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-   -   Nervous flyer-is it possible to avoid a UA 737 MAX on trip I'm planning? (https://www.flyertalk.com/forum/united-airlines-mileageplus/1988764-nervous-flyer-possible-avoid-ua-737-max-trip-im-planning.html)

Gripping the armrests the whole way Sep 25, 2019 10:04 am

Nervous flyer-is it possible to avoid a UA 737 MAX on trip I'm planning?
 
Hello everyone,

I apologize if this is not the correct place to post this, but I wasn't sure who exactly to ask.

I am a nervous flyer and rarely fly. I am trying to plan an upcoming dream trip to Japan next spring at the end of March/beginning of April, but my search for flights so far has my cheapest, most convenient options on carriers that have the 737 MAX in their fleet. I am assuming by the time of my trip this plane will be back in the sky. I know it may be irrational, but I would really like to avoid flying on it for a while if possible.

I fly out of Orlando MCO. Looking at carriers without a MAX like Delta gives me options that are more expensive or with rather short layovers I don't feel comfortable with (found one with 1h 27m in SEA, which may be OK, but I am not sure).

I found some cheaper United routes, one with a layover at O'Hare ORD and another at Newark EWR. According to the details on Google Flights, the plane between MCO and EWR or MCO and ORD is a 757. I think I also found some on these routes that just list 737 (which I assume means non-MAX). Could anyone tell me if this is usually accurate? I understand airliners can swap a plane at the last minute. Could anyone speculate on my chances of winding up on a MAX if I choose one of these routes?

Sorry again if all this seems silly, but it really would go a long way towards helping me ease the nerves.

Thank you!

jsloan Sep 25, 2019 10:08 am


Originally Posted by Grippingthearmreststhewholeway (Post 31562392)
Could anyone speculate on my chances of winding up on a MAX if I choose one of these routes?

UA has announced that they will allow passengers to change their flight if there is an equipment swap to a MAX, although there's no way to know how long that exception will apply.

More broadly, UA has a very generous schedule change policy in general, and their schedules change frequently. There's a good chance that any ticket you buy now could have enough of a change that they would swap you to a different itinerary.

WineCountryUA Sep 25, 2019 10:09 am

Welcome to FT, Grippingthearmreststhewholeway

The MAX aircraft are not presently in service for any carrier (and doubtful any will be flying in 2019)

When (if) the MAX resumes flying, UA and other carriers have announced they will allow "free" changes to a different aircraft. The alternative may not be as attractive but UA will allow the change.

aacharya Sep 25, 2019 10:44 am

OP should also be aware that TPACs to Japan won't/can't use the 737Max. So the "only" risk of the 737Max is your connecting flight from MCO to IAD/EWR/IAH/SFO/LAX over to NRT or HND.

MCO to EWR gets the 752 a lot, but not guaranteed.

st3 Sep 25, 2019 10:52 am

IMO if you absolutely 100% do not want to fly the MAX then I would stick with a carrier that doesn't have any. You could book something with UA on a different plane but equipment swaps do happen and while UA says they will accommodate those not willing to fly the MAX that could mean getting on the next flight and missing your connection to NRT or HND.

LarryJ Sep 25, 2019 11:26 am

United has 329 737 NGs and 12 737 MAXs. If the airplanes are flying again by next Spring, the total MAX count will probably be around 20, or so.

Even if your domestic leg is scheduled in a 737 that's only about a 20 in 349 (less than 6%) chance of it being a MAX.

If it is a MAX, United's policy is that you can change to another flight at no cost if you are not comfortable flying on the MAX.

If United works best for your overall trip in cost and schedule, I wouldn't be too concerned about the small possibility of having to reschedule a leg to avoid the MAX.

Collierkr Sep 25, 2019 11:33 am

While UA may allow free changes, if a last minute swap is made (which sometime happens today), you would be in a pickle.

narvik Sep 25, 2019 11:41 am

From September 2019:
https://www.cnn.com/2019/09/04/busin...ers/index.html

- - - - -
New York (CNN Business)
United Airlines passengers fearful of boarding a Boeing 737 Max will be able to rebook flights for free once United starts flying the planes again.
"If you get to the gate and it's not an airplane you want to fly on for whatever reason, if it's a Max, we'll put you on another flight," said Andrew Nocella, the airline's chief commercial officer, at an investor conference Wednesday."
- - - - -

MSPeconomist Sep 25, 2019 11:44 am


Originally Posted by narvik (Post 31562731)
From September 2019:
https://www.cnn.com/2019/09/04/busin...ers/index.html

- - - - -
New York (CNN Business)
United Airlines passengers fearful of boarding a Boeing 737 Max will be able to rebook flights for free once United starts flying the planes again.
"If you get to the gate and it's not an airplane you want to fly on for whatever reason, if it's a Max, we'll put you on another flight," said Andrew Nocella, the airline's chief commercial officer, at an investor conference Wednesday."
- - - - -

Pragmatically, however, the question is when would that other flight depart and arrive.

Kacee Sep 25, 2019 11:48 am


Originally Posted by MSPeconomist (Post 31562744)
Pragmatically, however, the question is when would that other flight depart and arrive.

But the point of significance is the passenger will have the choice.

narvik Sep 25, 2019 11:50 am


Originally Posted by MSPeconomist (Post 31562744)
Pragmatically, however, the question is when would that other flight depart and arrive.


It's also a horribly worded sentence: "If you get to the gate and it's not an airplane you want to fly on for whatever reason, if it's a Max, we'll put you on another flight..."

The bolded part suggests that one could do this for ANY flight, but then it immediately follows by narrowing it down to only one plane, with "if it's a Max".
Not well thought out, so I'm pretty sure that was uttered 'from the hip'; we'll see how generous they'll actually be once the Max flies again!

MSPeconomist Sep 25, 2019 11:53 am


Originally Posted by narvik (Post 31562763)
It's also a horribly worded sentence: "If you get to the gate and it's not an airplane you want to fly on for whatever reason, if it's a Max, we'll put you on another flight..."

The bolded part suggests that one could do this for ANY flight, but then it immediately follows by narrowing it down to only one plane, with "if it's a Max".
Not well thought out, so I'm pretty sure that was uttered 'from the hip'; we'll see how generous they'll actually be once the Max flies again!

It also precludes someone from changing TO a MAX, which one would think UA would want to encourage if they think that other passengers will be changing away from the MAX.

l etoile Sep 25, 2019 12:19 pm

I have deleted a few posts in this thread. Just a reminder we have threads where members can discuss the safety of the 737 MAX; this is not one of them. This thread is for advice on how to help someone avoid the a/c and feel more comfortable booking their trip.

l'etoile
UA moderator

LarryJ Sep 25, 2019 2:02 pm


Originally Posted by narvik (Post 31562763)
It's also a horribly worded sentence: "If you get to the gate and it's not an airplane you want to fly on for whatever reason, if it's a Max, we'll put you on another flight..."

I believe that this was a spoken statement made in response to a question. The speaker did not have the opportunity to edit the sentence structure to ensure that it precisely and completely conveyed the policy. The 'if it's a Max', was likely due to the context of the question he was answering which was about passengers who were concerned about flying on the Max.

Legend717 Sep 25, 2019 2:20 pm

First of all, don't feel sheepish for being concerned about flying this airplane. Your concerns aren't crazy.
I'm a 737 mechanic, and I'm not about to criticize you for it.
That said, if you're trying to avoid them, Delta is your only real solid option. And a 90 minute layover in SEA should be okay, assuming things are running on time, no storms, etc.
Alaska will probably only have 1-2 by then, so they'd also be a very reasonable option, given the low likelihood that it would show up on your route.
Southwest, AA, and UA however all have the MAX in significant numbers.

Do whatever makes you most comfortable, but be aware that it may cost you a little extra.


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