Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

United removing contract (non-*A partner) Lounge access for Golds unless in Polaris?

Old Jan 14, 2020, 11:19 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: flyingrohit
Affected airports, select "Partner Lounges"

Many of us have premium credit cards that include Priority Pass. Here is a list of airports which have PP lounges that are not the same as UA contract lounges. For many it's not clear based on the UA website whether the PP lounge is the same as the UA contract lounge.

CPT (but have another option)
CTU? (have other options, not clear if the same lounge)
DUB (other lounges, but not after us pre-clearance)
BOM (GVK Lounge East Wing for Polaris Business Class only, Loyalty Lounge for Priority Pass cardholders)
NAP (have other lounges, not clear if the same lounge)
KIX (have other lounges including the TG lounge)
PPT (have other lounges, not clear if the same lounge)
OPO (have other lounges, not clear if the same lounge)
UIO (have other lounges, not clear if the same lounge)
FCO (Have other lounges)
SNN (have other lounges)

not
KEF


Print Wikipost

United removing contract (non-*A partner) Lounge access for Golds unless in Polaris?

Old Jan 15, 2020, 8:09 pm
  #106  
Ted
 
Join Date: Oct 1999
Location: EWR / PHL
Programs: UA 1P MM, HH G, Marriott G
Posts: 802
This is noting other than the "over-entitled elites" situation again. UA won't be getting you into a lounge any more for your inbound. Less service.
Ted is offline  
Old Jan 15, 2020, 8:19 pm
  #107  
Suspended
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Given the voting structure in Star Alliance, I suspect that it won’t be too long until Star Alliance sets up a third elite level across the Alliance, with the current * Gold status level benefits being further devalued — all while the new, higher Alliance elite tier becomes sort of like what * Gold used to be. One way I would expect this to play out is with the lounge access provision being cut back for the status level that is *G today, perhaps beginning with elimination of the free guest.

The lounges which I use in Europe and Asia and North America tend to be at their most crowded when I see most people entering the lounge alone. So I don’t expect guest elimination to do me any good when I’m in the lounges. But these changes too won’t be done because of “overcrowding”; these changes will be done because of airline initiatives to cut airline costs and to more comprehensively milk airline customers.
Xyzzy likes this.

Last edited by GUWonder; Jan 15, 2020 at 8:24 pm
GUWonder is offline  
Old Jan 15, 2020, 8:34 pm
  #108  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,882
Originally Posted by GUWonder
Given the voting structure in Star Alliance, I suspect that it won’t be too long until Star Alliance sets up a third elite level across the Alliance, with the current * Gold status level benefits being further devalued — all while the new, higher Alliance elite tier becomes sort of like what * Gold used to be. One way I would expect this to play out is with the lounge access provision being cut back for the status level that is *G today, perhaps beginning with elimination of the free guest.

The lounges which I use in Europe and Asia and North America tend to be at their most crowded when I see most people entering the lounge alone. So I don’t expect guest elimination to do me any good when I’m in the lounges. But these changes too won’t be done because of “overcrowding”; these changes will be done because of airline initiatives to cut airline costs and to more comprehensively milk airline customers.
They've been talking about this for years right? I'm actually happy with status quo.
lsquare is offline  
Old Jan 15, 2020, 8:48 pm
  #109  
 
Join Date: Jan 2014
Location: SFO
Programs: OZ Diamond/*G, IHG Diamond Amb, Hilton Gold
Posts: 2,239
Originally Posted by lsquare
They've been talking about this for years right? I'm actually happy with status quo.
I thought they called it off.
AlwaysFlyStar likes this.
1353513636 is offline  
Old Jan 15, 2020, 9:52 pm
  #110  
Suspended
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by 1353513636
I thought they called it off.
When it comes to some things that are considered and pushed to the side to get buried by some involved in an organization, the possibility of rebirth, resurrection or redeployment of a previously sidelined program change consideration is not beyond the realm of reality. Given how the constituent members of the alliance and industry are on cost-cutting drives, I am expecting it to be wishful thinking to think that the alliance as a whole won’t be gearing up to help its constituent member airlines with cost-cutting drives and do so by playing a shell game of sorts with status tiers/benefits.

I don’t know what Star Alliance is planning on this currently, but I would be very surprised if we don’t end up with a third elite status level for the alliance.
GUWonder is offline  
Old Jan 15, 2020, 10:44 pm
  #111  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,882
Originally Posted by 1353513636
I thought they called it off.
Yep. I'm hoping it's dead for good.
GUWonder and AlwaysFlyStar like this.
lsquare is offline  
Old Jan 16, 2020, 4:56 am
  #112  
mr8
 
Join Date: Jul 2016
Programs: UA1K | *A Gold
Posts: 767
What an awesome way to reward their most valuable flyers who are now spending even more PQPs!

I'm sure all the MMs will love this new change as well!

And let's not forget the UA Club members who will be happy to see their increased fees going to good use!
I'm sure all the ex-UA*G's will be running to sign up for the Chase Club card!

/s
mr8 is offline  
Old Jan 16, 2020, 5:48 am
  #113  
Original Poster
 
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 962
Originally Posted by mr8
What an awesome way to reward their most valuable flyers who are now spending even more PQPs!

I'm sure all the MMs will love this new change as well!

And let's not forget the UA Club members who will be happy to see their increased fees going to good use!
I'm sure all the ex-UA*G's will be running to sign up for the Chase Club card!

/s
You bring up a valid point. Now Why spend some $6000 a year with UA when you can get almost all the same perks that come with gold for $450 a year. If I didn't have to fly $6K+ worth of UA a year that would be a great go-to.

I will say for people who are Platinum or higher there are some other special things that come with the status that the club card can't replace, but for someone like me who's just going to be riding a "lowly" gold status every year (for now), the club card is basically a discount gold status for 1/10th the price.
flyingrohit is offline  
Old Jan 16, 2020, 6:02 am
  #114  
 
Join Date: Jul 2019
Posts: 457
I'm renewing my Star Alliance GOLD card for 600Euro per year
GUWonder likes this.
Garimi is offline  
Old Jan 16, 2020, 7:40 am
  #115  
 
Join Date: May 2001
Posts: 4,771
Originally Posted by lsquare
....... If the courts can't force UA to keep its promises, .........
And can you guess why this is? That's right, no promises are being broken.
worldtrav is offline  
Old Jan 16, 2020, 8:13 am
  #116  
Suspended
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by worldtrav
And can you guess why this is? That's right, no promises are being broken.
No, and no guess needed: the institutional forums for potentially trying to hold UA accountable (for UA’s representations to UA customers) are institutional forums that are stacked in UA’s favor. Whether that is the US federal courts, Congress, US DOT, traditional broadcast and print media or online media like FT, it’s a playing field stacked in UA’s favor.

Just because a court allows an airline to be free from court-ordered “paying up” to customers (for customer claims about the airline lying and breaking promises to its customers) doesn’t mean the airline hasn’t been lying and breaking promises to its customers. It just means the airline is the beneficiary of systems biased in the airline’s favor even when the airline is lying and breaking promises.

Originally Posted by Garimi
I'm renewing my Star Alliance GOLD card for 600Euro per year
For some travelers, that may be all that *G is worth, if even that.

Lounge benefit restrictions getting worse for me wouldn’t incentivize me to give the airline or Alliance airlines more money. It would incentivize me to be more of a transactional free agent and consider more alternatives to the airline than would otherwise be the case.

As the value of *G benefits approach something than can be purchased increasingly a la carte (or aux cartes) and as the value of miles earned from flying economy class even as a*G approaches the cost of being given a cheap plastic *G card, the purpose of the FFP and Alliance for *G-level travelers goes the way of the League of Nations.

Last edited by GUWonder; Jan 16, 2020 at 8:35 am
GUWonder is offline  
Old Jan 16, 2020, 4:18 pm
  #117  
FlyerTalk Evangelist
 
Join Date: Oct 2014
Posts: 10,904
Originally Posted by GUWonder
Given the voting structure in Star Alliance, I suspect that it won’t be too long until Star Alliance sets up a third elite level across the Alliance, with the current * Gold status level benefits being further devalued — all while the new, higher Alliance elite tier becomes sort of like what * Gold used to be. One way I would expect this to play out is with the lounge access provision being cut back for the status level that is *G today, perhaps beginning with elimination of the free guest.

The lounges which I use in Europe and Asia and North America tend to be at their most crowded when I see most people entering the lounge alone. So I don’t expect guest elimination to do me any good when I’m in the lounges. But these changes too won’t be done because of “overcrowding”; these changes will be done because of airline initiatives to cut airline costs and to more comprehensively milk airline customers.
If they did this, wouldn't you expect them to follow the OW model? I would think that *G would continue to get access to business class lounges, but the higher tier would get access to first class lounges.
VegasGambler is offline  
Old Jan 16, 2020, 4:25 pm
  #118  
 
Join Date: Dec 2005
Location: Japan
Posts: 5,577
Partner Lounge access as of 1/1/2020

It's early morning here in Japan and I am just reading a post on "dansdeals" ( I am not posting a link, don't know if that's allowed ) about United devalues Partner Lounge Access for *A Gold and Club Members. Hopefully I missunderstand and need more coffeine or theine as it may be, to grasp this. Couldn't find anyone else posting about this. Looks like you can only access partner lounges if you are flying Polaris. I am not following UA that much any more since it has been "kirbysized". But I am still 1K, MM and ( through my PresPlus card ) Club member. Is that correct or am I overreacting? If correct it would mean that *A Gold is worthless. Hope I am wrong.

Well there you go.....I am late to the party as always.

Last edited by Exleftseat; Jan 16, 2020 at 4:43 pm
Exleftseat is offline  
Old Jan 16, 2020, 4:28 pm
  #119  
FlyerTalk Evangelist
 
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
True and ready a thread about it.
aacharya is offline  
Old Jan 16, 2020, 4:32 pm
  #120  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,761
Originally Posted by Exleftseat
...Looks like you can only access partner lounges if you are flying Polaris. ...
The phrase "partner" can be confusing, this is not referring to *A lounges (where per *A rules *G have access) but rather contract lounges. Many allowed UA *G access before, some did not -- a few still do. But this is a reduction in the contract lounges access for UA *Gs. Following in the shoes of other carriers.
WineCountryUA is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.