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COVID19 UA-Schedule- 46% Dom/33% Intl of Oct 2019; Permanently dropping change fees

COVID19 UA-Schedule- 46% Dom/33% Intl of Oct 2019; Permanently dropping change fees

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Old Sep 22, 20, 8:01 am   -   Wikipost
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Change Fees Are Gone For Good
Originally Posted by UA Insider View Post
The only thing constant is change and at United Airlines, some of the fees associated with changes related to flying are gone for good. The carrier announced today that it is permanently getting rid of change fees on all standard Economy and Premium cabin tickets for travel within the U.S., effective immediately. And starting on January 1, 2021, any United customer can fly standby for free, regardless of fare type, on a flight departing the day of their travel, a first among U.S. carriers, while MileagePlus® Premier® members can confirm a seat on a different flight on the same day with the same departure and arrival cities as their original ticket if a seat in the same ticket fare class is available.

United is also extending its waiver for new tickets issued through December 31, 2020, to permit unlimited changes with no fee. This policy applies to all ticket types issued after March 3, 2020 and is valid for domestic and international travel.

The new change fee policy applies to all standard Economy and Premium cabin tickets for travel within the U.S. 50 states, Puerto Rico and the U.S. Virgin Islands and customers will not be limited in the number of times they adjust their flights.

Additionally, United is giving customers more flexibility to change their flights on the day of their travel so they can head home if a meeting ends earlier or enjoy a few more hours on vacation. With the ability to list for same-day standby for free, customers will now have an option to take a different flight with the same origin and destination airports as their original itinerary if space is available at departure. This enhanced option will be available to all customers for travel within the U.S. and to and from international destinations beginning on January 1, 2021. Customers who want to switch flights will be able to add themselves to the standby list through United’s award-winning mobile app, on united.com or at the airport no later than 30 minutes prior to departure for domestic flights and one hour before departure on international flights.

The carrier is also improving the travel experience for its MileagePlus members including waiving all redeposit fees on award travel for flights changed or cancelled more than 30 days before departure and allowing all MileagePlus Premier members to confirm a different flight on the day of their travel. As a way to thank MileagePlus Premier members for their loyalty, beginning January 1, 2021, all Premier members will be able to confirm a seat for free on a different flight with the same departure and arrival cities as their original ticket. This expanded option will allow MileagePlus Silver members and above to confirm a new seat in the same ticket fare class if space is available. Earlier this year, United announced that it will extend status for MileagePlus Premier and United Global Services® members through January 2022. United also reduced thresholds for Premier qualification by 50 percent for each status level, to make reaching an even higher status tier easier.

For more information on United’s new flexible travel policies, visit https://www.united.com/ual/en/us/fly...hange-fee.html.

Always crosscheck with UA's Travel Notices , Coronavirus (COVID-19) travel waivers and information, www.united.com/coronavirus as the situation is dynamic

CARES service exemptions for United
United Exemption 042520 FINAL ISSUED.pdf
United Airlines 2nd Exemption_051220_FINAL ISSUED.pdf
latest (tentative) -2020-5-5 Order to Show Cause

04 Sept United Strategically Adds Limited Capacity to October Schedule
18 Aug United Airlines Doubles Service Between San Francisco and Shanghai
12 Aug Adjusting to Customer Demand, United Adds New Nonstop Service to Florida
31 July United Airlines Plans to Resume Service on More Than 25 International Routes in September post
01 July - From UA Hub, United Airlines Adds Nearly 25,000 Flights in August , post 2888
09 June -- From UA Hub, Summer 2020 route network schedule update

RoutesOnLine reports
09 SeptUnited Airlines adds Africa, India and Hawaii routes
04 Sept United Airlines Sep/Oct 2020 Intercontinental operations as of 04SEP20
13 Aug United targets Florida sunseekers from non-hubs
03 Aug More international routes return to United’s network
01 Aug United August - October 2020 Long-Haul operation changes as of 01AUG20
29 May United NS20 Long-Haul operation changes as of 29MAY20
02 May United 2Q20 Interim Long-Haul and NS20 update as of 0215GMT 02MAY20
02 May United 2Q20 Interim and NS20 Guam / Micronesia Island Hopper update as of 0215GMT 02MAY20
20 April COVID-19: North America market update - all carriers
18 April United NS20 {Summer 2020) Long-Haul operations as of 0400GMT 18APR20

also
Originally Posted by xliioper View Post
... weekly "OAG Changes" posts on airliners.net on Sunday mornings.
Has changed to Tuesdays
OAG Changes 9/22/2020:PSP on everybody;AA Adds PHX-LAP/LTO;DL Exits ORH;UA Suspends HAV post
OAG Changes 9/15/2020:AI Adds DELEWR,Cuts DELORD;DL Adds Winter LAXRNO;EK Suspends MCO;FI/KL/UA Suspend Long Haul Routes post
OAG 9/8/2020:OH THE HUMANITY;AA+DAB-DFW/PHL;AM Cuts;DL+LAXSAL,Suspends PVG?;NK Exits IAG/PBG/GSO?;UA Suspends ITH/MHT post
OAG Changes 9/1/2020:AA Adds PHX-BIL/BIS/BNA/CVG/TUL/YYC,CLT-FSD,JFK-SJD;AS to JAC;DL Drops BZN-SEA,Reverses Carib Cuts post
OAG Changes 8/25/2020:Cuts Begin for 21;DL DROPS NUMEROUS ROUTES INTL ROUTES FOR SUMMER 2021, Adds SEA-ONT,MSP-TVC post
OAG Changes 8/18/2020:FALL FALLING;AA/AS/DL Cuts;AC Drops SNAYVR;UA Adds LGA-Florida,SAL-IAD/LAX,DENCYS,IADPQI,IAHTLH post
OAG Changes 8/11/2020:RELATIVE QUIET;9K Cuts Routes;DL AM Swaps,Drops AUS-CVG;BA/WN/NK Cuts;UA New Routes post
OAG Changes 8/4/2020:SEPTEMBER SLIDE;AA Drops LAX-YVR;AM Drops AUS;AS Adds SAN-SBA; post
OAG Changes 7/28/2020:SLOW BLEED;AA Cuts LAX-EUG/FAT/MFR/RDM/SAN/SDF,LGA-TYS,ORD-SCE;DL Drops HAV/TGU/BOS Shrinks Trend for drawdown by DL/AA/WN and UA continues post
OAG Changes for 7/21/2020:AUGUST SINKING;EK Drops EWR-DXB; DL Drops MLI-MSP; Big Cuts for DL/NK has relativity small changes for UA (and AA), much larger changes for DL , NK and B6 post
OAG Changes 7/12/2020:EVOLUTION Some backsliding on previous Aug increases post
OAG Changes 7/5/2020: Significant number of September changes, in addition to previously announced August changes post
OAG Changes 6/28/2020:CALMING SKIES (minimal changes)
OAG Changes 6/21/2020:August Under Fire;...UA Out of SMX (Some August updates)
OAG Changes for 6/14/2020:THE CALM BEFORE? (very few UA changes)
OAG Changes 6/7/2020 July 2020 (mostly North American for UA)
OAG Changes 5/31/2020 (mostly international for UA)

30 Aug



Change is here. Change fees are gone.We’re permanently getting rid of change fees for most Economy and premium cabin tickets for travel within the United States. This includes Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands. Learn more

For all other destinations, change fees are waived through December 31, 2020. See terms and conditions
We’re extending electronic certificatesTo give you more flexibility when you travel, electronic certificates are now valid for 24 months from the date they were issued. This includes all currently valid electronic certificates and all new ones issued on or after April 1, 2020.

This policy change will automatically appear, but it may not be reflected everywhere right away. We’d appreciate your patience as we work to make that happen.
Award flight redeposit fees waived

We’re waiving redeposit fees for award flights issued on or before December 31, 2020, that are canceled at least 30 days before the departure date. You can also change your award flight with no fee. Learn more about changing or canceling your award flight.
International travel advisories and waivers

For more information about international travel:

Other Resources and Statistics
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Old Jan 22, 20, 9:41 pm
  #1  
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COVID19 UA-Schedule- 46% Dom/33% Intl of Oct 2019; Permanently dropping change fees

Airports:
  • Wuhan, China (WUH)
Refunds are allowed for unflown flights, even for nonrefundable tickets. Please visit united.com/refunds to submit a refund request. Original ticket must have been purchased by: January 21, 2020.

Waiver (normal folks): https://www.united.com/ual/en/us/fly...eptionPolicies

Waiver Parameter Code (posted): 3

David
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Old Jan 22, 20, 9:59 pm
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Curious, given that UA doesn't even fly to WUH.
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Old Jan 22, 20, 10:03 pm
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Originally Posted by STS-134 View Post
Curious, given that UA doesn't even fly to WUH.
You can fly uNited ticket to WUH via either PEK(CA) or NRT(NH)
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Old Jan 22, 20, 10:04 pm
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Originally Posted by STS-134 View Post
Curious, given that UA doesn't even fly to WUH.
Perhaps UA has a number of tickets connecting (such as in PWK, HKG, NRT, ...) to WUH.


UA has done waivers which have included JFK
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Old Jan 22, 20, 10:14 pm
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Originally Posted by WineCountryUA View Post
Perhaps UA has a number of tickets connecting (such as in PWK, HKG, NRT, ...) to WUH.
Definitely possible, but China isn't a place where people necessarily fly to anywhere close to their ultimate destination. Wuhan is a sort of hub on the HSR network, and is kind of equidistant between SHA/PVG and CAN/SZX/HKG, and not that much further from PEK/PKX than it is from those first two general areas. Why'd they give a waiver for travel to WUH but not the others? And even then, only if on a single ticket?
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Old Jan 22, 20, 10:21 pm
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Originally Posted by STS-134 View Post
... Why'd they give a waiver for travel to WUH but not the others?...
Wuhan is considered ground zero for the Coronavirus

Wuhan is presently under a
quarantine

Originally Posted by STS-134 View Post
... And even then, only if on a single ticket?...
Standard protection only applies to a single ticket, as do all waivers

Last edited by WineCountryUA; Jan 22, 20 at 10:26 pm Reason: link
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Old Jan 22, 20, 10:46 pm
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Possible they'll expand waiver to other cities like CAN or HKG? Seems like a lot of people I know are dropping their plans to go anywhere within China.
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Old Jan 22, 20, 11:22 pm
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they should issue a waiver for all china airports. that would be the customer friendly thing to do.
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Old Jan 22, 20, 11:48 pm
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Originally Posted by deskover54 View Post
they should issue a waiver for all china airports. that would be the customer friendly thing to do.
UA may be compelled to expand travel waiver to more cities after next 2 weeks (incubation period, and lunar holiday travel), when situation worsens for multiple cities with more confirmed cases. Beijing & Shanghai & Hong Kong already have reported initial cases.
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Old Jan 23, 20, 1:39 am
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Originally Posted by kevflyer View Post
Possible they'll expand waiver to other cities like CAN or HKG? Seems like a lot of people I know are dropping their plans to go anywhere within China.
I am in China now. Wuhan is totally isolated now. No one can escape or enter Wuhan right now, which is unimaginable in US. Because the lunar New Year, the coronavirus spreads very quickly due to the fact that people return to their hometowns for Spring Festival. United would be wise to expand the travel waiver to other cities such as PVG, PEK and CTU.

The situation in China is very fluidly. I was thinking of returning to US earlier yesterday even though I arrived at my hometown just a day earlier.
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Old Jan 23, 20, 1:41 am
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Originally Posted by kevflyer View Post
Possible they'll expand waiver to other cities like CAN or HKG? Seems like a lot of people I know are dropping their plans to go anywhere within China.
As a single data point, I just canceled a spring break roundtrip to Singapore on China Eastern (less than 24 hours after I booked it) because each way required a 4-8-hour layover in PVG. I realize that may be overkill, but I have no idea what the health situation will look like in mid-March, and I have less faith in a Chinese carrier than an American one to provide a refund down the line if the virus spreads.

And canceling that ticket knowing the alternative routes are $1000 more was not easy.
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Old Jan 23, 20, 2:01 am
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Originally Posted by deskover54 View Post
they should issue a waiver for all china airports. that would be the customer friendly thing to do.
If it's waived for "all china airports," UA would also need to include TPE and HKG to avoid a lifetime ban from operating in mainland China.
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Old Jan 23, 20, 5:13 am
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I’m connecting through PVG enroute to HKG Today. I understand the concern, but not sure why a few hundred flus with roughly the same overall
death rate % in a country of 1.4 billion freaks everyone out.
The ‘regular’ flu hits millions and kills thousands in our own country. I understand that this is a new strain and the sensational news wants to dramatize everything but I really don’t see a risk for healthy people that are not going to the epicenter.
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Old Jan 23, 20, 5:59 am
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Originally Posted by TechMarauder View Post
I’m connecting through PVG enroute to HKG Today. I understand the concern, but not sure why a few hundred flus with roughly the same overall
death rate % in a country of 1.4 billion freaks everyone out.
The ‘regular’ flu hits millions and kills thousands in our own country. I understand that this is a new strain and the sensational news wants to dramatize everything but I really don’t see a risk for healthy people that are not going to the epicenter.
I am with you on that one. Let us be a tad patient.

The good thing is that the Chinese government can take energetic measures in a case like this and they take the situation very seriously. May not always be a good thing, but in this case it is. Nip this thing in its infancy.

There has been a handful of cases outside Wuhan, even less international. Just be energetic and proactive. Also, from my understanding, getting the virus is not a death sentence. That is different from, say, Ebola, which is a good news.

Of course, I am transferring in PVG on my way back home in 2 weeks, and frankly it is on my mind. Guess if the issue becomes worse I will give AC a call and see what they can do.
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Old Jan 23, 20, 6:32 am
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Originally Posted by TechMarauder View Post
The ‘regular’ flu hits millions and kills thousands in our own country. I understand that this is a new strain and the sensational news wants to dramatize everything but I really don’t see a risk for healthy people that are not going to the epicenter.
Coronavirus infections do not progress to the flu, they progress to pneumonia. Every year in the US pneumonia kills more than 7 times the amount of people that the flu does. Additionally, while it is not perfect, there is prophylaxis available for the seasonal influenza, but not for the coronavirus.

The other risks are the "super-spreader" properties of the coronavirus that we've witnessed during the SARS epidemic. One infected but otherwise healthy person may survive the disease, but not before infecting more than 200 other people, many of whom will die.

China suffers from extremely poor hygiene standards which allow new strains of coronavirus to be easily transmitted from animal to human and subsequently from human to human. The best advice is to avoid all unnecessary travel to the affected area, and UA did make the right decision by issuing a (rare) refund waiver.
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