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United buys stake in biometric screening firm CLEAR, discounts for MP & CC members

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Old Jul 29, 2019, 1:42 pm
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Last edit by: WineCountryUA
United Airlines and CLEAR Partner to Make Travel Easier for MileagePlus® Members
MileagePlus members will receive free or discounted CLEAR memberships
CLEAR eyes expansion at major United airport hubs
....
https://www.clearme.com/partner-deta...nited-airlines

Pricing
Beginning today, CLEAR and United are offering free CLEAR membership for Global Services and Premier® 1K® members. In addition, Premier Platinum, Gold and Silver members as well as most United credit card members receive a discounted membership rate of $109 while all other MileagePlus members are eligible for a discounted offer of $119 per year. An annual CLEAR membership retails for $179. To learn more and take advantage of this pricing, customers can visit clearme.com/united and united.com/clear.
Expansion
Present UA hubs with CLEAR -- DEN, EWR, IAD, LAX, SFO, ORD, IAH

Other present locations -- DFW, SEA, LAS, SLC, SAT, AUS, MIA, BWI, FLL, BHM, JFK, LGA, CVG, PHX, BOS, CLE, ATL, SJC, MSP, DTW, MCO, DCA, MSY, SMF, BNA, STL (Not all of these allow access to UA gates)

Also available at some NBA/NHL/MLB arenas for expedited entry.

Related thread: The Consolidated CLEAR Information Thread (Locations, Promotions, Value)

Sign up for CLEAR as an UA MP elite
Link your United Account to an Existing Clear Account: https://www.clearme.com/partner-deta...nited-airlines

An ID is scanned during initial biometric registration. An individual's document (usually a driver's license) occasionally does not scan correctly (worn/faded/scratches/code resolution/etc), so an alternate ID (eg passport) might come in handy at initial biometric registration.

I’m an existing CLEAR member with an annual subscription, can I take advantage of the United preferred pricing for CLEAR?
If your CLEAR account was created or renewed less than 60 days ago, you’ll receive a refund for the difference of what you paid. Refunds normally take 3-5 business days after you add your United MileagePlus number to your CLEAR account.
Who can become a CLEAR member?
CLEAR welcomes individuals 18 years of age and older.
In order to enroll, you must have one of the following forms of photo identification: US Driver's License, US Passport, US Passport Card, US-issued Permanent Resident Card, State Issued ID, US Military ID, or Global Entry Card.
All forms of identification must be valid, unexpired, not amended and have a photo.
CLEAR customer support phone +1 855-CLEARME (253-2763)
Monday - Friday 8am-9pm EST
Saturday-Sunday 9am-5pm EST
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United buys stake in biometric screening firm CLEAR, discounts for MP & CC members

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Old Aug 3, 2019, 3:08 am
  #241  
 
Join Date: Oct 2006
Location: Newport Beach / San Francisco / Seattle
Programs: UA GS 1MM, Amex Centurion, Hyatt Globalist, Marriott Ambassador
Posts: 289
Originally Posted by Boraxo


Huge backup at precheck for SFO international terminal at 11am today. CLEAR probably saved me 20:minutes. Was told it is like this every day. YMMV. Happy to be in lounge and not in line w kettles.
I really hope this continues to be the case and that CLEAR scales properly at SFO. I've been a CLEAR member since the first iteration that got sold off and CLEAR + PreCheck has dramatically reduced my time to gate at SFO. Flying out of ATL not long ago where Delta is king and CLEAR is also free/discounted for Delta elites, the CLEAR line looked like Disneyland - it snaked around a couple times and wasn't moving very quickly
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Old Aug 3, 2019, 7:46 am
  #242  
 
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,694
Had just renewed CLEAR a few weeks ago. Connected my MP number to it at beginning of the week, received email this morning that my fee will be refunded to form of payment. Nice! ^
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Old Aug 3, 2019, 8:38 am
  #243  
 
Join Date: Nov 2013
Programs: UA 1K; Hyatt Globalist; Marriott Gold
Posts: 218
Originally Posted by immaculate
Flying out of ATL not long ago where Delta is king and CLEAR is also free/discounted for Delta elites, the CLEAR line looked like Disneyland - it snaked around a couple times and wasn't moving very quickly
Yikes, that sounds terrible! CLEAR has always been seconds to security for me.

Though I miss the days when they would drop you off at the front of the belt, and not just past the TSA agent (CAS agent at SFO.) What ever happened to that? Surprised I can't find anyone talking about it when searching FT.
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Old Aug 3, 2019, 1:51 pm
  #244  
 
Join Date: Oct 2006
Location: Newport Beach / San Francisco / Seattle
Programs: UA GS 1MM, Amex Centurion, Hyatt Globalist, Marriott Ambassador
Posts: 289
Originally Posted by mzrn
Yikes, that sounds terrible! CLEAR has always been seconds to security for me.

Though I miss the days when they would drop you off at the front of the belt, and not just past the TSA agent (CAS agent at SFO.) What ever happened to that? Surprised I can't find anyone talking about it when searching FT.
This last week, CLEAR at SFO and SEA was still line-less, which is fantastic. I do note that at SFO Terminal 3, it doesn't even look like they are set up to have a line - the CLEAR area just sort of funnels into their 3 or 4 machines.

Ah yes, being dropped off at the front of the belt! Up until last year or so this was still a thing at LAS with CLEAR - I really miss those days too
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Old Aug 4, 2019, 10:35 am
  #245  
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,452
I was unable to link my UA account to my Clear account online, but Clear responded to my email requesting a switch from DL to UA in about 36 hours, and my account now shows a zero dollar renewal in September. ^
Boraxo, kirkwoodj and narvik like this.
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Old Aug 4, 2019, 11:34 am
  #246  
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
Originally Posted by Zorak
As I said above:



​​​​​​​If you have CLEAR but not Precheck, then after verifying you the CLEAR rep will escort you to the front of the regular line, and thereafter the rest of the process will be exactly the same as if you had not used CLEAR.
......and if you have elite status, the CLEAR agent will escort you to the front of the elite line. You're taken to the front ot whatever line you're eligible to use at the checkpoint. However, there can be airport setups where PreCheck is on the other end of the terminal from CLEAR and in those cases, CLEAR only takes you to some nearby line. IIRC ATL has a CLEAR place only for those with PreCheck and another CLEAR place that includes those without PreCheck, or maybe it's the reverse, so you sometimes need to verify the airport's setup before approaching a line, but this is true even for those without CLEAR.
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Old Aug 5, 2019, 7:11 pm
  #247  
 
Join Date: Aug 2001
Location: SFO/SJC
Programs: UA 1K & 2MM, Bonvoy Titanium & LTP, HH Gold, Accor Silver, Hertz PC, Avis PC
Posts: 2,350
Just used CLEAR for the first time at SFO (Int'l) today. The pre-check line was at least half a dozen people deep, so I easily saved a couple of minutes. Only being partially facetious there. For free, it's a fantastic deal. Simply not having to extract my ID is a win.
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Old Aug 5, 2019, 11:12 pm
  #248  
 
Join Date: Jan 2017
Location: Portland OR
Programs: United 1K 1MM, Marriott Bonvoy Platinum, Hilton HHonors Gold
Posts: 560
Originally Posted by cricketer
Just used CLEAR for the first time at SFO (Int'l) today. The pre-check line was at least half a dozen people deep, so I easily saved a couple of minutes. Only being partially facetious there. For free, it's a fantastic deal. Simply not having to extract my ID is a win.
Me too. I signed up from Bangkok after reading the announcement, and the agent at SFO was great in getting me fully registered. There was s snag in that my passport scan revealed a typo in my middle name which was a scanner problem (a D was scanned as O). So we moved to my driver's license which worked fine. When I then went to actually use security (flight to PDX) the agent saw the “Premier 1K” on my boarding pass and asked “are you aware that ....” ..... “yes, that’s why I signed up”.

I sailed past a long line waiting for the Precheck, ID check which I’d had to suffer 12 days previously.
usbusinesstraveller is offline  
Old Aug 6, 2019, 5:55 am
  #249  
 
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,450
Originally Posted by nsx1164
Was also a member back in the day before the first bankruptcy... do we have confirmation that they retained the biometric data from the old company ?
Have held off on signing up as they don't have it at my primary hub (ORD) yet. Have TSA pre-Check and it works great.
Can confirm my biometrics from the first go-round (including photo) were retained.
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Old Aug 6, 2019, 7:22 am
  #250  
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Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Just signed up at DCA when visiting family. The agents were fast but then surprised (since I wasn't flying, just wanted to do it while there) when I didn't have a BP.

It was great, and fast. But they did note seeing an uptick in UA flyers enrolling there - so I can only imagine what a hub airport must be experiencing.
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Old Aug 6, 2019, 9:39 am
  #251  
 
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,218
Thanks to this FT thread I enrolled this morning. Without seeing this would not have enrolled or been aware of this benefit for a 1K member.

So good to not need my physical ID until I get to the Centurion Lounge.
Aussienarelle is offline  
Old Aug 6, 2019, 11:46 am
  #252  
 
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.8MM
Posts: 6,349
As mentioned up-thread; I am hoping EWR will start CLEAR by "the end of summer", and it looks like I'll just wait until they do, to finalize enrollment (fingerprints/eye scan).

By the way, the Wiki refers to EWR: does anyone know if that will be in ALL three terminals?
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Old Aug 6, 2019, 12:19 pm
  #253  
 
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
Originally Posted by MSPeconomist
......and if you have elite status, the CLEAR agent will escort you to the front of the elite line. You're taken to the front ot whatever line you're eligible to use at the checkpoint. However, there can be airport setups where PreCheck is on the other end of the terminal from CLEAR and in those cases, CLEAR only takes you to some nearby line. IIRC ATL has a CLEAR place only for those with PreCheck and another CLEAR place that includes those without PreCheck, or maybe it's the reverse, so you sometimes need to verify the airport's setup before approaching a line, but this is true even for those without CLEAR.
YES, I found this confusing at first.
I typically always have precheck. I went to register ON ARRIVAL and the precheck line (and clear line) was closed so there was some initial confusion as to where to find another clear line.

TIP, try to make sure your fingers are good for taking fingerprints (not too cold, etc). The initial scan was poor so when I tried it this morning it didnt scan so well. At first, they only required two fingers. Then when it wasnt working, she said I can try an iris scan. Luckily, I was not actually in a hurry, so the person re-registered me again, gave me some lotion and I got good scans for all my fingers.

It isn't clear to me what is actually required to "pass". Iris scan only?
eng3 is online now  
Old Aug 6, 2019, 12:31 pm
  #254  
FlyerTalk Evangelist
 
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,866
Why do I think that this may really tick off some current CLEAR users at DEN? I've never seen a line for CLEAR there...will that change?
Bonehead is offline  
Old Aug 6, 2019, 2:10 pm
  #255  
 
Join Date: Jul 2001
Posts: 2,925
Originally Posted by eng3
YES, I found this confusing at first.
I typically always have precheck. I went to register ON ARRIVAL and the precheck line (and clear line) was closed so there was some initial confusion as to where to find another clear line.

TIP, try to make sure your fingers are good for taking fingerprints (not too cold, etc). The initial scan was poor so when I tried it this morning it didnt scan so well. At first, they only required two fingers. Then when it wasnt working, she said I can try an iris scan. Luckily, I was not actually in a hurry, so the person re-registered me again, gave me some lotion and I got good scans for all my fingers.

It isn't clear to me what is actually required to "pass". Iris scan only?
This might be a big problem for me. I have GE and when I come back into the U.S., 9 times out of 10 the scanner can’t read my fingerprints. I get the big X on my receipt and have to go see the CBP agent. I’ve been doing the lotion thing for years prior to landing and it really doesn’t work for me. I wonder how this would affect registering for CLEAR. Any ideas?
FLYMSY is offline  


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