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Lifetime Member Edition: UC access changes Nov 1, 2019 (same day BP on UA or partner)

Lifetime Member Edition: UC access changes Nov 1, 2019 (same day BP on UA or partner)

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Old Mar 2, 20, 9:19 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: texd
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So, is anything happening with this? Just curious (Oct 3, 2019)



If you paid cash for a lifetime Club membership and would like to join a potential class action due to this material change, please post your username here:
ctownflyer
hog Heaven
AAdmiral
nsx + 1
RichardInSF
Sykes
soartoday
lax2jfk2lax
libuser + 1
Xyzzy + 1
Buster CT1K
1K Student
Elitefreak
flyer austin + 1 (wiki-restricted member, added by IAH-OIL-TRASH)
Radonc1 + 1 (not a FT member but has LT membership)
Halo117
mikey
Mnmag
Vulcan
lateacher
kmersh
MazdaMP
bajong
sandiego1k
thesilb
HnlJay
nachosdelux
wtigerFF
a1bengal
benolaa
LeslieandDiane
SPN Lifer +1
YRKInsider
texd


If you received a lifetime Club membership from the UA MM program and would like to join a potential class action, please post your username here:
deek
honmani2
lax2jfk2lax (recd 2nd lifetime for hitting 2MM which I gifted)

Related thread: Club member/one-time pass access changes Nov 1, 2019 (same day BP on UA or partner) Original thread -- focused on the basic access issue, most lifetime membership posts have been moved to this lifetime thread



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Old Nov 23, 18, 12:04 am
  #91  
 
Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA LT PLT, Fairmont LT PLT, SPG PLT, Hilton Diamond, Hyatt Diamond, Avis CHM.
Posts: 3,847
Originally Posted by HNLbasedFlyer View Post
I'd wager more likely than not, UA lawyers haven't debated this whatsoever and haven't even been looped in. My opinion, DL havesn't debated this either and they announced months ago before UA.
I'm working my way through another lifetime dispute with Fairmont and their lawyers are heavily involved.
I'd be very surprised if UA makes a decision here without involving their legal team.
ctownflyer is offline  
Old Nov 24, 18, 1:17 am
  #92  
 
Join Date: Nov 2009
Location: SFO
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hilton Silver. CLEAR
Posts: 1,145
I bought my lifetime RCC membership around 2000. At that time membership allowed access to any RCC (both land side and air side) with no restriction of same day travel and certainly no restriction of airlines we fly. I used the HKG RCC many times when I flew other airlines, and continued to do so today flying non *A airlines. Actually that was the main benefit for me because most my flights are international on UA or *A and always have lounge access per *A Gold. Now this will not be possible next year according to recent news.

Since San Diego 1K mentioned a 2000 RCC book, I wonder if the right of access under lifetime membership is in a contract good for lifetime or if UA can change rules every year? I know the 4 hours free conference room use was honored until there was no more conference room, so it appears that the benefit stated in the original lifetime membership was still valid relative recently. What about access to all RCC (or UC now) without special conditions? If UA has the right to change the rules and the rules bound on original lifetime members, what if they decides in the future that each use will cost $27 as the basic level of Priority Pass membership stipulates? Or each guest has to pay $27?

Last edited by WineCountryUA; Nov 24, 18 at 2:01 am Reason: moved to active thread
PanAmWT is offline  
Old Dec 6, 18, 11:50 am
  #93  
 
Join Date: Dec 2018
Programs: UA AA WN DL BA LH
Posts: 7
interested

I'm too new to the sight to edit the post and add my name, but I am interested.
My wife and I both bought lifetime passes from CO prior to the merger with UA.
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Old Dec 6, 18, 12:10 pm
  #94  
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Join Date: Sep 2003
Posts: 10,039
Originally Posted by flyer austin View Post
I'm too new to the sight to edit the post and add my name, but I am interested.
My wife and I both bought lifetime passes from CO prior to the merger with UA.
I did it on your behalf
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Old Dec 10, 18, 1:06 pm
  #95  
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 3,650
A little help please
I have been looking at what UC life time members are doing in regards to the new rules limiting admission to passengers on UA or *A tickets only. As probably previously noted, the new rules are not what we agreed to at the time of purchase.
When I wrote to customer service, they basically told me to go suck eggs but do it with a $100 e-cert The last thing I was trying to do was shake them down for a certificate.

While I don't fly on other airlines very much, I go through CLE, and there is only 1 lounge (UC) and i use both UA and AA. Losing the UC will not make me happy in the slightest.
Any suggestions would be appreciated.

Last edited by WineCountryUA; Dec 10, 18 at 1:10 pm Reason: moved to existing thread
radonc1 is online now  
Old Dec 10, 18, 1:38 pm
  #96  
 
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 4,583
Originally Posted by radonc1 View Post
When I wrote to customer service, they basically told me to go suck eggs but do it with a $100 e-cert The last thing I was trying to do was shake them down for a certificate.
I doubt UA plans to exempt LIfetime members if they're offering a door prize. They've spoken.

Buy-ins stopped 09/30/2011. A $5900 membership divided by 7 comes to $842.85/year. They're the ones to be consoled.
LegalTender is offline  
Old Dec 24, 18, 7:45 am
  #97  
 
Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA LT PLT, Fairmont LT PLT, SPG PLT, Hilton Diamond, Hyatt Diamond, Avis CHM.
Posts: 3,847
Originally Posted by ctownflyer View Post
Hence the question, does a paid club membership that had no airline ticket requirement fall under the ADA?
And does UA want this to be the test case?
I'd wager that UAs lawyers have been debating this since I raised the issue.
Originally Posted by HNLbasedFlyer View Post
I'd wager more likely than not, UA lawyers haven't debated this whatsoever and haven't even been looped in. My opinion, DL havesn't debated this either and they announced months ago before UA.
Originally Posted by ctownflyer View Post
I'm working my way through another lifetime dispute with Fairmont and their lawyers are heavily involved.
I'd be very surprised if UA makes a decision here without involving their legal team.

"Dear ctownflyer,

I have been in contact with our Director of Premium Services who is working with our legal department to determine if there is an exception. Again, I am so sorry this is taking so long. As a goodwill gesture for your patience while we look into this matter, I have deposited 10,000 bonus miles to your MileagePlus account. I will update you as soon as I know more.

Regards,
xxx
Executive Services, United Airlines
Corporate Customer Care
ctownflyer is offline  
Old Dec 24, 18, 4:00 pm
  #98  
 
Join Date: Nov 2009
Location: SFO
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hilton Silver. CLEAR
Posts: 1,145
Thank you for your leadership in this matter and thank you for keeping us posted.
PanAmWT is offline  
Old Dec 31, 18, 11:29 pm
  #99  
 
Join Date: Nov 2013
Programs: AS Gold, Hyatt Diamond, Starriott LTPP
Posts: 281
Originally Posted by ctownflyer View Post
"Dear ctownflyer,

I have been in contact with our Director of Premium Services who is working with our legal department to determine if there is an exception. Again, I am so sorry this is taking so long. As a goodwill gesture for your patience while we look into this matter, I have deposited 10,000 bonus miles to your MileagePlus account. I will update you as soon as I know more.

Regards,
xxx
Executive Services, United Airlines
Corporate Customer Care
I received a small e-cert goodwill gesture as well, but this seems to indicate that perhaps they do not plan to change the policy... Hoping for the best, though.
soartoday is offline  
Old Jan 9, 19, 10:46 am
  #100  
 
Join Date: Apr 2003
Location: SEA, NW/DL 1.5Million Miler
Programs: DL 1MM Annual Silver, AS 75K 15-20
Posts: 3,333
Just posting from Delta, Delta Sky Club did make a last minute change to lifetiime Sky Club Members.

While I do not know what details (other than many angry correspondence with the change policy) transpired to making the last minute change, here is the language of the policy change.

All Delta Sky Club Members* and their guest may only gain access to the Club in conjunction with same-day ticketed air travel on Delta or its partner airlines.

*Excludes existing Delta Sky Club Lifetime Members and their guests. Lifetime Members may continue to access the Club with same-day ticketed air travel on any airline. Note: Delta Sky Club Lifetime Membership are no longer offered.
Best,
Jiburi
jiburi is offline  
Old Jan 10, 19, 12:00 pm
  #101  
 
Join Date: Nov 2013
Programs: AS Gold, Hyatt Diamond, Starriott LTPP
Posts: 281
Originally Posted by jiburi View Post
Just posting from Delta, Delta Sky Club did make a last minute change to lifetiime Sky Club Members.

While I do not know what details (other than many angry correspondence with the change policy) transpired to making the last minute change, here is the language of the policy change.



Best,
Jiburi
Thank you for sharing! Hope this bodes well for United following suit. It's the right thing to do.
soartoday is offline  
Old Jan 10, 19, 12:17 pm
  #102  
 
Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA LT PLT, Fairmont LT PLT, SPG PLT, Hilton Diamond, Hyatt Diamond, Avis CHM.
Posts: 3,847
Originally Posted by jiburi View Post
Just posting from Delta, Delta Sky Club did make a last minute change to lifetiime Sky Club Members.

While I do not know what details (other than many angry correspondence with the change policy) transpired to making the last minute change, here is the language of the policy change.

Best,
Jiburi
Thanks, I've passed this onto the UA Exec dealing with this issue.
ctownflyer is offline  
Old Jan 10, 19, 1:16 pm
  #103  
FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: In a little twisty maze of airline seats, all alike...
Programs: CO, NW & UA forum moderator emeritus
Posts: 28,729
^ UA is good at following DL...
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Old Jan 14, 19, 12:14 pm
  #104  
Moderator: Luxury Hotels and FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,196
Premier Plat lifetime member here. I wrote UA to complain about this change and got nothing: A canned response that didn't even mention the issue, just a general meaningless apology. They even got my elite level wrong. I guess the door prizes go to people with higher status than Premier Plat!
RichardInSF is offline  
Old Jan 15, 19, 2:17 am
  #105  
 
Join Date: Nov 2013
Programs: AS Gold, Hyatt Diamond, Starriott LTPP
Posts: 281
Originally Posted by RichardInSF View Post
Premier Plat lifetime member here. I wrote UA to complain about this change and got nothing: A canned response that didn't even mention the issue, just a general meaningless apology. They even got my elite level wrong. I guess the door prizes go to people with higher status than Premier Plat!
Well, hopefully we get the issue resolved rather than compensation, but you probably haven't reached the tight department. Try emailing Oscar.
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