implied inferior to - to the straight seats. Is that true?
I'm trying to get a handle on this for my next UA flight. But I've flown so many herringbone style cabins, I'm just not seeing the problem if it's just an odd orientation preference. There has to be something else
The angled seats don’t have the semi-private feel as the straight seats because they are closer to to the aisle, giving a more exposed feeling.
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Old Feb 3, 2020, 11:53 am
  #37  
 
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Originally Posted by Magic Pickles
The angled seats don’t have the semi-private feel as the straight seats because they are closer to to the aisle, giving a more exposed feeling.
One person's more exposed feeling is another person's less claustrophobic feeling. In the end, these are all minor issues compared to flying in 10-across Y on a 777.
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Old Feb 3, 2020, 12:06 pm
  #38  
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Originally Posted by Magic Pickles
The angled seats don’t have the semi-private feel as the straight seats because they are closer to to the aisle, giving a more exposed feeling.
Informative thread and helpful for showing that it's not an issue for me - as I said I've been flying herringbone internationally for years. If the seats, footwell, storage cubbies, etc are the same, I'm good, so I won't be one of those flyers competing for specific rows. And in fact, I'm that guy who'd swap a straight for an angled (or vice versa) with someone who has such a preference - all other things being equal, of course.

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Old Feb 3, 2020, 12:36 pm
  #39  
 
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Let’s change the even row seat colors to dark green and discount them by 800 bucks. They’d go like hot cakes. Mark my words.

In seriousness, I really thought I hated the even “angled” seats (btw I think they all are angled). I got stuck, in the next to last row on a long TPAC recently and actually loved it. Why? I liked the config of the table and storage and footrest better. The little bit of lost privacy didn’t matter because I was in the back....meaning zero foot traffic to/ from the galley and bathroom by FAs and pax.
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Old Feb 3, 2020, 12:50 pm
  #40  
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The word on the internet is the odd (non-angled seats)are better, so the "herd" is just going with what they have heard. Odd seats go first but in the end, usually, all the seats are filled. There are pluss and minuses to odd vs even but the odd PR team has done a better job.

UA is far from the only carrier with herringbone layout and there is a reason for that -- all straight is space inefficient and would reduce the number of seats. The herringbone layout leads to different plus / minuses on the odd / even and different personal preferences.
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Last edited by WineCountryUA; Feb 3, 2020 at 2:22 pm
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Old Feb 3, 2020, 1:08 pm
  #41  
 
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Originally Posted by drewguy
United probably knows this, but what are they going to do? People still pay for them.

If I were paying for a J ticket I'd still pay for the J ticket even if all that was left were seats in even rows. Yes, the odd rows are a slightly nicer seat, but it's not a huge deal. It's like not being able to get an aisle in the front of E+. You grab something decent elsewhere and move on.
Or fly a different airline!
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Old Feb 3, 2020, 1:17 pm
  #42  
 
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Originally Posted by DawgmanOH
To be honest, I would as my upgrade % was way higher than it is now.
But United doesn’t was to give away seats, they want to sell them. Most other airlines have similar seating arrangements to the new Polaris so it a market driven requirement. If I’m upgrading I’ll happily take the 2-4-2 configuration over coach but if I’m paying, I’d take the new Polaris over the 2-4-2.
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Old Feb 3, 2020, 1:55 pm
  #43  
 
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Originally Posted by rch4u
United does not have angled lie-flat seats on any of its aircraft. They are all 180 degrees, fully flat beds, including on the 773s and 772s.
Thanks for letting us know
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Old Feb 3, 2020, 2:38 pm
  #44  
Ari
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Originally Posted by drewguy
United probably knows this, but . . . . People still pay for them . . . if I were paying for a J ticket . . . . . I'd still pay for the J ticket . . . . . even if all that was left were seats in even rows.
In other words, United is only going to leave money on the table by making the configuration more spacious-- optimization is a balancing of multiple factors and they believe they have achieved that (or come close enough).

[Seats with no angling or tapering and a full rectangular body footprints are generally found only in first class-- even QSuites taper, by the way.]
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Old Feb 3, 2020, 2:42 pm
  #45  
 
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I've flown in the 'angled' seats a few times now, and while I prefer the 'straight-line' seats, I am not upset if I end up in one, especially on an upgrade. It's not a materially worse experience, IMO.

Originally Posted by DawgmanOH
To be honest, I would as my upgrade % was way higher than it is now.
If you were scoring a higher upgrade percentage with the IPTE configuration, it's not because of the number of seats in the cabin. Generally, with the Polaris mods, there are the same or more premium seats than before (except for the 788, of which 1/12 is in service).
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