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Skip the waitlist (STW) questions. (New Promo thru 31 July 2023?)

Old Apr 25, 21, 3:48 pm
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Last edit by: Lux Flyer
Originally Posted by Lux Flyer
Yes it's a limited time promo in many CPU markets to help people use PlusPoints before they expire at the end of July. For flights through July 31st it should be offering StW when requested at least 2 weeks in advance (as opposed to typical 30 days for international).

https://www.flyertalk.com/forum/unit...questions.html

Edit: here's the promo details they will email to you if you ask
Skip Waitlist
From time to time, our 1K members are able to use additional PlusPoints to receive a confirmed upgrade when traveling on select international long-haul flights.

When Skip Waitlist is available, youre able to either request an upgrade on our standard waitlist using fewer PlusPoints, or use additional PlusPoints to skip the waitlist and confirm your upgrade right then and there, even if upgrade inventory is closed.

Skip Waitlist availability on international long-haul flights will vary; to be eligible, you must be traveling on an eligible fare*, and request your upgrade at least 30 days from departure

*Eligible fare classes include O, A, and R (for United Premium Plus to United Polaris business); Fare classes Y, B, M, E, U, H, Q, V, W (for Economy to United Polaris business); Fare classes Y, B, M, E, U, H, Q, V, W, S, T, L, K, (for Economy to United Premium Plus).
T&Cs
  • The earning Premier member may use PlusPoints for upgrade requests for themselves or to sponsor others with the exception of Skip Waitlist upgrade requests, for which the earning Premier member must be traveling. Although the earning Premier member may use PlusPoints to request upgrades for others, PlusPoints are not transferable to other members.
  • PlusPoints used for Skip Waitlist upgrades are not refundable or transferable to other flights in the event of itinerary changes. A PlusPoints upgrade on a changed itinerary will require additional PlusPoints.
  • Skip Waitlist upgrades wont be available for corporate and agency account travelers who are using upgrades from a Corporate Upgrade Bank account.
While previous just deep South America had STW available, it was first reported 14 June of availability selectively worldwide available tile 15 Sept 2021. Unknow if this will be extended in the future.

When is STW available?
First UA needs to decide the route is eligible and then ZN seems to be the key inventory requirement.
PN or PZ is not required (if they were the regular amount would be sufficient)
Appears to be no special/separate GS STW inventory

STW has generally been limited to deep South America except for a short period in late summer 2021 when some TATL STW was offered, never to be seen again.
New Promo 20 June 2023 till 31 July 2023 (to use expiring PlusPoints?)

Originally Posted by Lux Flyer
So thanks to this promo and playing around with various flights the past day. I think there's enough data for how StW works, with the major deciding factor if it's offered being if UA has "enabled" StW for the market in question.

For StW it needs these 6 things:
Inventory (ZN for business/first; /ON for PremEcon), advance purchase met (30 days international, 14 days CPU market [promo]), eligible fare (W+ to Polaris, non-BE for PP/first), eligible market, and redeeming account is 1k/GS, redeeming account travelling on the PNR.

The StW segment(s) will confirm into PZ/RN, if there are other non-StW eligible segments in the line-of-flight they are considered "paid for" by the StW pricing and will waitlist as part of the request/process as any other waitlisted upgrade.

To summarize the different scenarios:

To find StW
-Redeeming account must be GS/1K and must be travelling on the PNR
-PlusPoints being used to StW must not expire prior to the flight (oldest, eligible PlusPoints taken first)
-Cannot have pending upgrade WL request

To Polaris
  • ZN inventory
  • 30+ days in advance
  • Fare class: non-award, published W or higher
  • Eligible market (only appears to be GRU, GIG, EZE, SCL, and LIM as of June 2023)
  • Cost per person; 140 PlusPoints from economy/110 PlusPoints from premium economy
  • Confirms into PZ
To Premium Plus
  • ON inventory (yes, it appears when StW is offered to PremiumPlus, it is effectively allowing last seat inventory)
  • 30+ days in advance
  • Fare class: any non-BE published revenue fare
  • Eligible market (only appears to be GRU, GIG, EZE, SCL, and LIM as of June 2023)
  • Cost per person; 70 PlusPoints
  • Confirms into RN
To First/non-Polaris/non-premium transcon business [June/July 2023 promo]
  • ZN inventory
  • 14+ days in advance/flight prior to or on July 31st (effectively July 17th is last day to book)
  • Fare class: any non-BE published revenue fare
  • Eligible market (basically CPU markets, see promo announcement)
  • Cost per person; 70 PlusPoints
  • Confirms into PZ
Refunds/Changes
-Voluntary: forfeits the upgrade and PlusPoints
-Involuntary: PlusPoints can be redeposited if not able to be accommodated in upgraded cabin
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Skip the waitlist (STW) questions. (New Promo thru 31 July 2023?)

Old Dec 5, 19, 9:17 am
  #91  
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Originally Posted by jsloan
So, if you look at StW as a way to take one family vacation a year in J -- or half-in-J, or whatever, depending upon the number of points available -- the 30 day AP, zero flexibility nature may be less restrictive.
I don't disagree with that, but you'd have to earn an awful lot of points to apply StW for the whole family, given that reaching 1K will give you a grand total of 1 upgraded RT. And I guess my point is that the people who do that kind of business travel tend to have complex schedules and often have difficulty with absolutely fixed plans - "I need to change my return by one day to make a meeting in New York" is a pretty common occurrence for this crowd.

The no changes, no cancels aspect of StW is really quite limiting to the point of being punitive (much like the BE fares).
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Old Dec 5, 19, 9:30 am
  #92  
 
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Originally Posted by jsloan
So, if you look at StW as a way to take one family vacation a year in J....

Sure, if you like to vacation in EZE or SCL!

My point is, a lot of talk on FT seems to assume that StW will be universally available. This won't be the case, and UA has said as much.

StW:
- Super rare
- costing 3.5 GPU equivalent per person O/W
- restrictions of non-refundable, non-changable

StW, no thank you.
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Old Dec 5, 19, 9:50 am
  #93  
 
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Originally Posted by findark
Yes, it's relative gold for the "I have 960 points expiring in Jan" crowd
Not this year!
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Old Dec 5, 19, 12:03 pm
  #94  
 
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Just tried a few dummy attempts at finding a "skip the waitlist" -- never saw it once. per previous discussion above, I am wondering if GS will even get this option. I read the article on TPG and in their example, skip the waitlist was available and the flight was PN0. So it does not appear it clears into PN - but above PN.

Has anyone actually seen skip the waitlist on their own?
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Old Dec 5, 19, 12:20 pm
  #95  
 
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Originally Posted by avi8tir
Just tried a few dummy attempts at finding a "skip the waitlist" -- never saw it once. per previous discussion above, I am wondering if GS will even get this option. I read the article on TPG and in their example, skip the waitlist was available and the flight was PN0. So it does not appear it clears into PN - but above PN.

Has anyone actually seen skip the waitlist on their own?
GS as well and have not seen this option. Saw article on TPG as well but not sure what you mean by "above PN" and always consider PN "above" PZ so just a bit unclear.
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Old Dec 5, 19, 12:53 pm
  #96  
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Originally Posted by nomad420
GS as well and have not seen this option. Saw article on TPG as well but not sure what you mean by "above PN" and always consider PN "above" PZ so just a bit unclear.
"Above PN" meaning that it looks like StW is based upon availability in a more-available bucket (e.g., ZN).

Originally Posted by wxguy
It won't be available for anyone for flights until February.
While that's the rumor, there are already some StW results appearing for flights beyond February, for anyone who has requalified.
wxguy likes this.
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Old Dec 5, 19, 1:31 pm
  #97  
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Originally Posted by jsloan
"Above PN" meaning that it looks like StW is based upon availability in a more-available bucket (e.g., ZN).
They clear into PZ (even if PZ, PN, and P all equal 0). So far we have no idea whether availability is tied to any specific inventory.
jsloan and canadiancow like this.
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Old Dec 5, 19, 1:49 pm
  #98  
 
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^ to apparent incremental availability. to the big co-pays, and to lack of availability on award tickets for GS. not sure where I come out on balance. incrementally i still think this represents an increase in benefits -- if availability ends up being pretty widespread, even with the copays it's would be a nontrivial one.
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Old Dec 5, 19, 2:02 pm
  #99  
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Originally Posted by aCavalierInCoach
to the big co-pays
There are no co-pays for using PlusPoints.
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Old Dec 5, 19, 2:21 pm
  #100  
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Originally Posted by jsloan
There are no co-pays for using PlusPoints.
Right. I thought there was initially too, but it has to do with the RT fare display, which will often reflect a different return option for "lowest price" vs. the StW option.
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Old Dec 5, 19, 2:29 pm
  #101  
 
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NOTE - I am not promoting anything on this link below. Instead just posting a 3rd party travel site link for additional information.

I am sure someone posted the following TPG link above - https://thepointsguy.com/news/united...HOVaxvdBBGA2-w
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Old Dec 5, 19, 2:34 pm
  #102  
 
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Originally Posted by Kacee
Right. I thought there was initially too, but it has to do with the RT fare display, which will often reflect a different return option for "lowest price" vs. the StW option.
So when you click through do you still have access to the lower priced return option, or does use of StW force your hand into the higher fare bucket?
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Old Dec 5, 19, 2:48 pm
  #103  
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Originally Posted by Kacee
Right. I thought there was initially too, but it has to do with the RT fare display, which will often reflect a different return option for "lowest price" vs. the StW option.
StW requires a minimum of a W fare. I suspect that's an artifact of that. Perhaps UA is assuming that you'd want to StW in both directions (?).
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Old Dec 5, 19, 3:01 pm
  #104  
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Originally Posted by aCavalierInCoach
So when you click through do you still have access to the lower priced return option, or does use of StW force your hand into the higher fare bucket?
Originally Posted by jsloan
StW requires a minimum of a W fare. I suspect that's an artifact of that. .
I agree. While I think it's theoretically possible to mix and match, you may be limited by the underlying fare rules if you're, for example, trying to match an S with a W. This is a huge problem if you're trying to buy an NRT fare, for example.
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Old Dec 5, 19, 3:27 pm
  #105  
 
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Angry

Originally Posted by IADFlyer123
NOTE - I am not promoting anything on this link below. Instead just posting a 3rd party travel site link for additional information.

I am sure someone posted the following TPG link above - https://thepointsguy.com/news/united...HOVaxvdBBGA2-w
Kind of a bummer, had this been in effect I would have dumped my expiring points into my trip to EZE later this month. I would have just bought E instead of Polaris and dumped my points. From what i see it would have been 140 points but if you loosing them why not use them. Well good to know going forward but no international coming back up until second quarter 2020.
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