Seemingly invalid SDC itinerary offered
Aug 13, 2019, 7:49 pm
#17
Join Date: Feb 2016
Programs: DL DM, SPG Plat 100/LT Gold, Marriott Plat, National Executive Elite
Posts: 2,988
Regardless United is responsible for getting OP from origin to destination. They'll either get them back on the original itinerary, or it basically becomes completely flexible, where OP can choose whatever to get them there. No risk besides some possible time wasted (or saved if the SDC works on the app!)
Aug 13, 2019, 10:45 pm
#18
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,418
It's all well and good to talk about "UA being responsible" but I personally do not enjoy spending 60 minutes on the phone convincing UA to fix something I very well knew might break when I tried it. And while my success record on these things is close to 100%, it really helps to be a long-time 1K and a professional advocate. Not everyone shares those attributes.
Again, only worth it to me if there's a tight connection at LAX.
Again, only worth it to me if there's a tight connection at LAX.
Aug 14, 2019, 1:00 am
#19
FlyerTalk Evangelist
Join Date: Mar 2012
Posts: 19,489
Aug 14, 2019, 1:30 am
#20
Original Poster
Join Date: Jun 2010
Posts: 9
Thank you all for the quick responses. I went ahead and did the SDC through the app for both PNRs (plat and no status, both booked with plat miles) and they went through - we both ended up confirmed on SFO - SYD in business. Our boarding passes listed the fare class as C despite it being booked as IN. Never heard anything about it at check in / lounge / gate.
I never saw IN open on the flight through T-3. At that point I could no longer search for it as a new flight booking and lost track of it from there. In the end about 9 non revs seemed to clear into Polaris based on names being present on both economy and business upgrade lists.
We were very happy to cut out a nearly 6 hour layover in LAX. And thank you all again for the advice and feedback - I’ve learned a lot from many of you here as a silent observer.
I never saw IN open on the flight through T-3. At that point I could no longer search for it as a new flight booking and lost track of it from there. In the end about 9 non revs seemed to clear into Polaris based on names being present on both economy and business upgrade lists.
We were very happy to cut out a nearly 6 hour layover in LAX. And thank you all again for the advice and feedback - I’ve learned a lot from many of you here as a silent observer.
Aug 14, 2019, 4:53 pm
#22
Join Date: Jun 2004
Location: Washington, DC
Programs: UA Gold 1MM, AA EXP, HH Diamond, MR Gold, Avis PC, Hertz PC
Posts: 1,252
I'm glad it all worked out for the OP. I would probably have rolled the dice (even not knowing the outcome), because I just naively assume that it would be up to United to fix if something went wrong.
My biggest regret is not turning a FRA-IAD into FRA-SFO-IAD all in C/F. I hesitated, but when I went back to do it the option was gone.
My biggest regret is not turning a FRA-IAD into FRA-SFO-IAD all in C/F. I hesitated, but when I went back to do it the option was gone.
Aug 15, 2019, 2:03 am
#24
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,637
There's no mileage to post. The original fare was $0 since IN was an award bucket. The change to a revenue bucket doesn't change the underlying fare paid, which is still $0
Aug 15, 2019, 5:30 am
#25
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
Aug 15, 2019, 7:13 am
#26
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,393
Aug 15, 2019, 7:19 am
#27
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,451
]
Aug 15, 2019, 5:04 pm
#28
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,977
Aug 17, 2019, 9:35 am
#29
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,648
I’m on saver award first tomorrow and the app is offering other flights in C, but the seat preview map is showing all seats full which isn’t the case.
thoughts?
thoughts?
Aug 17, 2019, 9:39 am
#30
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,977