Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

United Airlines Kicks Elderly Professor Couple Off Late-Night Flight

United Airlines Kicks Elderly Professor Couple Off Late-Night Flight

Old Sep 18, 19, 7:24 am
  #256  
FlyerTalk Evangelist
 
Join Date: May 2007
Location: Houston
Programs: UA Gold, Marriott Gold
Posts: 11,261
Originally Posted by DenverBrian View Post
The difference, according to our millennia-long social compact, is that service providers should be trained to handle difficult situations, while consumers are not required to take such training. @:-)
Holy arbitrary, imaginary goalposts batman.
zombietooth likes this.
mduell is offline  
Old Sep 18, 19, 8:21 am
  #257  
 
Join Date: Sep 2014
Posts: 1,919
Originally Posted by quantumslip View Post
What we honestly need is other people on that flight to speak up. Right now we have too much they said / they said. I'm not sure if we'll ever get that though.
No, what we have is "they said / they're not commenting".
threeoh is offline  
Old Sep 18, 19, 8:47 am
  #258  
 
Join Date: Oct 2009
Programs: All of them, UA-Plat, 1MM*G
Posts: 813
The pax claimed it was an elbow tap. We have no proof that the physical "assault" was exactly that. Maybe it was grab or a pinch. We only have one side of the story. But note that since the PIRC did not decide to ban the pax from UA, it would seem that it viewed the assault to be relatively benign.
narvik and ExplorerWannabe like this.
seenitall is offline  
Old Sep 18, 19, 8:50 am
  #259  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: LHR/SFO
Programs: 1K (until 2021), *G for "life", Global Entry, Hertz PC, Cadbury's Rum and Raisin Emeritus
Posts: 16,357
One man's freedom fighter, is another man's terrorist.
Silver Fox is offline  
Old Sep 18, 19, 10:17 am
  #260  
 
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.6MM, Hertz PC
Posts: 3,659
Originally Posted by seenitall View Post
The pax claimed it was an elbow tap. We have no proof that the physical "assault" was exactly that. Maybe it was grab or a pinch. We only have one side of the story. But note that since the PIRC did not decide to ban the pax from UA, it would seem that it viewed the assault to be relatively benign.
Aye.
Since it was elevated to PIRC in the first place (I assume this isn't a particularly painless experience for the FA either, and likely a time consuming, stressfull and unfulfilling event for all), my best guess is that what is referred to as an "elbow tap" is likely best described as an ELBOW GRAB & SHAKE.
That would fit the tone of the news article, the circumstance of the event, the likely state-of-mind of the pax and also explain the FA's discomfort.

Wasn't there. Just a gut feeling. Possibly wrong
seenitall and ExplorerWannabe like this.
narvik is offline  
Old Sep 18, 19, 11:25 am
  #261  
 
Join Date: Jan 2009
Location: Sugar Land, TX
Programs: United Premier Gold, United Club
Posts: 577
Originally Posted by threeoh View Post
No, what we have is "they said / they're not commenting".
no, we do have a form of they/they said (in the form of the report from United). What I meant is that we need 3rd party witnesses to comment on this, because even if the FA spoke up right now it will still be they said / they said.
quantumslip is online now  
Old Sep 18, 19, 12:26 pm
  #262  
 
Join Date: Mar 2014
Location: CLE
Programs: UA Gold, DL DM, UA 1K, MR PP
Posts: 347
Originally Posted by quantumslip View Post
no, we do have a form of they/they said (in the form of the report from United). What I meant is that we need 3rd party witnesses to comment on this, because even if the FA spoke up right now it will still be they said / they said.
I was unable to find the report searching through this thread, is it publicly available? I did find where the passengers who were removed posted some quotes from thier response, and where they asaid the PIRC corroborated thier version of the events. Unfortunately both the latter are still they said instances...
scracer14 is offline  
Old Sep 18, 19, 12:47 pm
  #263  
 
Join Date: Aug 2008
Location: PHL
Programs: UA 1K, Marriott Gold, IHG Gold, Raddison Gold
Posts: 3,396
Originally Posted by narvik View Post
Agreed. By the time it goes to PIRC, the passenger has already been deemed guilty.
The poster and article author seem to think PIRC is analogous to a trial where it seems to be more like the sentencing phase (or perhaps sentencing review phase).
narvik likes this.
eng3 is offline  
Old Sep 18, 19, 1:33 pm
  #264  
 
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.6MM, Hertz PC
Posts: 3,659
Originally Posted by eng3 View Post
The poster and article author seem to think PIRC is analogous to a trial where it seems to be more like the sentencing phase (or perhaps sentencing review phase).

Exactly.
The reply they request that be submitted within 96 hours is probably not going to sway them in any significant way, although it might dampen the harshness of the "sentence" somewhat.
narvik is offline  
Old Sep 18, 19, 5:50 pm
  #265  
 
Join Date: Sep 2008
Posts: 5,519
Originally Posted by eng3 View Post
The poster and article author seem to think PIRC is analogous to a trial where it seems to be more like the sentencing phase (or perhaps sentencing review phase).
Naw, being the focus of a FT thread is basically undergoing trial
s0ssos is offline  
Old Sep 19, 19, 7:05 am
  #266  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: LHR/SFO
Programs: 1K (until 2021), *G for "life", Global Entry, Hertz PC, Cadbury's Rum and Raisin Emeritus
Posts: 16,357
Why can't the video be loaded again? Seems odd in light of other data that is being posted here.
Silver Fox is offline  
Old Sep 19, 19, 11:01 am
  #267  
 
Join Date: Sep 2009
Location: 1A
Programs: UA GS, NH Diamond, Hyatt Courtesy Card, Amanjunkie, Global Entry, CLEAR
Posts: 2,701
Originally Posted by bagwell View Post
The gate agent only goes by what the computer system gives them for seat assignments, so it wasn't the gate agent that actually assigned dupe seats. May have been a software/computer glitch or something.....I fly twice a week on United and I can't EVER remember seeing dupe seat assignments, except when a PAX is looking at their connecting flight boarding pass in error or back in the old days before the computer assignments.
You need to fly more. I see this at least once a month. I fly daily.
Silver Fox likes this.
ainternational is offline  
Old Sep 19, 19, 2:19 pm
  #268  
 
Join Date: Aug 2008
Location: PHL
Programs: UA 1K, Marriott Gold, IHG Gold, Raddison Gold
Posts: 3,396
Originally Posted by s0ssos View Post
Naw, being the focus of a FT thread is basically undergoing trial
Yes, but I refer to PIRC not FT
eng3 is offline  
Old Sep 19, 19, 2:25 pm
  #269  
 
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 2,503
Originally Posted by Silver Fox View Post
Why can't the video be loaded again? Seems odd in light of other data that is being posted here.
I suspect if a favorable video exists it would have been on the internet a long time ago.....

In my opinion, the Dao situation ends up very differently if there was no video
Silver Fox likes this.
HNLbasedFlyer is offline  

Thread Tools
Search this Thread
Search Engine: