Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

United will begin selling Premium Plus on some domestic routes from 2 Oct. 2019.

United will begin selling Premium Plus on some domestic routes from 2 Oct. 2019.

Old Dec 13, 19, 6:29 am
  #256  
 
Join Date: Oct 2017
Location: Red Bull Arena
Programs: Mosaic, AsiaMiles, Mabuhay, Alaska
Posts: 26
I just wanted to update on this issue now that I've completed the flight. My original ticket was an economy with a paid upgrade to E+ in one of the PP seats. When the changeover happened, I got the upgrade refunded. However, they offered a $350 upgrade to business, which I took. Something happened and I got bumped out of business and back into an E+ seat. Two weeks later, to my surprise, I got a call from UAL that they bumped me from PP back to Business. So I was able to enjoy a Polaris seat. Thanks United!
jsloan, JimInOhio and tstauck like this.
cerberus435 is offline  
Old Dec 17, 19, 7:36 pm
  #257  
 
Join Date: Sep 2019
Location: NYC
Programs: UA Platinum
Posts: 47
Originally Posted by MarkP24 View Post
They didn't offer a PDB? On my flight they offered PDB's to everyone in PP
Sorry for the delayed response. They did not offer a PDB. I've never been offered a PDB in PP on EWR-SFO/LAX. Would be a nice addition though.
EWRSNA is offline  
Old Dec 18, 19, 12:03 am
  #258  
FlyerTalk Evangelist
 
Join Date: Oct 1999
Posts: 10,655
Originally Posted by WineCountryUA View Post
Additionally, unclear if UA has a downgrade policy for PP.
Yesterday's UA 2418 LAX-EWR was swapped from the 787-10 to a 789, resulting in loss of PE seats.
Would be interesting to learn how downgrades were handled.
cesco.g is offline  
Old Dec 18, 19, 1:43 am
  #259  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Gold
Posts: 53,636
Originally Posted by cesco.g View Post
Yesterday's UA 2418 LAX-EWR was swapped from the 787-10 to a 789, resulting in loss of PE seats.
Would be interesting to learn how downgrades were handled.
Generally on "downgrade" due to plane swap, there is no GG OVS but there would be a partial fare refund due. There might be an customer inconvenience compensation provided.
WineCountryUA is offline  
Old Jan 18, 20, 9:31 am
  #260  
Original Member
 
Join Date: May 1998
Location: CT/NY
Programs: UA Gold/MM, Marriott LT Titanium, Hyatt Discoverist
Posts: 4,722
Well, as of last night, the service level was exactly the same as E+ - same General Tso's chicken or pasta, and they ran out of wine in the entire economy class half way through the flight. No amenity kit, same coach blanket (not the Saks light blanket), no pre-departure beverage. So the fare difference only gets you a better seat, screen, and more discreet power sources. For folks without status, free checked bags and Premier Access.
cesco.g and wxguy like this.
PTahCha is offline  

Thread Tools
Search this Thread
Search Engine: