GS can apply PlusPoints to awards through app

Old Dec 4, 19, 4:54 am
  #1  
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GS can apply PlusPoints to awards through app

Not sure if this should go in the GS benefits thread, or in the PlusPoints thread.

Previously GS had to call up and have an agent manually apply a GPU to an award flight. This took up to 30 mins at times and was cumbersome.

I just tried to apply some PlusPoints to an award ticket in the app, and it let me do it (40 points per person for TATL flight, to upgrade from XN to whatever becomes available). This is a pretty big improvement over an already nice benefit.
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Old Dec 4, 19, 5:06 am
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Originally Posted by Aloomatar View Post
Not sure if this should go in the GS benefits thread, or in the PlusPoints thread.

Previously GS had to call up and have an agent manually apply a GPU to an award flight. This took up to 30 mins at times and was cumbersome.

I just tried to apply some PlusPoints to an award ticket in the app, and it let me do it (40 points per person for TATL flight, to upgrade from XN to whatever becomes available). This is a pretty big improvement over an already nice benefit.
This is Huge for me, thanks!
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Old Dec 4, 19, 5:10 am
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Just being able to see them in the app and the history of usage and pending is a HUGE upgrade
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Old Dec 4, 19, 5:15 am
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Can't everyone do this?
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Old Dec 4, 19, 5:20 am
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Originally Posted by LondonElite View Post
Can't everyone do this?
only GS can upgrade an award flight I believe (maybe some CC holders?)
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Old Dec 4, 19, 5:24 am
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Originally Posted by jp12687 View Post
only GS can upgrade an award flight I believe (maybe some CC holders?)
Ah, award flight. My mistake.
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Old Dec 4, 19, 7:11 am
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Plus Points is looking more and more like the most FF-flyer thing UA has done in years, if not ever.
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Old Dec 4, 19, 9:22 am
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This is AMAZING! Seems a bit buggy as I tried applying it for a flight i just booked and it won't let me. But I was able to remove and re-apply one that had been showing as "PN Class requested" and now it properly shows waitlisted like the others. SO HAPPY!
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Old Dec 4, 19, 10:43 am
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This is a nice change! However, I am greatly disappointed that GS can't use Skip the Waitlist on award travel. I have points to burn (like so many others) and I would gladly fork over some for piece-of-mind to not sweat-out a pending upgrade NRT-EWR in March!
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Old Dec 4, 19, 11:19 am
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Originally Posted by CopperSteve View Post
This is a nice change! However, I am greatly disappointed that GS can't use Skip the Waitlist on award travel. I have points to burn (like so many others) and I would gladly fork over some for piece-of-mind to not sweat-out a pending upgrade NRT-EWR in March!
Is this spelled out somewhere, or are you just not seeing that option for award travel? (I haven't tried the feature yet.)
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Old Dec 4, 19, 12:47 pm
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Originally Posted by st530 View Post
Is this spelled out somewhere, or are you just not seeing that option for award travel? (I haven't tried the feature yet.)
As far as I know it hasnít been said that GS wonít be able to use SWL. Iíd be very surprised if thatís the case.

But SWL isnít available as a feature yet, thatís coming in January.
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Old Dec 4, 19, 6:41 pm
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I'm a 1K and can do it via the app as well. I think this is an option for everyone.
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Old Dec 4, 19, 6:49 pm
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Originally Posted by mh3265a View Post
I'm a 1K and can do it via the app as well. I think this is an option for everyone.
The point of this thread is that you can apply upgrades to awards, something weíve never been able to do in any way without calling. Yes, the app functionality is new for upgrades in general, but itís the self service aspect thatís exciting.
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Old Dec 4, 19, 6:52 pm
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Originally Posted by mh3265a View Post
I'm a 1K and can do it via the app as well. I think this is an option for everyone.
I didn't think 1K got that benefit, I thought only GS could apply and instrument (now points) to a award flight. Good to know that 1K can as I think my GS days are done.
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Old Dec 4, 19, 7:24 pm
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Following the PlusPoints conversion, GS members may now request upgrades to award tickets online. Sweet!
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