Jul 6, 2019, 9:31 pm
Last edit by: WineCountryUA
Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
The first PS flights to/from EWR started 25 Oct 2015
E+ passengers -- hot meals and drinks included
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Dec 29, 2016, 10:34 am
#796
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Dec 29, 2016, 10:54 am
#797
Join Date: Aug 2010
Location: Morris County, NJ
Programs: UA 1K/*G, Avis Pres, Marriott Plat
Posts: 2,305
I'm pretty easygoing and all, but little touches like this make a difference.
Dec 29, 2016, 11:16 am
#798
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,016
Pre-merger, CO served drinks with the nuts consistently. Since merger, both sets of crews have been inconsistent. No matter what, the fault lies with UA's FA training, both for pre-merger and new FAs. The current FAs include a fairly large percentage who joined since the merger. UA needs to get all FAs to act like they are on one team with one play book.
Dec 29, 2016, 2:07 pm
#799
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,406
Not true. The burger is the same red-eye transcon snack as on other non-p.s. flights (in F of course).
Why can't there be some p.s. for p.s. flights, even if on a red-eye?!? Enhanced service, even if we're talking about a snack, would be nice, not the same average service as some random A320 flight.
Why can't there be some p.s. for p.s. flights, even if on a red-eye?!? Enhanced service, even if we're talking about a snack, would be nice, not the same average service as some random A320 flight.
Up to 8pm: SFO-EWR gets the full p.s. meal service; SFO-IAD gets standard domestic food (so no sundae service or appetizer)
8:01pm to 9pm: SFO-EWR still gets dinner. SFO-IAD gets the hot plated snack.
After 9pm: SFO-EWR has the hot plated snack. SFO-IAD gets nothing at all other than a pass of the snack basket with popcorn, pretzels, etc (flight code is "Refreshments").
The snack service isn't particularly premium, but most of the world isn't looking for a full meal after 9 o'clock (see all the complaining about the dinner service on SFO/LAX-AKL/SYD/MEL). And when I missed a dinner EWR-SFO flight due to traffic and got booked on an 11pm instead, I was sure glad to have some real food on the plane to complement lounge snacks instead of a little bag of popcorn like I get on a 60-minute puddle jump.
Dec 29, 2016, 2:37 pm
#801
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,406
Huh. This does not match the published meal schedule, but it does seem to match the currently entered GDS meal codes. I haven't flown home via IAD-SFO in a couple months, but it definitely used to be that the 8:30 flight was Snack and the 10pm one was Refreshments.
Must be a recent change. I stand corrected.
Must be a recent change. I stand corrected.
Dec 29, 2016, 4:01 pm
#802
Join Date: Nov 2004
Location: APC/SFO
Programs: UA 1K, B9, AA, DL, WN
Posts: 280
Jan 13, 2017, 5:17 pm
#803
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
First time flying p.s. since the Polaris launch...the amenity kit is now a mini-blue square kit...kind of looks like a CD case.
The menu now just says 'warm cookie' instead of 'signature triple chocolate chip' cookie. Wonder if it might be a different flavor?
The menu now just says 'warm cookie' instead of 'signature triple chocolate chip' cookie. Wonder if it might be a different flavor?
Jan 13, 2017, 7:39 pm
#804
Join Date: Jul 2005
Location: RIC
Programs: UA 1K MM
Posts: 3,387
The cookies are apparently no longer baked on board. Just reheated now?
Jan 14, 2017, 7:37 am
#805
Join Date: Jul 2005
Location: NYC
Programs: Marriott Platinum Elite, National Executive, United Gold
Posts: 1,181
Jan 14, 2017, 1:52 pm
#807
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
I didn't notice but I never thought that they were baked from 100% raw dough on board, I always figured it was some half-baked thing to get them soft/warm and to waft the smell through the cabin.
Jan 14, 2017, 3:43 pm
#808
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,406
Cookie I had last night was definitely the same as mainline has been serving all last year.
Last edited by findark; Jan 14, 2017 at 4:57 pm
Jan 14, 2017, 4:35 pm
#809
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
Jan 15, 2017, 10:57 pm
#810
Join Date: Jan 2011
Location: Could be anywhere...
Programs: United Platinum
Posts: 250
Cookie I had last week was the same it's been since I've been flying PS the past year or so 