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-   -   Forcing a specific fare class / fare basis on UA.com? (https://www.flyertalk.com/forum/united-airlines-mileageplus/1980968-forcing-specific-fare-class-fare-basis-ua-com.html)

yonatan Jul 31, 2019 6:59 am

Forcing a specific fare class / fare basis on UA.com?
 
I'm in the strange position of wanting to pay more for the same flight :). Specifically, I'm trying to book a short segment to make my PQD requirement. The fare showing on united.com is a couple dollars too low, but on Matrix, I can force it to give me a fare that's about $10 more. Both fares book into the same inventory bucket, so I can't force united.com to display it just by restricting the booking code. I can book the fare on Flightnetwork via bookwithmatrix.com (unfortunately, when I try the same with Priceline, it reprices it to the cheapest available fare), but I'd rather use united.com or another site that offers free 24 hour cancellation (Flightnetwork doesn't seem to offer it on this particular fare). Is there any way to do so?

WineCountryUA Jul 31, 2019 7:17 am

No way, that I am aware of, to force a specific fare basis (most want the cheaper fare) on UA.com.
You can book the lower fare basis on UA.com and call to upfare (in the first 24 hours) for free. This will provide the full PQD,

MBS MillionMiler Jul 31, 2019 7:20 am

Regarding the other site you listed, as far as I know, it's FAA law that all flights are refundable within 24 hours of purchase (unless the flight itself is departing within 24 hours).

----

Edited to add: You do say "Fare Basis" and not fare class, as I see now and removed my instructions for forcing specific fare classes.

WineCountryUA Jul 31, 2019 7:25 am


Originally Posted by MBS MillionMiler (Post 31362655)
...
Go to 'advanced search'. In the fare preferences heading, just below the boxes for fare class and type of fare, is a box that says "Fare class" and in that box is "examples, Y, B, M"... ....

That only allows selecting a fare class but, for example, there are two T fare basis, it will use the lower T fare. The OP wants to select the higher T fare.

Originally Posted by MBS MillionMiler (Post 31362655)
...
Side note, the other site you listed, as far as I know, it's FAA law that all flights are refundable within 24 hours of purchase (unless the flight itself is departing within 24 hours).

Only if purchased from the airlines, not OTAs
And the exempt is 7 days in advance (but UA.com does not make use of the exemption)

emcampbe Jul 31, 2019 7:43 am


Originally Posted by MBS MillionMiler (Post 31362655)
Regarding the other site you listed, as far as I know, it's FAA law that all flights are refundable within 24 hours of purchase (unless the flight itself is departing within 24 hours).

Its not ‘FAA law’, it’s DOT regulations. And those DOT regulations don’t apply to travel agencies. And it doesn’t have to be ‘refundable’ per say. AA, for example, used to not allow a refund, but instead allow a free 24 hour hold before purchase - which is allowed under the regs.

As mentioned by WineCountry, OTAs are not required to refund within 24 hours. Many do (Orbitz, Expedia, etc.) but that is used as an incentive for people to book with them, but isn’t required.

MBS MillionMiler Jul 31, 2019 8:27 am


Originally Posted by emcampbe (Post 31362744)


Its not ‘FAA law’, it’s DOT regulations. And those DOT regulations don’t apply to travel agencies. And it doesn’t have to be ‘refundable’ per say. AA, for example, used to not allow a refund, but instead allow a free 24 hour hold before purchase - which is allowed under the regs.

As mentioned by WineCountry, OTAs are not required to refund within 24 hours. Many do (Orbitz, Expedia, etc.) but that is used as an incentive for people to book with them, but isn’t required.


Thanks for the clarification.

Yet another reason to book direct with airlines.

liddy0021 Jul 31, 2019 10:54 am

Forced Fare
 

Originally Posted by yonatan (Post 31362580)
I'm in the strange position of wanting to pay more for the same flight :). Specifically, I'm trying to book a short segment to make my PQD requirement. The fare showing on united.com is a couple dollars too low, but on Matrix, I can force it to give me a fare that's about $10 more. Both fares book into the same inventory bucket, so I can't force united.com to display it just by restricting the booking code. I can book the fare on Flightnetwork via bookwithmatrix.com (unfortunately, when I try the same with Priceline, it reprices it to the cheapest available fare), but I'd rather use united.com or another site that offers free 24 hour cancellation (Flightnetwork doesn't seem to offer it on this particular fare). Is there any way to do so?

I was in the same situation recently - because of Mile Play. I played around with the "fare class" section on the advanced search page and found what I was looking for by entering a succession of increasingly higher fare classes. In my case, it was P first, then a separate search for Z, then D, etc. I then checked my emailed receipt (bc of fee/fare funny business) and called too, just to be sure I got it right.

n8-the-gr8 Jul 31, 2019 2:23 pm

What drives the fare basis? The only time I've seen variances in pricing for the same fare class is when monitoring a segment closely on United.com closely over several weeks waiting for PN to open. On various days the price for the lowest fare class (which was always the same T or S class) would vary by ~$10-50 depending on day of the week and number of remaining fares in that class.

jsloan Jul 31, 2019 2:26 pm


Originally Posted by n8-the-gr8 (Post 31364453)
would vary by ~$10-50 depending on day of the week and number of remaining fares in that class.

Day of the week, yes, but not the number of seats available in that inventory bucket. That's not an input to the price.

WineCountryUA Jul 31, 2019 2:34 pm


Originally Posted by n8-the-gr8 (Post 31364453)
What drives the fare basis?....

The fare rules for that fare basis and UA will, by default, use the cheapest fare / fare basis that you meet the fare rules

Things that may eliminate cheaper fare / fare basis are
- Fare class inventory
- Day of the week
- Advance purchase requirements
- min / max stay
- routing
- ...

Same sort of things covered in https://www.flyertalk.com/forum/unit...ook-into.html-

There may be multiple fare/ basis for a given fare class but with different fare rules -- particularly advance purchase timeframes

emcampbe Jul 31, 2019 7:08 pm


Originally Posted by n8-the-gr8 (Post 31364453)
What drives the fare basis? The only time I've seen variances in pricing for the same fare class is when monitoring a segment closely on United.com closely over several weeks waiting for PN to open. On various days the price for the lowest fare class (which was always the same T or S class) would vary by ~$10-50 depending on day of the week and number of remaining fares in that class.

The fare class availability doesn’t change the fare you get returned unless you are booking for a number that exceeds the availability. For example, if it shows Y9...W2 S1 T0, and there is both a valid W and S fare filed, if you’re booking for only yourself, you’ll get the S fare (unless the W fare is cheaper - then it will show that - it’s not that common, IME, to have a fare basis in a higher fare class with a lower fare, but it does happen sometimes). If you’re booking a party of 2, then it will only bring up the W (unless you book on separate PNRs - that’s the only way to get the last S fare and then the W for a lower price).

Interestingly enough, I had a first that I can remember when searching for fares to LAX yesterday.

I initially looked on the app in the morning, and saw a G outbound/L return for flights that were good for me. Both the outbound and the return were showing 9s for the relevant fare classes. But wanted to book on the full website since I was going to use some TravelBank funds. Returned in the early afternoon time frame, to see the fare increased from $297 to $360 in the few hours. But the most surprising thing is it was still a G/L combo. Every time I’ve seen the fare increase, it’s always been a fare class thing (ie, they sold out/zerod our inventory and so the L become an S, or whatever, or I went over the advance purchase deadline and so was booked in a different fare basis). Since I wasn’t paying attention to the specific fare basis, just class, I can’t be sure, but I’m pretty sure it must have changed - either they eliminated the fare basis that I was looking at in the morning, or they raised the fare on it (by quite a bit) - I suppose it’s also possible they eliminated allowing a combination of that L fare I saw earlier with a G between my searches, but that also seems unlikely. I know it was the return part of the fare that was the issue, since a lower fare still existed on a G/G return trip with a different return flight. I know min/max stay or advance purchase wasn’t the issue, as the searches were done the same calendar day. I’m not sure what caused the L fare basis to change, but it must have. I booked this morning on what became a G/K combo, at $20 less than the higher amount above, but I know we took up all the return k inventory now, and it’s back to the G/L on our flights at $360 now.

st530 May 1, 2024 10:39 am

Not sure if this is the same issue, but last night tried to use advance search to book a W fare so as to be able to take advantage of lower PP redemption. Both flights had W availability, so I assumed the fare I was shown in the advanced search was W, but after booking and trying to apply PPs, noticed the ticket was actually booked in K (discovered this when UA wanted 80 PPs for each segment instead of 40). Had to call UA and pay the upfare separately into W (was about $400 more r/t than the K fare that UA.com pushed on me despite selecting W in advanced search). Is there a way around this? If not, what's the point of being able to select W in advance search? Or was my experience just a glitch?

physioprof May 1, 2024 11:03 am


Originally Posted by st530 (Post 36202372)
Not sure if this is the same issue, but last night tried to use advance search to book a W fare so as to be able to take advantage of lower PP redemption. Both flights had W availability, so I assumed the fare I was shown in the advanced search was W, but after booking and trying to apply PPs, noticed the ticket was actually booked in K (discovered this when UA wanted 80 PPs for each segment instead of 40). Had to call UA and pay the upfare separately into W (was about $400 more r/t than the K fare that UA.com pushed on me despite selecting W in advanced search). Is there a way around this? If not, what's the point of being able to select W in advance search? Or was my experience just a glitch?

I'm pretty sure that the option to search for a specific fare class doesn't work correctly for connecting itineraries.

st530 May 1, 2024 11:27 am


Originally Posted by physioprof (Post 36202470)
I'm pretty sure that the option to search for a specific fare class doesn't work correctly for connecting itineraries.

This was indeed a connecting itinerary, so that could be the explanation. Surprised they haven't fixed this though.

jsloan May 1, 2024 11:51 am


Originally Posted by st530 (Post 36202372)
Not sure if this is the same issue, but last night tried to use advance search to book a W fare so as to be able to take advantage of lower PP redemption. Both flights had W availability, so I assumed the fare I was shown in the advanced search was W, but after booking and trying to apply PPs, noticed the ticket was actually booked in K (discovered this when UA wanted 80 PPs for each segment instead of 40). Had to call UA and pay the upfare separately into W (was about $400 more r/t than the K fare that UA.com pushed on me despite selecting W in advanced search). Is there a way around this? If not, what's the point of being able to select W in advance search? Or was my experience just a glitch?

Can you give a sample search?


Originally Posted by physioprof (Post 36202470)
I'm pretty sure that the option to search for a specific fare class doesn't work correctly for connecting itineraries.

If all flights are operated by UA, it should. It gets weird with partner flights.


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