United App not yet displaying any 2020 earnings summary (Now available)

Reply Subscribe

Thread Tools

Search this Thread

Jan 9, 20, 2:11 pm

Plane-is-home

Original Poster

Join Date: Oct 2011

Location: DEN

Programs: UA GS

Posts: 1,379

United App not yet displaying any 2020 earnings summary (Now available)

At least for me the App has not displayed any 2020 earnings summary. Flights do show up in the activity tab.
does anyone else has that problem?

Last edited by WineCountryUA; Jan 9, 20 at 3:24 pm Reason: Please create thread titles that are specific and descriptive

Jan 9, 20, 3:19 pm

mduell

FlyerTalk Evangelist

Join Date: May 2007

Location: Houston

Programs: UA Gold, Marriott Gold

Posts: 11,322

Same here.

Also MilePlay disappeared, including active campaigns.

Jan 9, 20, 3:25 pm

IAH-OIL-TRASH

FlyerTalk Evangelist

Join Date: Sep 2003

Posts: 10,635

Mine show up (2020 Air New Zealand flights and Chase spend) - nothing missing.

Jan 9, 20, 3:27 pm

WineCountryUA

Moderator: United Airlines; FlyerTalk Evangelist

Join Date: Jun 2007

Location: SFO

Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Gold

Posts: 52,667

Quote:

Originally Posted by Plane-is-home

At least for me the App has not displayed any 2020 earnings summary. ...

No showing on the Android version (but is displayed online -- but all zeros as no taken flights yet)

Quote:

Originally Posted by mduell

...
Also MilePlay disappeared, including active campaigns.

Showing on the Android version

Jan 9, 20, 3:27 pm

garykung

FlyerTalk Evangelist

Join Date: Aug 2009

Location: ZOA, SFO, HKG

Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓

Posts: 12,627

Based on past experience, the App need to have an updated version in order to display the new stuffs.

So far, it is not yet available.

Jan 9, 20, 10:31 pm

1BI

Join Date: Mar 2019

Posts: 8

A phone agent told me that 2020 totals would not display in the app until 2/1/2020.

Jan 10, 20, 3:18 am

bballdad175

Join Date: Nov 2011

Location: West

Programs: None

Posts: 143

I’ve only been on one flight (international) so far, and my totals appeared very quickly.

Jan 10, 20, 4:40 am

iwc

Join Date: Jan 2005

Posts: 488

My app is showing 2020 totals (apple), online has message that premier qualification will not be available until pm on 1/10

Jan 10, 20, 12:12 pm

sparksfly

Join Date: Jan 2020

Location: ORD

Programs: United, Hilton, Marriott

Posts: 9

Premier status qualification started showing up today but the MilePlay is not updated for a flight I took a week ago.

Jan 10, 20, 12:25 pm

#10

IAH-OIL-TRASH

FlyerTalk Evangelist

Join Date: Sep 2003

Posts: 10,635

Quote:

Originally Posted by 1BI

A phone agent told me that 2020 totals would not display in the app until 2/1/2020.

It's pretty likely the phone agent just made this up. Phone agent have a minimal knowledge of the MP program and UA app. My totals show, so she's wrong. If some people aren't seeing their totals, it's for some other reason than some blanket explanation like "2020 totals would not display in the app until 2/1/2020". Agents are trained primarily in dealing with reservations.

Jan 10, 20, 12:39 pm

#11

RockinRon

Join Date: Jul 2010

Location: CMH

Programs: UA 1K, 1MM, HH Diamond, Marriott Gold

Posts: 734

My 6 segments and PQPs are showing properly on my Android. Maybe uninstall and re-install the United app?

Jan 10, 20, 2:30 pm

#12

seanp7

Join Date: Aug 2005

Location: NYC, FLL

Programs: UA 1K MM, Marriott Bonvoy LTE, BA Bronze

Posts: 4,817

Check today. Yesterday, iOS, it was showing my 2019 Year End summary, as it had been for days - and no running totals for 2020.

Today it's showing the correct PQF / PQP totals, flight segment count on UA, etc.

Plane-is-home likes this.

Jan 11, 20, 10:36 am

#13

ekwang

Join Date: Jan 2007

Location: PDX

Programs: HHonors Diamond, United 1K

Posts: 689

On the iOS United app, my YTD progression is showing up too. So far to go to re-qualify for 1k but I will get it done, no matter how daunting that task may seem.