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Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}

Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}

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Old Jul 6, 19, 1:31 pm   -   Wikipost
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Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service

Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
The first PS flights to/from EWR started 25 Oct 2015
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.

United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
E+ passengers -- hot meals and drinks included
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)

Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"

other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10

FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.

Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.

Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.

Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
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Old Dec 29, 16, 2:07 pm
  #796  
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Originally Posted by higher_flyer View Post
Not true. The burger is the same red-eye transcon snack as on other non-p.s. flights (in F of course).

Why can't there be some p.s. for p.s. flights, even if on a red-eye?!? Enhanced service, even if we're talking about a snack, would be nice, not the same average service as some random A320 flight.
Comparing e.g. SFO-EWR and SFO-IAD evening flights:

Up to 8pm: SFO-EWR gets the full p.s. meal service; SFO-IAD gets standard domestic food (so no sundae service or appetizer)
8:01pm to 9pm: SFO-EWR still gets dinner. SFO-IAD gets the hot plated snack.
After 9pm: SFO-EWR has the hot plated snack. SFO-IAD gets nothing at all other than a pass of the snack basket with popcorn, pretzels, etc (flight code is "Refreshments").


The snack service isn't particularly premium, but most of the world isn't looking for a full meal after 9 o'clock (see all the complaining about the dinner service on SFO/LAX-AKL/SYD/MEL). And when I missed a dinner EWR-SFO flight due to traffic and got booked on an 11pm instead, I was sure glad to have some real food on the plane to complement lounge snacks instead of a little bag of popcorn like I get on a 60-minute puddle jump.
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Old Dec 29, 16, 2:16 pm
  #797  
 
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Originally Posted by findark View Post
After 9pm: SFO-EWR has the hot plated snack. SFO-IAD gets nothing at all other than a pass of the snack basket with popcorn, pretzels, etc (flight code is "Refreshments").
Not true. Full transcon redeyes get the warm snack as well.
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Old Dec 29, 16, 2:37 pm
  #798  
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Originally Posted by rch4u View Post
Not true. Full transcon redeyes get the warm snack as well.
Huh. This does not match the published meal schedule, but it does seem to match the currently entered GDS meal codes. I haven't flown home via IAD-SFO in a couple months, but it definitely used to be that the 8:30 flight was Snack and the 10pm one was Refreshments.

Must be a recent change. I stand corrected.
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Old Dec 29, 16, 4:01 pm
  #799  
 
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Originally Posted by rch4u View Post
Not true. Full transcon redeyes get the warm snack as well.
Yup, just had the burger on SFO-RDU 945 PM red-eye last week.
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Old Jun 26, 19, 10:26 am
  #800  
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This is an archive thread, the active thread is
Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights - Questions and Experiences

WineCountryUA
UA coModerator

Last edited by WineCountryUA; Jul 6, 19 at 9:30 pm
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