Received credit for flight not taken (or even scheduled on)
Aug 19, 2019, 7:35 am
#1
Original Poster
Join Date: Aug 2004
Programs: Continental OnePass
Posts: 856
Received credit for flight not taken (or even scheduled on)
Flew UA 7 IAH-NRT departing Friday 8/16. As has been the recent trend, credit appeared on my account before we even landed. Checked my account today and noticed I have also received credit for UA 7 on 8/17. I assume that at some point United will realized there basically credited me twice and delete the incorrect one.
Aug 19, 2019, 11:33 am
#2
Join Date: Dec 2010
Location: TX
Programs: UA 1K
Posts: 728
Flew UA 7 IAH-NRT departing Friday 8/16. As has been the recent trend, credit appeared on my account before we even landed. Checked my account today and noticed I have also received credit for UA 7 on 8/17. I assume that at some point United will realized there basically credited me twice and delete the incorrect one.
Aug 22, 2019, 2:08 am
#4
Original Poster
Join Date: Aug 2004
Programs: Continental OnePass
Posts: 856
So, just an update. Its been a few days and the credit is still on my account. It shows credit for UA 7 on 8/16 (which I did fly) and 8/17 (which I did not, I don't think it is even physically possible to be on UA 7 on consecutive days). Earnings for each one are identical.
To clarify, there were no schedule changes, IRROPS or anything else.
I have to assume they'll catch their error eventually and take the erroneous credit away.
To clarify, there were no schedule changes, IRROPS or anything else.
I have to assume they'll catch their error eventually and take the erroneous credit away.
Aug 22, 2019, 3:29 am
#5
Join Date: Aug 2008
Location: HND
Programs: AA EXP, UA 1K
Posts: 1,230
So, just an update. Its been a few days and the credit is still on my account. It shows credit for UA 7 on 8/16 (which I did fly) and 8/17 (which I did not, I don't think it is even physically possible to be on UA 7 on consecutive days). Earnings for each one are identical.
To clarify, there were no schedule changes, IRROPS or anything else.
I have to assume they'll catch their error eventually and take the erroneous credit away.
To clarify, there were no schedule changes, IRROPS or anything else.
I have to assume they'll catch their error eventually and take the erroneous credit away.
