GS can apply PlusPoints to awards through app
#1
Original Poster
Join Date: Mar 2013
Posts: 52
GS can apply PlusPoints to awards through app
Not sure if this should go in the GS benefits thread, or in the PlusPoints thread.
Previously GS had to call up and have an agent manually apply a GPU to an award flight. This took up to 30 mins at times and was cumbersome.
I just tried to apply some PlusPoints to an award ticket in the app, and it let me do it (40 points per person for TATL flight, to upgrade from XN to whatever becomes available). This is a pretty big improvement over an already nice benefit.
Previously GS had to call up and have an agent manually apply a GPU to an award flight. This took up to 30 mins at times and was cumbersome.
I just tried to apply some PlusPoints to an award ticket in the app, and it let me do it (40 points per person for TATL flight, to upgrade from XN to whatever becomes available). This is a pretty big improvement over an already nice benefit.
#2
Join Date: Jun 2018
Posts: 488
Not sure if this should go in the GS benefits thread, or in the PlusPoints thread.
Previously GS had to call up and have an agent manually apply a GPU to an award flight. This took up to 30 mins at times and was cumbersome.
I just tried to apply some PlusPoints to an award ticket in the app, and it let me do it (40 points per person for TATL flight, to upgrade from XN to whatever becomes available). This is a pretty big improvement over an already nice benefit.
Previously GS had to call up and have an agent manually apply a GPU to an award flight. This took up to 30 mins at times and was cumbersome.
I just tried to apply some PlusPoints to an award ticket in the app, and it let me do it (40 points per person for TATL flight, to upgrade from XN to whatever becomes available). This is a pretty big improvement over an already nice benefit.
#8
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,438
This is AMAZING! Seems a bit buggy as I tried applying it for a flight i just booked and it won't let me. But I was able to remove and re-apply one that had been showing as "PN Class requested" and now it properly shows waitlisted like the others. SO HAPPY!
#9
Join Date: May 2008
Location: New Jersey
Programs: UA GS 1.7MM, Hyatt Lifetime Glob, Marriott Titanium/Lifetime Platinum
Posts: 1,272
This is a nice change! However, I am greatly disappointed that GS can't use Skip the Waitlist on award travel. I have points to burn (like so many others) and I would gladly fork over some for piece-of-mind to not sweat-out a pending upgrade NRT-EWR in March!
#10
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.2 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Exec Plat
Posts: 2,480
Is this spelled out somewhere, or are you just not seeing that option for award travel? (I haven't tried the feature yet.)
#11
Original Poster
Join Date: Mar 2013
Posts: 52
But SWL isnt available as a feature yet, thats coming in January.
#13
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,438
The point of this thread is that you can apply upgrades to awards, something weve never been able to do in any way without calling. Yes, the app functionality is new for upgrades in general, but its the self service aspect thats exciting.
#14
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,605