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-   -   New website Premier Benefits Page (https://www.flyertalk.com/forum/united-airlines-mileageplus/1986560-new-website-premier-benefits-page.html)

8MiHi Sep 9, 19 8:40 am

New website Premier Benefits Page
 
https://www.united.com/ual/en/us/fly...its-chart.html
The website has a new Premier benefits page. They have multiple errors on it.
The Priority screening row header is duplicated and the Boarding Group row is the row incorrectly headed. The Boarding Groups are wrong unless United is changing them again with Silver in BG3, Gold BG2 and Platinum BG1.
I tried the page feedback but when I tried to submit it I got an invalid parameter statement back.

BBSHOPSINGER Sep 9, 19 8:57 am

The "security screening" row is confusing, and I can't tell if that's meant to convey boarding group or something else. It would be kind of strange to have Silver be below credit card holders in boarding priority.

windhund Sep 9, 19 9:10 am


Originally Posted by BBSHOPSINGER (Post 31506650)
... It would be kind of strange to have Silver be below credit card holders in boarding priority.

Agreed - unless they're doing something similar to DL/AA and creating more boarding groups. AA separates each elite tier into their own boarding group - 1 is F passengers, 2 executive platinum, 3 platinum pro, 4 platinum, 5 gold.

However, UA just changed the boarding process recently (1K pre-board, moving Gold to group 1) - so I'm not sure why they would make another change so soon. Since they got rid of the 5 lanes, though, they could make this change more easily now if they wanted.

WineCountryUA Sep 9, 19 11:36 am

The Clear membership fee for 1Ks is wrong-- should be Free

Show Gold has having a phone booking fee -- wrong :td:

Have added a number of items that have been long missing ^

jhayes_1780 Sep 9, 19 1:06 pm


Originally Posted by WineCountryUA (Post 31507272)
Show Gold has having a phone booking fee -- wrong :td:

Did this change? I know I had a phone fee on an award I had to book in 2017.

WineCountryUA Sep 9, 19 1:13 pm


Originally Posted by jhayes_1780 (Post 31507371)
Did this change? I know I had a phone fee on an award I had to book in 2017.

Golds have close-in award booking fee.

txaggiemiles Sep 9, 19 1:30 pm

"Better award availability in select premium cabins" for Platinum (and 1K). Does anyone know what this is? Is there a specific fare bucket that would show this?

myperks Sep 9, 19 1:31 pm


Originally Posted by WineCountryUA (Post 31507272)
The Clear membership fee for 1Ks is wrong-- should be Free

Show Gold has having a phone booking fee -- wrong :td:

Have added a number of items that have been long missing ^

I see clear membership as waived for 1K in the version Iím seeing including the updated boarding groups.

fumje Sep 9, 19 1:37 pm


Originally Posted by myperks (Post 31507437)
I see clear membership as waived for 1K in the version Iím seeing including the updated boarding groups.

Not I. :confused:

https://cimg3.ibsrv.net/gimg/www.fly...5803324a0e.png

jhayes_1780 Sep 9, 19 1:39 pm


Originally Posted by WineCountryUA (Post 31507390)
Golds have close-in award booking fee.

Yes, but it didn't apply on this is was booked a good 6 months out.

myperks Sep 9, 19 1:40 pm


Originally Posted by fumje (Post 31507456)

I see this:
https://cimg8.ibsrv.net/gimg/www.fly...7b1bfc3c9.jpeg

fumje Sep 9, 19 1:41 pm


Originally Posted by myperks (Post 31507465)

:confused: indeed.

WineCountryUA Sep 9, 19 1:47 pm

Looks like UA and IB/FT has something in common with QA processes :D

8MiHi Sep 9, 19 1:51 pm

Boarding Groups are still wrong

narvik Sep 9, 19 2:05 pm


Originally Posted by 8MiHi (Post 31507504)
Boarding Groups are still wrong

... or premature. :rolleyes:


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