Travel Waiver for Puerto Rico?, in light of the earthquake / aftershocks
#1
Original Poster
Join Date: Jul 2009
Posts: 309
Travel Waiver for Puerto Rico?, in light of the earthquake / aftershocks
My wife is getting nervous about a trip to Puerto Rico, in light of the earthquakes. We are considering changing our dates. There's a $200 change fee. I looked to see whether United has a travel change waiver for PR, in light of the earthquakes (as Delta had). Does not appear there is one. Is it worthwhile for us to "call and beg" -- explaining the earthquake-related fear -- or is that hopeless in the absence of a waiver? Thanks.
#2
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,375
My wife is getting nervous about a trip to Puerto Rico, in light of the earthquakes. We are considering changing our dates. There's a $200 change fee. I looked to see whether United has a travel change waiver for PR, in light of the earthquakes (as Delta had). Does not appear there is one. Is it worthwhile for us to "call and beg" -- explaining the earthquake-related fear -- or is that hopeless in the absence of a waiver? Thanks.
#3
Original Poster
Join Date: Jul 2009
Posts: 309
On your first point, the issue of a possible nexus between climate and earthquakes has been debated since the time Aristotle, in the 4th Century BCE, and the debate continues. So it is less clear-cut than you suggest. But I guess debating that is beyond the scope of FT; I suppose I could have referred to a "seismology waiver.". In terms of known versus hypothetical events, there have been earthquakes ("aftershocks") in Puerto Rico within the past couple of weeks -- every day -- that recently caused certain airlines to issue waivers. But in any event, UA does not have one in place. Hence, my question. The docs note might be a good idea, re anxiety... Thanks.
#4
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Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 14,925
On your first point, the issue of a possible nexus between climate and earthquakes has been debated since the time Aristotle, in the 4th Century BCE, and the debate continues. So it is less clear-cut than you suggest. But I guess debating that is beyond the scope of FT; I suppose I could have referred to a "seismology waiver.". In terms of known versus hypothetical events, there have been earthquakes ("aftershocks") in Puerto Rico within the past couple of weeks -- every day -- that recently caused certain airlines to issue waivers. But in any event, UA does not have one in place. Hence, my question. The docs note might be a good idea, re anxiety... Thanks.
Delta's waiver is probably not issued due to the potential of aftershocks, but due to the damage caused by the quake.
A doctor's note is the logical route to avoid the stress.
#5
Suspended
Join Date: Aug 2010
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Your wife, not you, should call UA and simply ask. Saying, "I am afraid" is a lot more impactful than someone else saying that a third party is concerned.
Agents hear stories every day, so best to make this clean & simple and she will either find an agent willing to do this or not. She should have the new dates in hand so that this can all be handled as part of a single transaction.
Agents hear stories every day, so best to make this clean & simple and she will either find an agent willing to do this or not. She should have the new dates in hand so that this can all be handled as part of a single transaction.
#6
Join Date: Dec 2014
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I'm a geologist. The debate between weather and earthquakes indeed continues - in the same vein as the Flat Earth Society continues today. An bigger earthquake can happen today in California, Hawaii, New Zealand, Italy, Alaska, Chile, Japan, etc, etc, etc. Is UA to provide waivers to everywhere because an earthquake might happen? Aftershocks tend to be small and unnoticeable. Aftershocks occur most frequently within the 24 hours of the main quake and diminish in frequency and intensity thereafter
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#7
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,375
I'm a geologist. The debate between weather and earthquakes indeed continues - in the same vein as the Flat Earth Society continues today. An bigger earthquake can happen today in California, Hawaii, New Zealand, Italy, Alaska, Chile, Japan, etc, etc, etc. Is UA to provide waivers to everywhere because an earthquake might happen? Aftershocks tend to be small and unnoticeable. Aftershocks occur most frequently within the 24 hours of the main quake and diminish in frequency and intensity thereafter.
Delta's waiver is probably not issued due to the potential of aftershocks, but due to the damage caused by the quake.
A doctor's note is the logical route to avoid the stress.
Delta's waiver is probably not issued due to the potential of aftershocks, but due to the damage caused by the quake.
A doctor's note is the logical route to avoid the stress.
#8
Join Date: Oct 2006
Location: Philadelphia & Palm Springs
Programs: UA-GS 3MM, AA-gold, Amtrak Select +, Bonvoy Titanium, Honors gold
Posts: 79
Saturday Jan 11, after there was a 6.0 quake, I contacted UA, said I wasnt comfortable traveling there and had an alternate destination ready agent quickly rebooked me, collected difference in fare ($41), and completed the transaction in a friendly and efficient manner. Id suggest doing the same-think anyone could relate to your wifes feelings!
#9
Join Date: Mar 2010
Posts: 76
If you are traveling to the San Juan area there is little impact to the earthquakes (other than potentially feeling slight motion) as they are not super close to the area where the earthquakes are centered. Your bigger concern if traveling to San Juan may be the impact on Old San Juan of the protests against the governor.
#10
Original Poster
Join Date: Jul 2009
Posts: 309
Saturday Jan 11, after there was a 6.0 quake, I contacted UA, said I wasnt comfortable traveling there and had an alternate destination ready agent quickly rebooked me, collected difference in fare ($41), and completed the transaction in a friendly and efficient manner. Id suggest doing the same-think anyone could relate to your wifes feelings!
So at this point my choices are (1) just accept the fact that I "wasted" $200 change fee, or (2) after the flight, email United Cares, and explain that we changed my wife's ticket because she had anxiety about flying into BQN given the earthquakes -- and we paid the fare difference plus a $200 change fee, and that while we accept that UA had the right to charge these amounts, we hoped UA might have compassion for my wife's earthquake anxiety and not impose (refund) the change fee.
Is option #2 a waste of time because it will never happen?
#11
Join Date: Oct 2006
Location: Philadelphia & Palm Springs
Programs: UA-GS 3MM, AA-gold, Amtrak Select +, Bonvoy Titanium, Honors gold
Posts: 79
As my mother always taught us “it never hurts to ask”. You didn’t cancel with UA, but in fact bought a ticket with a higher fare, increasing revenue...I’d probably meekly state you like UA and wanted to stay within their route network, & so chose a different destination. Good luck