Dec 14, 2019, 11:07 am
Last edit by: WineCountryUA
Upgrade list showing before T-24? -- new display?? buggy??
Dec 14, 2019, 9:03 am
#106
Join Date: Aug 2018
Location: STL
Programs: UA Plat
Posts: 72
Had 4 flights this week. From my experience, those on the list, upgraded in the sweep, showed as upgraded on the list with seat assignment, gate upgrades did not show on the app or gate list on the TV.
My last flight of the day yesterday saw 2 people upgrade in the sweep with 2 seats left open in the cabin. I was number 1 on the list. Was upgraded by the gate approx 20 min before boarding. At that time, my name and #2 no longer appeared on the app upgrade list OR the list at the gate. Checked app after boarding closed and only upgraded passengers on the list were those upgraded between 24 and 3 hours before flight. My name and #2 were missing.
On a different flight, had quite a few people invited to F from y. Gate agent came on board with new boarding passes and got everyone moved. None of the 4 people that moved forward were on the app list after door closed.
My last flight of the day yesterday saw 2 people upgrade in the sweep with 2 seats left open in the cabin. I was number 1 on the list. Was upgraded by the gate approx 20 min before boarding. At that time, my name and #2 no longer appeared on the app upgrade list OR the list at the gate. Checked app after boarding closed and only upgraded passengers on the list were those upgraded between 24 and 3 hours before flight. My name and #2 were missing.
On a different flight, had quite a few people invited to F from y. Gate agent came on board with new boarding passes and got everyone moved. None of the 4 people that moved forward were on the app list after door closed.
Dec 15, 2019, 3:14 pm
#108
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,944
All mom-pop Premier members appear on the upgrade standby list long before T-36 h.
Dec 15, 2019, 3:19 pm
#109
Join Date: Jun 2014
Programs: UA MM
Posts: 4,107
Flight status now shows all Premier members with a reservation even if they haven’t checked in yet.
Dec 16, 2019, 11:10 am
#110
Join Date: Dec 2002
Location: SFO
Posts: 3,941
Looking at UA1 for Wednesday (T-60!!!) says "list includes all upgrade eligible customers", with 35 people on it. I'm assuming this is everybody who has requested an upgrade?
Dec 16, 2019, 11:12 am
#111
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,370
Dec 16, 2019, 11:27 am
#112
Join Date: Dec 2002
Location: SFO
Posts: 3,941
Dec 16, 2019, 12:50 pm
#113
Join Date: May 2016
Location: SLC
Programs: United Gold, Hilton Silver, Hertz President's Circle
Posts: 768
It may still have some bugs, but I think they're moving in the right direction. I like being able to see the list before check-in. I do occasionally get upgrades, but this feature will enable me to better know if it might be a good idea to purchase an upgrade if I really want that seat.
By using the date trick on my phone, I just checked a flight in March where my wife and I are waitlisted for I (domestic portion of an international I-class trip), and sure enough we show up as #1 and #2 , with no one else on the list. Kind of a cool trick!
By using the date trick on my phone, I just checked a flight in March where my wife and I are waitlisted for I (domestic portion of an international I-class trip), and sure enough we show up as #1 and #2 , with no one else on the list. Kind of a cool trick!
Dec 16, 2019, 1:54 pm
#114
Join Date: Jun 2004
Location: Washington, DC
Programs: UA Gold 1MM, AA EXP, HH Diamond, MR Gold, Avis PC, Hertz PC
Posts: 1,252
It may still have some bugs, but I think they're moving in the right direction. I like being able to see the list before check-in. I do occasionally get upgrades, but this feature will enable me to better know if it might be a good idea to purchase an upgrade if I really want that seat.
By using the date trick on my phone, I just checked a flight in March where my wife and I are waitlisted for I (domestic portion of an international I-class trip), and sure enough we show up as #1 and #2 , with no one else on the list. Kind of a cool trick!
By using the date trick on my phone, I just checked a flight in March where my wife and I are waitlisted for I (domestic portion of an international I-class trip), and sure enough we show up as #1 and #2 , with no one else on the list. Kind of a cool trick!
Dec 16, 2019, 2:36 pm
#115
Join Date: May 2016
Location: SLC
Programs: United Gold, Hilton Silver, Hertz President's Circle
Posts: 768
Sure. I could be bypassed by a lot of people who haven't yet booked their flights. It's nice to know, however, that no one else with status has booked yet. And as I said before, this is a route that often does open up "I" inventory late in the game. I actually don't know if we show up on the upgrade list because of the waitlist or because of the Silver status.
Dec 16, 2019, 6:22 pm
#116
Join Date: Dec 2002
Location: SFO
Posts: 3,941
Sure. I could be bypassed by a lot of people who haven't yet booked their flights. It's nice to know, however, that no one else with status has booked yet. And as I said before, this is a route that often does open up "I" inventory late in the game. I actually don't know if we show up on the upgrade list because of the waitlist or because of the Silver status.
Dec 17, 2019, 8:00 am
#117
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,879
It may still have some bugs, but I think they're moving in the right direction. I like being able to see the list before check-in. I do occasionally get upgrades, but this feature will enable me to better know if it might be a good idea to purchase an upgrade if I really want that seat.
By using the date trick on my phone, I just checked a flight in March where my wife and I are waitlisted for I (domestic portion of an international I-class trip), and sure enough we show up as #1 and #2 , with no one else on the list. Kind of a cool trick!
By using the date trick on my phone, I just checked a flight in March where my wife and I are waitlisted for I (domestic portion of an international I-class trip), and sure enough we show up as #1 and #2 , with no one else on the list. Kind of a cool trick!
IMO, Anything UA does regarding the upgrade list will be to THEIR benefit, not ours.
Dec 17, 2019, 8:49 am
#118
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,424
And as numerous reports confirm, the "list" UA is currently publishing is wildly inaccurate.
Dec 17, 2019, 10:17 am
#119
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,370
Yep, complete with passengers coming to FT to crow about how they "beat the system" by paying for the "cheap" upgrade that they weren't going to get for free. Which, in many cases -- especially domestically, and with the p.s. routes more-or-less excluded -- is basically the same as the difference between buying Y and F in the first place.
Dec 17, 2019, 10:35 am
#120
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,424
Yep, complete with passengers coming to FT to crow about how they "beat the system" by paying for the "cheap" upgrade that they weren't going to get for free. Which, in many cases -- especially domestically, and with the p.s. routes more-or-less excluded -- is basically the same as the difference between buying Y and F in the first place.