Sitting next to Oscar
Oct 29, 19, 2:42 pm
#6
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 91,081
Did the FAs fawn over him or did they practice passive-aggressive behavior?
BTW, it's a DL urban legend that when Anderson was CEO, he flew in coach for domestic trips and took middle seats.
BTW, it's a DL urban legend that when Anderson was CEO, he flew in coach for domestic trips and took middle seats.
Oct 29, 19, 2:54 pm
#7
Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA LT PLT, Fairmont LT PLT, SPG PLT, Hilton Diamond, Hyatt Diamond, Avis CHM.
Posts: 4,016
Originally Posted by TomMM
Title says it all. He is very outgoing to passengers and crew.
Why won't UA honor its deal with lifetime club members who paid thousands of dollars to access clubs without the need to also buy a UA ticket.
Oct 29, 19, 2:58 pm
#8
Join Date: Apr 1999
Location: Homosassa, FL & Wanaque, NJ -UA-G; SPG-Plat (Lifetime Gold)
Posts: 6,112
If you could ask him a question...
Why won't UA honor its deal with lifetime club members who paid thousands of dollars to access clubs without the need to also buy a UA ticket. And mention that Delta has made this exception.
This is THE question. All I want to know, as I am one who spent thousands.
Why won't UA honor its deal with lifetime club members who paid thousands of dollars to access clubs without the need to also buy a UA ticket. And mention that Delta has made this exception.
This is THE question. All I want to know, as I am one who spent thousands.
Oct 29, 19, 3:04 pm
#9
Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA LT PLT, Fairmont LT PLT, SPG PLT, Hilton Diamond, Hyatt Diamond, Avis CHM.
Posts: 4,016
Originally Posted by Vulcan
If you could ask him a question...
Why won't UA honor its deal with lifetime club members who paid thousands of dollars to access clubs without the need to also buy a UA ticket. And mention that Delta has made this exception.
This is THE question. All I want to know, as I am one who spent thousands.
Why won't UA honor its deal with lifetime club members who paid thousands of dollars to access clubs without the need to also buy a UA ticket. And mention that Delta has made this exception.
This is THE question. All I want to know, as I am one who spent thousands.
Oct 29, 19, 3:11 pm
#10
Join Date: Feb 2006
Location: San Francisco & Squaw Valley
Programs: Many, but currently grounded.
Posts: 3,291
+1 to ctownflyer and Vulcan.
imho if United does not relent, this will become like a blister that will not go away until the last lifetime member expires. (For both sides).
imho if United does not relent, this will become like a blister that will not go away until the last lifetime member expires. (For both sides).
Oct 29, 19, 3:21 pm
#11
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Join Date: Aug 2003
Programs: UA 1K .97MM, IHG AMB-Spire, HH Diamond
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Originally Posted by ctownflyer
If you could ask him a question...
Why won't UA honor its deal with lifetime club members who paid thousands of dollars to access clubs without the need to also buy a UA ticket.
Why won't UA honor its deal with lifetime club members who paid thousands of dollars to access clubs without the need to also buy a UA ticket.
(I am with you on the issue though)
Oct 29, 19, 3:33 pm
#12
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Join Date: May 2006
Location: Pasadena, California
Programs: UA 1K, 1MM
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Originally Posted by uastarflyer
There are 100’s of more relevant topics than this niche thing, given the oppty to ask the CEO a question. It would totally damage the questioner’s credibility.
(I am with you on the issue though)
(I am with you on the issue though)
Oct 29, 19, 3:35 pm
#13
Join Date: Aug 2010
Location: Morris County, NJ
Programs: UA 1K/*G, Avis Pres, Marriott Plat
Posts: 1,759
Originally Posted by uastarflyer
There are 100’s of more relevant topics than this niche thing, given the oppty to ask the CEO a question. It would totally damage the questioner’s credibility.
(I am with you on the issue though)
(I am with you on the issue though)
Of all the possible things in the airline industry that could be asked... I doubt that asking a question that applies to a sub-segment of a sub-segment of a sub-segment of users, in a very edge case, would be the most pressing thing on his plate. Or, that he'd even know what the heck you'd be talking about.
As uastarflyer said, I'm in total agreement on the issue... but don't think it bubbles up to a CEO-level issue; that's all.
Oct 29, 19, 3:50 pm
#14
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 3,227
Originally Posted by dmurphynj
Of all the possible things in the airline industry that could be asked... I doubt that asking a question that applies to a sub-segment of a sub-segment of a sub-segment of users, in a very edge case, would be the most pressing thing on his plate. Or, that he'd even know what the heck you'd be talking about.
With that said, it wouldn't be appropriate to ask him about lifetime club memberships unless the original poster was going to be impacted by that change.
Personally, I'd probably leave the guy alone - but if he seemed open to questions/comments, I'd probably say to him I enjoy the Mileage Plus lifetime program and hope you don't make any changes to it - I'm encouraged by the start of pre-ordering F meals, and make a respectful comment that international Biz food and drink offerings could be improved.
Oct 29, 19, 4:40 pm
#15
Join Date: Sep 2013
Posts: 914
I could not see a circumstance where I ask about such a niche thing as lifetime club passes.
if he was open to questions/chatting I’d ask him about the loyalty program and try to strike up conversation around actual improvements that make it loyalty but maybe don’t give up the farm from a financial perspective (maybe a better TOD program that offers upgrades to elites?)
if he was open to questions/chatting I’d ask him about the loyalty program and try to strike up conversation around actual improvements that make it loyalty but maybe don’t give up the farm from a financial perspective (maybe a better TOD program that offers upgrades to elites?)
