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Skip the waitlist (STW) questions. (New Promo thru 31 July 2023?)

Old Apr 25, 21, 3:48 pm
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Last edit by: Lux Flyer
Originally Posted by Lux Flyer
Yes it's a limited time promo in many CPU markets to help people use PlusPoints before they expire at the end of July. For flights through July 31st it should be offering StW when requested at least 2 weeks in advance (as opposed to typical 30 days for international).

https://www.flyertalk.com/forum/unit...questions.html

Edit: here's the promo details they will email to you if you ask
Skip Waitlist
From time to time, our 1K members are able to use additional PlusPoints to receive a confirmed upgrade when traveling on select international long-haul flights.

When Skip Waitlist is available, youre able to either request an upgrade on our standard waitlist using fewer PlusPoints, or use additional PlusPoints to skip the waitlist and confirm your upgrade right then and there, even if upgrade inventory is closed.

Skip Waitlist availability on international long-haul flights will vary; to be eligible, you must be traveling on an eligible fare*, and request your upgrade at least 30 days from departure

*Eligible fare classes include O, A, and R (for United Premium Plus to United Polaris business); Fare classes Y, B, M, E, U, H, Q, V, W (for Economy to United Polaris business); Fare classes Y, B, M, E, U, H, Q, V, W, S, T, L, K, (for Economy to United Premium Plus).
T&Cs
  • The earning Premier member may use PlusPoints for upgrade requests for themselves or to sponsor others with the exception of Skip Waitlist upgrade requests, for which the earning Premier member must be traveling. Although the earning Premier member may use PlusPoints to request upgrades for others, PlusPoints are not transferable to other members.
  • PlusPoints used for Skip Waitlist upgrades are not refundable or transferable to other flights in the event of itinerary changes. A PlusPoints upgrade on a changed itinerary will require additional PlusPoints.
  • Skip Waitlist upgrades wont be available for corporate and agency account travelers who are using upgrades from a Corporate Upgrade Bank account.
While previous just deep South America had STW available, it was first reported 14 June of availability selectively worldwide available tile 15 Sept 2021. Unknow if this will be extended in the future.

When is STW available?
First UA needs to decide the route is eligible and then ZN seems to be the key inventory requirement.
PN or PZ is not required (if they were the regular amount would be sufficient)
Appears to be no special/separate GS STW inventory

STW has generally been limited to deep South America except for a short period in late summer 2021 when some TATL STW was offered, never to be seen again.
New Promo 20 June 2023 till 31 July 2023 (to use expiring PlusPoints?)

Originally Posted by Lux Flyer
So thanks to this promo and playing around with various flights the past day. I think there's enough data for how StW works, with the major deciding factor if it's offered being if UA has "enabled" StW for the market in question.

For StW it needs these 6 things:
Inventory (ZN for business/first; /ON for PremEcon), advance purchase met (30 days international, 14 days CPU market [promo]), eligible fare (W+ to Polaris, non-BE for PP/first), eligible market, and redeeming account is 1k/GS, redeeming account travelling on the PNR.

The StW segment(s) will confirm into PZ/RN, if there are other non-StW eligible segments in the line-of-flight they are considered "paid for" by the StW pricing and will waitlist as part of the request/process as any other waitlisted upgrade.

To summarize the different scenarios:

To find StW
-Redeeming account must be GS/1K and must be travelling on the PNR
-PlusPoints being used to StW must not expire prior to the flight (oldest, eligible PlusPoints taken first)
-Cannot have pending upgrade WL request

To Polaris
  • ZN inventory
  • 30+ days in advance
  • Fare class: non-award, published W or higher
  • Eligible market (only appears to be GRU, GIG, EZE, SCL, and LIM as of June 2023)
  • Cost per person; 140 PlusPoints from economy/110 PlusPoints from premium economy
  • Confirms into PZ
To Premium Plus
  • ON inventory (yes, it appears when StW is offered to PremiumPlus, it is effectively allowing last seat inventory)
  • 30+ days in advance
  • Fare class: any non-BE published revenue fare
  • Eligible market (only appears to be GRU, GIG, EZE, SCL, and LIM as of June 2023)
  • Cost per person; 70 PlusPoints
  • Confirms into RN
To First/non-Polaris/non-premium transcon business [June/July 2023 promo]
  • ZN inventory
  • 14+ days in advance/flight prior to or on July 31st (effectively July 17th is last day to book)
  • Fare class: any non-BE published revenue fare
  • Eligible market (basically CPU markets, see promo announcement)
  • Cost per person; 70 PlusPoints
  • Confirms into PZ
Refunds/Changes
-Voluntary: forfeits the upgrade and PlusPoints
-Involuntary: PlusPoints can be redeposited if not able to be accommodated in upgraded cabin
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Skip the waitlist (STW) questions. (New Promo thru 31 July 2023?)

Old Dec 5, 19, 12:24 am
  #76  
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Originally Posted by fatlasercat
Your probably don't have 140 points. Do you have an "Available only" option?
I have 340 points and I don't see that option - only Available Only
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Old Dec 5, 19, 12:27 am
  #77  
 
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Originally Posted by bocastephen
I have 340 points and I don't see that option - only Available Only
They must be doing some A/B testing. I see StW on a bunch of South American routes, but that's about it.
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Old Dec 5, 19, 12:29 am
  #78  
 
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Originally Posted by bocastephen
I have 340 points and I don't see that option - only Available Only
At least 140 of which are valid past 1/31/2020?
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Old Dec 5, 19, 12:29 am
  #79  
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Originally Posted by fatlasercat
Your probably don't have 140 points. Do you have an "Available only" option?
Yes & yes

Originally Posted by narvik
How did you force a W fare?
Try a B fare.
I selected a PP upgrade in the Advance option, that forced the W.
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Old Dec 5, 19, 12:31 am
  #80  
 
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Originally Posted by fatlasercat
Anyone found StW availability yet? I was randomly searching around and found something:
5/6/2020 IAH-EZE 140 points from Economy (B) to Business
J9 JN9 C9 D9 Z9 ZN9 P9 PN0 PZ0 IN0 I0

That's pretty steep (3.5x) multiplier.
Woo.. 140?

Much more than 80 points someone speculated.
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Old Dec 5, 19, 12:33 am
  #81  
 
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Originally Posted by WineCountryUA

I selected a PP upgrade in the Advance option, that forced the W.
I did too, but as a OW, it only offers B fare.

However, as a return I do get this:

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Old Dec 5, 19, 12:35 am
  #82  
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fatlasercat is correct. Here's an example. 140 PP for IAH-SCL. PZ0 but it appears to book into PZ. Underlying fare would appear to be a W.



Originally Posted by kb1992
Woo.. 140?
Much more than 80 points someone speculated.
So at 320 points, a 1K gets 2 confirmed upgrades plus one GPU (or two RPU). And the StW upgrade is not changeable and not refundable.

Last edited by Kacee; Dec 5, 19 at 12:41 am
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Old Dec 5, 19, 12:46 am
  #83  
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40 PP worth $746

Here's another example. Interestingly, the option to search for StW, which showed on IAH-SCL, is not yet present on SFO-HKG.

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Old Dec 5, 19, 12:48 am
  #84  
 
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Originally Posted by Kacee
So at 320 points, a 1K gets 2 confirmed upgrades plus one GPU (or two RPU). And the StW upgrade is not changeable and not refundable.
Yep, that's what I was working out too.

And they had the audacity to market this as "more flexibility".
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Old Dec 5, 19, 1:35 am
  #85  
 
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Originally Posted by Spitcool
Where is the source for this? GS agent?
I called the GS line yesterday to try to use STW on award travel in March. She said STW is only available on paid reservations and not award travel. Hoping she didn't get this right - I might try calling back.

Originally Posted by aCavalierInCoach
I think the comment about GS and StW was limited to award tickets
Yes, I was speaking about award tickets. IMHO, the ability to use upgrade certificates (and now points) on award tickets is the best GS benefit. Example: I booked award travel for Feb 2020, EWR-PVG for two people. 30k miles for each ticket and upgrade to Polaris already cleared. At the time I booked, 170k miles was needed per ticket for Polaris. So, a savings of 280k miles on two tickets. StW on award tickets would be fantastic - my return (NRT-EWR) is currently waitlisted for Polaris...

Last edited by WineCountryUA; Dec 5, 19 at 2:06 am Reason: merged consecutive posts by same member
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Old Dec 5, 19, 1:44 am
  #86  
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Originally Posted by narvik
And they had the audacity to market this as "more flexibility".
I mean, it clearly is more flexibility. They probably should have announced the price point up front, but this isn't really all that different from what I was expecting. I mean, at 80 points to upgrade a K fare into open PZ, it never occurred to me that it would be less than 120 for StW.

If you've been able to use your GPUs in the past, StW isn't for you. But, how many messages have you read from people who've said they can't clear a single instrument? Those are the target market for StW, on the theory that it's better to clear 2 upgrades at a high cost than to waitlist 6 that won't clear.
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Old Dec 5, 19, 8:34 am
  #87  
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Originally Posted by jsloan
If you've been able to use your GPUs in the past, StW isn't for you. But, how many messages have you read from people who've said they can't clear a single instrument? Those are the target market for StW, on the theory that it's better to clear 2 upgrades at a high cost than to waitlist 6 that won't clear.
Yes, it's relative gold for the "I have 960 points expiring in Jan" crowd
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Old Dec 5, 19, 8:37 am
  #88  
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Originally Posted by findark
Yes, it's relative gold for the "I have 960 points expiring in Jan" crowd
Except those kind of travelers will likely have difficulty with absolutely fixed, cannot be changed, travel plans. I know I will.
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Old Dec 5, 19, 8:41 am
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Originally Posted by jsloan
I mean, it clearly is more flexibility. They probably should have announced the price point up front, but this isn't really all that different from what I was expecting. I mean, at 80 points to upgrade a K fare into open PZ, it never occurred to me that it would be less than 120 for StW.

If you've been able to use your GPUs in the past, StW isn't for you. But, how many messages have you read from people who've said they can't clear a single instrument? Those are the target market for StW, on the theory that it's better to clear 2 upgrades at a high cost than to waitlist 6 that won't clear.
The best analogy is to standard awards rather than saver awards.

There was a lot of derision towards standard awards. But not everyone is looking for the largest number of free flights or upgrades- some people have a specific itinerary in mind that they want to use miles on.

Similarly, StW allows you to get an upgrade when you really need one, rather than losing out on the GPU lottery. That's a useful feature.
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Old Dec 5, 19, 9:04 am
  #90  
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Originally Posted by Kacee
Except those kind of travelers will likely have difficulty with absolutely fixed, cannot be changed, travel plans. I know I will.
Perhaps, but I think that's mostly the case for people who are flying long-haul Y for business and then trying to apply instruments, either because they're responsible for their own travel budget or because their travel policy precludes J. Nothing about the GPU/+P program is designed to allow the certificates to be used for business travel. UA clearly wants businesses to pay for J, and GPU/+Ps are intended to be used for leisure travel. So, if you look at StW as a way to take one family vacation a year in J -- or half-in-J, or whatever, depending upon the number of points available -- the 30 day AP, zero flexibility nature may be less restrictive.

Originally Posted by dilanesp
There was a lot of derision towards standard awards. But not everyone is looking for the largest number of free flights or upgrades- some people have a specific itinerary in mind that they want to use miles on.

Similarly, StW allows you to get an upgrade when you really need one, rather than losing out on the GPU lottery. That's a useful feature.
Right. I'm not the target market for StW, but I suspect that market exists.
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