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-   -   HA to UA connection question (https://www.flyertalk.com/forum/united-airlines-mileageplus/1994664-ha-ua-connection-question.html)

bluedemon211 Nov 8, 19 2:39 pm

HA to UA connection question
 
Mods, please feel free to move this if there is an existing thread where this question would be better placed.

I have a flight tomorrow (11/9) on HA from KOA to HNL with a connection to UA #383 HNL-DEN. I know that I cannot check in for my UA flight until after I have been "processed" on/thru my HA flight. Herein lies the question; will I be able to check in on my App once HA scans my boarding pass or is there a "lag" where I won't be able to check in until I land in HNL? I am only concerned because my connect is only 90 minutes (easy to make in HNL), but since the flight is sold out in 1st, I want to make sure I check in ASAP and don't risk losing my seat. What is the experience of the FT sages? TYIA!

cfischer Nov 8, 19 2:53 pm

Once you are en route to HNL you can check-in on the UA app. Might work after BP is scanned ... haven't tried that yet.

Weatherboy Nov 8, 19 3:08 pm

In the last few months, I've noticed growing problems between UA and HA where the systems nor policies connect like they used to.

However, if you are on one ticket, HA should be able to check you in onto the UA flight at least at the airport.

My latest problem is UA isn't able to check me in to HA flights. And even after I'm checked in on a UA flight, I can't check into a HA flight until I'm at a HA airport.

bluedemon211 Nov 8, 19 3:36 pm


Originally Posted by Weatherboy (Post 31716581)
In the last few months, I've noticed growing problems between UA and HA where the systems nor policies connect like they used to.

However, if you are on one ticket, HA should be able to check you in onto the UA flight at least at the airport.

Unfortunately that has not been my recent experience. It may have just been the GA, but the HA agent claimed she could check the bags through (for a fee) but NOT check me in for the UA flights. I had to do that in HNL.

cfischer Nov 8, 19 6:29 pm


Originally Posted by Weatherboy (Post 31716581)
In the last few months, I've noticed growing problems between UA and HA where the systems nor policies connect like they used to.

However, if you are on one ticket, HA should be able to check you in onto the UA flight at least at the airport.

My latest problem is UA isn't able to check me in to HA flights. And even after I'm checked in on a UA flight, I can't check into a HA flight until I'm at a HA airport.

nope, hasn't worked for me at all. Something clearly is not working well between the two right now

bluedemon211 Nov 9, 19 12:01 pm


Originally Posted by cfischer (Post 31717056)
nope, hasn't worked for me at all. Something clearly is not working well between the two right now

OK, this is officially weird. I checked in last night with HA for the 1st segment KOA-HNL. This morning (12 hours before the 1st UA flight) I checked my UA App and I have been checked in for my UA flight tonight AND have a boarding pass! So we have gone from the two systems not even being able to interline bags correctly to checking me all the way through (with BP's) like a *Alliance partner. I am happy but confused.

cfischer Nov 9, 19 12:20 pm


Originally Posted by bluedemon211 (Post 31719234)
OK, this is officially weird. I checked in last night with HA for the 1st segment KOA-HNL. This morning (12 hours before the 1st UA flight) I checked my UA App and I have been checked in for my UA flight tonight AND have a boarding pass! So we have gone from the two systems not even being able to interline bags correctly to checking me all the way through (with BP's) like a *Alliance partner. I am happy but confused.

strange. Didn't work 3 weeks ago ... had to bet BP in HNL


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