United App not yet displaying any 2020 earnings summary (Now available)
#1
Original Poster
Join Date: Oct 2011
Location: DEN/OGG
Programs: UA GS
Posts: 1,482
United App not yet displaying any 2020 earnings summary (Now available)
At least for me the App has not displayed any 2020 earnings summary. Flights do show up in the activity tab.
does anyone else has that problem?
does anyone else has that problem?
Last edited by WineCountryUA; Jan 9, 2020 at 2:24 pm Reason: Please create thread titles that are specific and descriptive
#4
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,757
Showing on the Android version
#5
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Based on past experience, the App need to have an updated version in order to display the new stuffs.
So far, it is not yet available.
So far, it is not yet available.
#10
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 14,991
It's pretty likely the phone agent just made this up. Phone agent have a minimal knowledge of the MP program and UA app. My totals show, so she's wrong. If some people aren't seeing their totals, it's for some other reason than some blanket explanation like "2020 totals would not display in the app until 2/1/2020". Agents are trained primarily in dealing with reservations.
#12
Join Date: Aug 2005
Location: NYC, FLL
Programs: UA PP 1MM, Marriott Bonvoy LTTE, BA Gold
Posts: 6,299
Check today. Yesterday, iOS, it was showing my 2019 Year End summary, as it had been for days - and no running totals for 2020.
Today it's showing the correct PQF / PQP totals, flight segment count on UA, etc.
Today it's showing the correct PQF / PQP totals, flight segment count on UA, etc.
#14
Join Date: Aug 2001
Location: SFO/SJC
Programs: UA 1K & 2MM, Bonvoy Titanium & LTP, HH Gold, Accor Silver, Hertz PC, Avis PC
Posts: 2,349
I don't have auto-update on, and mine on iOS had a message saying please update in order to see this info. Updated, and it's all there.