United will begin selling Premium Plus on some domestic routes from 2 Oct. 2019.
#46
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What a miserably poorly handled process; a true case study on how to destroy good will to no good purpose. I hope UA Insider is reading this thread.
#47
Join Date: Nov 2017
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-James
#48
Join Date: Jun 2014
Programs: UA MM
Posts: 4,103
That is undoubtedly an error, of which there are clearly many right now. It will undoubtedly require follow up to fix; I'd probably wait a couple of days until they get the coding straightened out.
What a miserably poorly handled process; a true case study on how to destroy good will to no good purpose. I hope UA Insider is reading this thread.
What a miserably poorly handled process; a true case study on how to destroy good will to no good purpose. I hope UA Insider is reading this thread.
#50
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Join Date: Jun 2007
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Premium Plus package
- Wider seats (than Economy), more leg space (than E+), more recline (than E+), leg rest
- Saks Fifth Ave bedding
- Larger entertainment screens and noise reduction headset
- Customers seated in United® Premium Plus will receive an elevated dining experience with Complimentary alcoholic beverages as well as custom dinnerware with flatware and a cloth napkin.
- Premier Access® to help you get on your way faster"
- Two free standard checked bags so you can pack more
- Discounted United Club access for a better travel experience
- Reserved overhead bin space for your carry-on bag
- Earn 150% Premier qualifying miles and 1.5 Premier qualifying segments when you purchase a fare in United® Premium Plus.
- Free E+ access on connecting flights without PP seating (and booked in B fare class)
#52
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It was good while these freebies lasted; we all knew free PP seats were going to end at some point.
I don't blame UA trying to make some $$$ on PP, but its communication (or lack thereof) gets a F.
I don't blame UA trying to make some $$$ on PP, but its communication (or lack thereof) gets a F.
#53
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#54
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There are multiple reports of obvious coding errors relating to cabin and seat assignments already in just four pages of thread.
#55
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#56
Join Date: Apr 2007
Programs: Delta, United, American
Posts: 215
As everyone else has also noticed... lost my assigned seat in row 22 for an upcoming flight. Called Premier line and got a nice agent who basically had no idea what I was talking about and repeatedly implied I was trying to get a free upgrade "you have to pay more for that seat". She was not aware that it was sold as a Econ + seat up till this week. I agree with everyone that it is very BAD form to have elite members who had reserved those seats be bumped back without any communication especially as the regular Econ/Econ plus seats on the 787-10 look terribly narrow (but per seatguru... are 17.3"... the same as the 757 and slightly larger than the new 777 seats at 17.1")
Oh well. Another bad taste left in my mouth (but likely no different than how AA or DL would have handled it).
If you really want row 20-22, if you go into upgrades... it shows 2 different costs for upgrade. My flight was $199 for one and $859 for another. The $199 allows you to upgrade into the Premium Econ.
Oh well... at least I got to fly that 3x before the change.
Has anyone flown the regular econ seat? Is it really the same width as the 757? It looked VERY narrow last time I looked back from Row 22.... Sigh....
Any seat recs for their Econ Plus? I see Row 30 gets a "yellow" as the seat is more narrow from the solid armrest...
Oh well. Another bad taste left in my mouth (but likely no different than how AA or DL would have handled it).
If you really want row 20-22, if you go into upgrades... it shows 2 different costs for upgrade. My flight was $199 for one and $859 for another. The $199 allows you to upgrade into the Premium Econ.
Oh well... at least I got to fly that 3x before the change.
Has anyone flown the regular econ seat? Is it really the same width as the 757? It looked VERY narrow last time I looked back from Row 22.... Sigh....
Any seat recs for their Econ Plus? I see Row 30 gets a "yellow" as the seat is more narrow from the solid armrest...
#57
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Join Date: Jun 2007
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Posts: 66,761
....
Has anyone flown the regular econ seat? Is it really the same width as the 757? It looked VERY narrow last time I looked back from Row 22.... Sigh....
Any seat recs for their Econ Plus? I see Row 30 gets a "yellow" as the seat is more narrow from the solid armrest...
Has anyone flown the regular econ seat? Is it really the same width as the 757? It looked VERY narrow last time I looked back from Row 22.... Sigh....
Any seat recs for their Econ Plus? I see Row 30 gets a "yellow" as the seat is more narrow from the solid armrest...
#58
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
For P.S. flights: I'll make a wild guess and say that it will be 20 points regardless. For certain fare classes, 20 points gets you from Economy to First. Other fare classes gets you from Economy to PP. Twenty points to go from PP to First, too. As I said, just a wild guess.
Well, currently an RPU gets you from economy to Business - ie 20pts
So, will it get you a double upgrade or will the entire 20points be consumed if you get upgraded to PE - that really sucks for a TCON - remember, now, once you are upgraded you can't get your points back...
#59
Join Date: Apr 2012
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Posts: 3,525
Went out of my way to route lax-ewr for Wednesday night, October 2nd, which of course is now the day this starts. From PP to e+ thankfully.
I have an rpu for the reservation, the app says I’m waitlisted first business. Does that mean I will also be on the list for PP?
I shouldn’t have to find out from this thread what’s going on.
I have an rpu for the reservation, the app says I’m waitlisted first business. Does that mean I will also be on the list for PP?
I shouldn’t have to find out from this thread what’s going on.
#60
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Join Date: Aug 2015
Posts: 11,446
As everyone else has also noticed... lost my assigned seat in row 22 for an upcoming flight. Called Premier line and got a nice agent who basically had no idea what I was talking about and repeatedly implied I was trying to get a free upgrade "you have to pay more for that seat". She was not aware that it was sold as a Econ + seat up till this week. I agree with everyone that it is very BAD form to have elite members who had reserved those seats be bumped back without any communication especially as the regular Econ/Econ plus seats on the 787-10 look terribly narrow (but per seatguru... are 17.3"... the same as the 757 and slightly larger than the new 777 seats at 17.1")
Oh well. Another bad taste left in my mouth (but likely no different than how AA or DL would have handled it).
If you really want row 20-22, if you go into upgrades... it shows 2 different costs for upgrade. My flight was $199 for one and $859 for another. The $199 allows you to upgrade into the Premium Econ.
Oh well... at least I got to fly that 3x before the change.
Has anyone flown the regular econ seat? Is it really the same width as the 757? It looked VERY narrow last time I looked back from Row 22.... Sigh....
Any seat recs for their Econ Plus? I see Row 30 gets a "yellow" as the seat is more narrow from the solid armrest...
Oh well. Another bad taste left in my mouth (but likely no different than how AA or DL would have handled it).
If you really want row 20-22, if you go into upgrades... it shows 2 different costs for upgrade. My flight was $199 for one and $859 for another. The $199 allows you to upgrade into the Premium Econ.
Oh well... at least I got to fly that 3x before the change.
Has anyone flown the regular econ seat? Is it really the same width as the 757? It looked VERY narrow last time I looked back from Row 22.... Sigh....
Any seat recs for their Econ Plus? I see Row 30 gets a "yellow" as the seat is more narrow from the solid armrest...
Further discussion could go in the 781 seats thread, but although the 781 is better in Y than the updated 77x, personally I would prefer the 757 if no chance of upgrading.
I'll also just repeat others' dissatisfaction with the way this is being rolled out. Seems like grasping at every possible dollar.