Dec 14, 2019, 11:09 am
Last edit by: WineCountryUA
related thread: Upgrade list showing before T-24? -- new display?? buggy??
Upgrade waitlist / display / clearing issues since PlusPoints changeover
May 17, 2022, 7:36 am
#467
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,943
May 17, 2022, 7:39 am
#468
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,451
Aug 17, 2022, 8:12 am
#469
Join Date: Feb 2008
Location: Chicago, IL
Programs: Marriott Ambassador, UA Mileage Plus 1K, AA Executive Plat, Marriott Ambassador Elite
Posts: 2,342
so, virgin PP user here and am on the waitlist, do PP clearances happen only day of departure or do some clear in advance of departure day?
Aug 17, 2022, 8:59 am
#470
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,362
Aug 17, 2022, 9:14 am
#471
Join Date: Feb 2008
Location: Chicago, IL
Programs: Marriott Ambassador, UA Mileage Plus 1K, AA Executive Plat, Marriott Ambassador Elite
Posts: 2,342
Aug 17, 2022, 9:43 am
#472
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,362
Sep 7, 2022, 10:20 am
#473
Join Date: Oct 2018
Programs: United 1k, HH Diamond, Bonvoy Ambassador and LT-Gold
Posts: 1,636
Upgraded despite booked>capacity?
I just got notified (and a seat confirmed) of a CPU (no PP used) upgraded on my SFO-LAS flight tonight
on the app it says:
Capacity: 20; Booked: 18; Checked-in: 15
on the website status:
Total Seats: 20; Booked: 24; Checked-in: 15
...implying that they not only have overbooked F by 4 seats, but now giving away more?
....or does the extra booking UA's way of including those who requested CPU/PP upgrades?
.... it is only a 1:38 flight
on the app it says:
Capacity: 20; Booked: 18; Checked-in: 15
on the website status:
Total Seats: 20; Booked: 24; Checked-in: 15
...implying that they not only have overbooked F by 4 seats, but now giving away more?
....or does the extra booking UA's way of including those who requested CPU/PP upgrades?
.... it is only a 1:38 flight
Sep 7, 2022, 10:24 am
#474
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,362
I just got notified (and a seat confirmed) of a CPU (no PP used) upgraded on my SFO-LAS flight tonight
on the app it says:
Capacity: 20; Booked: 18; Checked-in: 15
on the website status:
Total Seats: 20; Booked: 24; Checked-in: 15
...implying that they not only have overbooked F by 4 seats, but now giving away more?
....or does the extra booking UA's way of including those who requested CPU/PP upgrades?
.... it is only a 1:38 flight
on the app it says:
Capacity: 20; Booked: 18; Checked-in: 15
on the website status:
Total Seats: 20; Booked: 24; Checked-in: 15
...implying that they not only have overbooked F by 4 seats, but now giving away more?
....or does the extra booking UA's way of including those who requested CPU/PP upgrades?
.... it is only a 1:38 flight
Sep 7, 2022, 11:06 am
#476
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,337
Website is broken, period. You did not receive a CPU into an overbooked cabin - 100% sure.
Enjoy your first class seat for the short flight.
-RM
Enjoy your first class seat for the short flight.
-RM
Sep 7, 2022, 11:49 am
#477
Join Date: Oct 2018
Programs: United 1k, HH Diamond, Bonvoy Ambassador and LT-Gold
Posts: 1,636
probably the same buggy coding in the website that says I can check 9 free bags?
yes - will be interesting to see if there is a downgrade if true....... will screenshot by boarding pass
yes - will be interesting to see if there is a downgrade if true....... will screenshot by boarding pass
Sep 13, 2022, 7:17 pm
#478
Join Date: Feb 2003
Location: NY Metro
Programs: SPG Titanium, United Premier 1K
Posts: 1,600
Not sure if anyone knows the definitive answer to this but I have a reservation with me and a companion (I am 1k and the companion has no status). We both got upgraded to Polaris using PlusPoints a week in advance of the flight (I assume my 1K status had something to do with this)... however now I need to change MY flight but my companion is taking the original flight. The PNR will get split once I make my change but my question is whether my companion will lose their confirmed PP upgrade because of this OR can they have any issues at check-in, etc.?
Sep 13, 2022, 8:40 pm
#479
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,337
Not sure if anyone knows the definitive answer to this but I have a reservation with me and a companion (I am 1k and the companion has no status). We both got upgraded to Polaris using PlusPoints a week in advance of the flight (I assume my 1K status had something to do with this)... however now I need to change MY flight but my companion is taking the original flight. The PNR will get split once I make my change but my question is whether my companion will lose their confirmed PP upgrade because of this OR can they have any issues at check-in, etc.?
-RM
Sep 13, 2022, 8:55 pm
#480
Join Date: Feb 2003
Location: NY Metro
Programs: SPG Titanium, United Premier 1K
Posts: 1,600
No, your companion should not lose their upgrade at all. When you call the 1K line (assuming you do this via phone), make sure they preserve your companions upgrade. Ask them to split off the PNR so you can change yours and then ensure that the upgrade remains. Do not let them touch the PNR before confirming the upgrade will persist, which it should because it's already confirmed and with valid PlusPoints which are already debited.
-RM
-RM