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United App not yet displaying any 2020 earnings summary (Now available)

United App not yet displaying any 2020 earnings summary (Now available)

Old Jan 9, 20, 2:11 pm
  #1  
Original Poster
 
Join Date: Oct 2011
Location: DEN
Programs: UA GS
Posts: 1,379
United App not yet displaying any 2020 earnings summary (Now available)

At least for me the App has not displayed any 2020 earnings summary. Flights do show up in the activity tab.
does anyone else has that problem?

Last edited by WineCountryUA; Jan 9, 20 at 3:24 pm Reason: Please create thread titles that are specific and descriptive
Plane-is-home is offline  
Old Jan 9, 20, 3:19 pm
  #2  
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Join Date: May 2007
Location: Houston
Programs: UA Gold, Marriott Gold
Posts: 11,322
Same here.

Also MilePlay disappeared, including active campaigns.
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Old Jan 9, 20, 3:25 pm
  #3  
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Join Date: Sep 2003
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Mine show up (2020 Air New Zealand flights and Chase spend) - nothing missing.
IAH-OIL-TRASH is offline  
Old Jan 9, 20, 3:27 pm
  #4  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Gold
Posts: 52,667
Originally Posted by Plane-is-home View Post
At least for me the App has not displayed any 2020 earnings summary. ...
No showing on the Android version (but is displayed online -- but all zeros as no taken flights yet)

Originally Posted by mduell View Post
...
Also MilePlay disappeared, including active campaigns.
Showing on the Android version
WineCountryUA is offline  
Old Jan 9, 20, 3:27 pm
  #5  
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Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 12,627
Based on past experience, the App need to have an updated version in order to display the new stuffs.

So far, it is not yet available.
garykung is online now  
Old Jan 9, 20, 10:31 pm
  #6  
1BI
 
Join Date: Mar 2019
Posts: 8
A phone agent told me that 2020 totals would not display in the app until 2/1/2020.
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Old Jan 10, 20, 3:18 am
  #7  
 
Join Date: Nov 2011
Location: West
Programs: None
Posts: 143
Iíve only been on one flight (international) so far, and my totals appeared very quickly.
bballdad175 is offline  
Old Jan 10, 20, 4:40 am
  #8  
iwc
 
Join Date: Jan 2005
Posts: 488
My app is showing 2020 totals (apple), online has message that premier qualification will not be available until pm on 1/10
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Old Jan 10, 20, 12:12 pm
  #9  
 
Join Date: Jan 2020
Location: ORD
Programs: United, Hilton, Marriott
Posts: 9
Premier status qualification started showing up today but the MilePlay is not updated for a flight I took a week ago.
sparksfly is offline  
Old Jan 10, 20, 12:25 pm
  #10  
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Originally Posted by 1BI View Post
A phone agent told me that 2020 totals would not display in the app until 2/1/2020.
It's pretty likely the phone agent just made this up. Phone agent have a minimal knowledge of the MP program and UA app. My totals show, so she's wrong. If some people aren't seeing their totals, it's for some other reason than some blanket explanation like "2020 totals would not display in the app until 2/1/2020". Agents are trained primarily in dealing with reservations.
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Old Jan 10, 20, 12:39 pm
  #11  
 
Join Date: Jul 2010
Location: CMH
Programs: UA 1K, 1MM, HH Diamond, Marriott Gold
Posts: 734
My 6 segments and PQPs are showing properly on my Android. Maybe uninstall and re-install the United app?
RockinRon is offline  
Old Jan 10, 20, 2:30 pm
  #12  
 
Join Date: Aug 2005
Location: NYC, FLL
Programs: UA 1K MM, Marriott Bonvoy LTE, BA Bronze
Posts: 4,817
Check today. Yesterday, iOS, it was showing my 2019 Year End summary, as it had been for days - and no running totals for 2020.

Today it's showing the correct PQF / PQP totals, flight segment count on UA, etc.
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seanp7 is offline  
Old Jan 11, 20, 10:36 am
  #13  
 
Join Date: Jan 2007
Location: PDX
Programs: HHonors Diamond, United 1K
Posts: 689
On the iOS United app, my YTD progression is showing up too. So far to go to re-qualify for 1k but I will get it done, no matter how daunting that task may seem.
ekwang is offline  
Old Jan 11, 20, 2:58 pm
  #14  
 
Join Date: Aug 2001
Location: SFO/SJC
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Posts: 1,750
I don't have auto-update on, and mine on iOS had a message saying please update in order to see this info. Updated, and it's all there.
cricketer is offline  
Old Jan 12, 20, 7:28 am
  #15  
 
Join Date: Jan 2007
Location: PDX
Programs: HHonors Diamond, United 1K
Posts: 689
My Android version , updated 12/13/19, shows 2020 YTD in the old program metrics. Weird.
ekwang is offline  

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