exerda

Didn't see a separate thread (apologies if I missed it), but UA sent me a survey about the 2020 1K kit ... and a lot of the questions seemed geared toward eliminating the kits altogether in the near future in favor of digital cards.

Why UA would nickel and dime people spending $18k+ on their airfare (yes, I'm ignoring the fact that people can obtain 1K for less via partner earnings) to save on the costs of a kit, or on the card in the kit, is IMHO silly, but I've worked enough with corporate penny pinchers to know that they do look to save on the silliest things (for example, our business area recently made us jump through hoops to justify paying for parking for our employees, a cost which was a fraction of a fraction of a percent of the EBIT on the contract... but they wanted to cut it anyway despite the fact it would have cost far more to replace even 1 person who quit over it).

The survey asked what I liked most and least about the kit, how long I spent reviewing the materials in it, whether or not I did anything with it, and then a lot of questions about how I use a membership card and when or where I have ever used the physical card. I did make sure to put in the "Other" section comments about being disappointed that my MM companion did not receive a card as it seemed cheap...

manstein58

yup. No companion card but, then again, almost everything about UA seems third rate and cheap these days

toddt

Ironically I never got a kit with the blue handle wrap but a funky looking globe thing arrived today from UAL. Amused the wife and son to no end. Looks like this https://www.movaglobes.com/earth-clouds/

AirbusFan2B

Such a throwback in an era when Amazon is capable of delivering orders in 1 hour.

expressboy

Has anyone not got their kit yet?

Halo117

yup...told was shipped 1/6... called 2/7 was told to wait 6 weeks so was told to call back then...called 2/21 for new kit....not here yet.

carzaddict

I too saw that my package has been shipped, but nothing has come yet. The website doesnt even tell me that its been shipped anymore.

whats the number I should call? Halo117

Halo117

call the mileageplus service center 1800-421-4655

carzaddict

just called, turns out they mailed mine out and was delivered back in Dec, but to my old address that i havent lived at in over a year. they're sending me a new one.

Halo117

Never received my 1k kit and was reordered in late February only to be told in March all kit orders suspended on February 25th. Just wanted the blue handle and drink chits...any suggestions? Paint yellow handle blue....draw globe on southwest drink chits???? Doubt we see a kit in 2021 but I was entitled to one in 2020.

Marno

I just missed requalifying for 1K this year but my husband made it across the line. He hasn’t received a 1K kit, I haven’t received Plat. We moved from Manila to London in January so it’s possible they were sent to Manila (although in past years we usually received ours sometime in the summer, most likely a function of the stupendously incompetent PHLPost).

Anyhow, in reading through this thread I noticed that some of you have referenced checking the status of your kit shipment online. I’ve just been all over the site and can’t find anything. Where can you do this? I’m not going to bother calling over something so trivial right now (plus it sounds like shipment is suspended at the moment) but I am curious as to whether anything was ever sent. If there’s a way to check online that would be great.

WineCountryUA

It was on the first "page" of https://mystatus.united.com/ but it is long gone (at the end of February?). Next to where it now mentions the "digital membership card".

KevinPK1

I got my GS Kit finally in March. They had to send 3 times since the first 2 "got lost" via USPS. I finally had GS request Fedex shipment for 3rd one and got it. Then I crossed 3MM after receiving it and MyStatus showed again "GS Materials are being processed..." Assumed due to crossing 3MM. Then this past week, the message changed to "we are no longer shipping GS kits given the current situation..." Totally understandable.

LondonElite

I wonder what, if any, kits there will be next year (maybe just stickers as CO or UA did some years back.)

bluedemon211

In the documentation for the wireless charger, it tells you to go to the "my status" link for an adapter for older phones. All I could find was a list of current phones that work with the adapter. Does anyone know if there is an adapter for older phones (e.g Motorola)? Thanks.