ecgz88

Thank you! just got a email "We’re trying to reach you with an important message about your upcoming flight. Please give us a call at 1-888-825-7684 as soon as possible."

Checked online the AC flight been pushed back 1 hour so left me 8 mins to transit in LAX now I guess I can call in ask any flights 155k miles I want? (better transit from SFO/DEN since it's a UA hub?), actually I would prefer to travel 3 days earlier do you think that will ask too much or worth a try? Just want to be prepared before call in.

If they won't change the date I'm thinking of wait for last-minute transpacific business class space https://princeoftravel.com/guides/wh...m-award-seats/, do you know if United still release these seats nowdays?

jsloan

You can call in and ask for anything that you see when you do a miles search on United’s website, regardless of the number of miles. Moving travel by three days probably won’t be allowed unless that’s the only reasonable flight combination (and even then you might get pushback). And, yes, I’d avoid LAX to the extent possible; you’ll have more UA options through ORD or SFO.

UA may well offer last-minute award space, but I don’t really see how TPAC space helps you very much. You’re unlikely to be able to do anything like YVR-SFO-NRT-FRA-WAW without paying a bunch of extra miles.

JimInOhio

They’re probably going to put you on the next earlier YVR-LAX flight so you can still connect to the evening flight to LHR. As already mentioned, you can ask for something else but it’s possible you’ll still need to be on that same LO flight out of LHR since UA can’t get you to WAW without using another *A airline.

aCavalierInCoach

Some good news here, I think. Received a schedule change for Hawaii in May... noticed during my habitual morning checking of the reservations.

However, this time I actually had an email from United about it, sent out concurrently with the schedule change. It's a minor change but, if it is consistent, is a long due QOL fix.

mahasamatman

It's not.

aCavalierInCoach

not consistent, not long due, or not a qol fix? Time will tell on the first, agree to disagree on the latter.

mahasamatman

Not consistent. Time has already told. Every time someone gets an email, they think it's the beginning of a change for the better, but time has shows that it's just random chance.

wpcoe

Since usually all we hear is bad news about seat assignments being canceled/changed during a UA schedule change, I'm happy to report that one of my April reservations just had a flight number change (IAH-LAX, with the same 739 equipment) and my seat assignment stuck. i.e I have the same seat as I had before the schedule change. See, sometimes it does work! 👍🏼

ecgz88

call in tonight some interesting things: since my original flight AC YVR-LAX is AC economy, rep said my new flight YVR-SFO UA has to be economy even though UA Busi is available, and during the calls LHR-WAW LO seats is gone I ask to route through AMS but rep said have to route through LHR .......so in the end they can't put me on flights 3 days earlier instead put me on flights 2 days earlier

jsloan

If you were originally on a mixed award, UA's system will default to keeping you in the same fare classes you were in originally. If there's saver space on the UA flight, I doubt you'd have much trouble getting it; if not, I'm not surprised they'd insist on economy. It's an edge case, and I'm not necessarily saying that they're right, just that I can see their side and can't really prove that they're wrong.

Not being able to change a connection point doesn't make a ton of sense. I get the sense that agents have been instructed to be more strict after schedule changes, but they haven't told us exactly what they're being strict about (and different agents seem to have different interpretations). I've read some reports that agents have claimed that you can't change carriers after a schedule change, but this is the first time I've heard anyone claim that you can't change connecting airports.

It seems like you got an acceptable compromise, but you can still work to improve it if you want. Keep an eye on inventory for the day you actually want to travel; if some new inventory opens up there, you should be able to snag it.

Good luck!.

mattg85

Flying LHR-IAH next Wednesday through ORD. Just had a text from UA stating UA929 is canceled and will be rebooked. Flight is not showing in flight search but booking currently looks intact.

Two questions:
1. Should I wait for UA to rebook or should I call?
2. I successfully applied PlusPoints to both legs with confirmed upgrades. Will UA honor this on rebooked flight even if PZ space isn’t available?

Seemed like load for the flight was light so perhaps why it has been canceled…

dkc192

UA should auto rebook you. I would wait a day or two and see what happens. If the rebooked itinerary is not satisfactory, or if you're concerned about alternative flights selling out in J, UA should rebook you on a reasonable alternative flight of your choice (e.g., LHR-IAH nonstop) in PZ, regardless of availability.

mattg85

Thanks - I will wait to see what happens. There is J in the non stop so that would be preferable. Will keep a look out and call before I leave for the UK if nothing changes.

Kmxu

UA may call you, answering the call from 1-800-864-8331. The agent can change your flight in a minute or less. I received this call for the cancelled PVG-ORD flight last night (~8:45 pm EST).
Good luck.

DELee

That's an awesome agent.

David