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Old Jul 6, 2019, 9:31 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service

Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
The first PS flights to/from EWR started 25 Oct 2015
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.

United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
E+ passengers -- hot meals and drinks included
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)

Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"

other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10

FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.

Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.

Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.

Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
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Old Nov 17, 2016, 10:46 am
  #766  
 
Join Date: Mar 2009
Location: LAX & EWR/JFK
Programs: Fomerly UA 1K, now Gold... next year, who knows?
Posts: 1,432
Any reports of RPUs clearing recently on PS flights?
My 2016 experience has been dismal. I think only one RPU cleared and that was a LAX-EWR flight delayed 3 hours, where most of the forward cabin changed to other flights.

I'm planning a January LAX-EWR-LAX trip, and wondering if applying RPUs makes any sense, or if it's better to hope for a cash upgrade offer (which never seems to happen with RPU waitlisted).

TIA,

Phil
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Old Nov 17, 2016, 12:11 pm
  #767  
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Originally Posted by Phil Level
Any reports of RPUs clearing recently on PS flights?
My 2016 experience has been dismal. I think only one RPU cleared and that was a LAX-EWR flight delayed 3 hours, where most of the forward cabin changed to other flights.

I'm planning a January LAX-EWR-LAX trip, and wondering if applying RPUs makes any sense, or if it's better to hope for a cash upgrade offer (which never seems to happen with RPU waitlisted).
I've cleared two RPUs for November and December of this year. Both into open R at booking, a Friday and a Saturday evening EWR-SFO.

You can fish for cash offers - you should get the "TOD" priced offer as a popup immediately at booking (theory is if ZN is open) and going reported price seems to be about $319. If you don't get the offer, or if you don't like it, just cancel. p.s. J is obscenely expensive sometimes though... I'm flying SFO-IAH-LGA next month because I missed the 30-day boat and somehow even P space is a unicorn on a Tuesday, let alone R
findark is offline  
Old Nov 17, 2016, 2:50 pm
  #768  
 
Join Date: Oct 2016
Location: SBA
Programs: UA Gold 1MM, Marriott Gold, IHG Plat, Hertz PC
Posts: 941
Originally Posted by Phil Level
Any reports of RPUs clearing recently on PS flights?
My 2016 experience has been dismal. I think only one RPU cleared and that was a LAX-EWR flight delayed 3 hours, where most of the forward cabin changed to other flights.

I'm planning a January LAX-EWR-LAX trip, and wondering if applying RPUs makes any sense, or if it's better to hope for a cash upgrade offer (which never seems to happen with RPU waitlisted).

TIA,

Phil
Phil - see my above screenshot of my boarding pass EWR-LAX 1/21/17 (a few posts up). It was confirmed at booking using an RPU (and flight was under $200). When I booked this a few weeks ago, Saturdays in Jan for both LAX and SFO had a lot of availability. Good luck!
tstauck is offline  
Old Nov 17, 2016, 5:58 pm
  #769  
 
Join Date: Aug 2013
Location: SFO
Programs: UA 1K and MM, Marriot, Hilton
Posts: 804
Originally Posted by Phil Level
Any reports of RPUs clearing recently on PS flights?
My 2016 experience has been dismal. I think only one RPU cleared and that was a LAX-EWR flight delayed 3 hours, where most of the forward cabin changed to other flights.

I'm planning a January LAX-EWR-LAX trip, and wondering if applying RPUs makes any sense, or if it's better to hope for a cash upgrade offer (which never seems to happen with RPU waitlisted).

TIA,

Phil
i cleared 4 RPU's this month SFO-EWR. I have no idea what's going on
jasonp622 is offline  
Old Nov 17, 2016, 6:40 pm
  #770  
 
Join Date: Mar 2009
Location: LAX & EWR/JFK
Programs: Fomerly UA 1K, now Gold... next year, who knows?
Posts: 1,432
Originally Posted by findark
I've cleared two RPUs for November and December of this year. Both into open R at booking, a Friday and a Saturday evening EWR-SFO.

You can fish for cash offers - you should get the "TOD" priced offer as a popup immediately at booking (theory is if ZN is open) and going reported price seems to be about $319. If you don't get the offer, or if you don't like it, just cancel. p.s. J is obscenely expensive sometimes though... I'm flying SFO-IAH-LGA next month because I missed the 30-day boat and somehow even P space is a unicorn on a Tuesday, let alone R
Thanks for the tip!
I booked our Jan trip, both flight are mid week. Got a buy up offer on the return EWR-LAX, including base fare about $600. Not great, but a whole lot better than the $1599 Z tickets being offered by the pricing engine.

I tried this also for a December EWR-LAX segment on a Saturday, but the buy up offered was $1319 on top of base fare.

Now I still have to decide whether to apply RPUs to the outbound segment or wait and see if I get an upgrade offer. Thoughts?

Originally Posted by tstauck
Phil - see my above screenshot of my boarding pass EWR-LAX 1/21/17 (a few posts up). It was confirmed at booking using an RPU (and flight was under $200). When I booked this a few weeks ago, Saturdays in Jan for both LAX and SFO had a lot of availability. Good luck!
You got luckier than me. I looked at both Jan 21 and 28 EWR-LAX, and the only R inventory for both days is an 8 AM flight on Jan 28. Not the date I need to travel, but I looked anyway. Thanks for the tip.
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Old Nov 17, 2016, 6:52 pm
  #771  
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Originally Posted by Phil Level
Now I still have to decide whether to apply RPUs to the outbound segment or wait and see if I get an upgrade offer. Thoughts
We haven't done enough data collection to have a great picture, but I don't believe applying an RPU will limit your ability to see the upgrade fee offer at OLCI (believe it's inventory dependent only). I would definitely waitlist it; should have a decent chance of clearing on a Saturday in December, especially if it's one of the last flights (they seem to be a pretty good bet for open R).
findark is offline  
Old Dec 1, 2016, 2:19 pm
  #772  
 
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,003
Just boarded EWR-SFO - they have the new Saks bedding and amenity kits out! Wonder if the food will also be the new stuff...

Couple pictures of the bedding and the amenity kit. No bears for us




Last edited by WineCountryUA; Dec 4, 2016 at 11:28 am Reason: merging consecutive posts by same member
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Old Dec 1, 2016, 2:30 pm
  #773  
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Join Date: Sep 2003
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Originally Posted by PsiFighter37
Just boarded EWR-SFO - they have the new Saks bedding and amenity kits out! Wonder if the food will also be the new stuff...
Wow - I didn't know some of the Polaris goodies would show up in p.s. with int'l rollout.

I guess it makes sense - no need to stock a separate linen/pillow supply for p.s.
IAH-OIL-TRASH is offline  
Old Dec 1, 2016, 2:33 pm
  #774  
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Originally Posted by PsiFighter37
Just boarded EWR-SFO - they have the new Saks bedding and amenity kits out! Wonder if the food will also be the new stuff...
sCO or sUA plane?
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Old Dec 1, 2016, 2:34 pm
  #775  
Ari
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Originally Posted by PsiFighter37
Wonder if the food will also be the new stuff...
No.
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Old Dec 1, 2016, 2:38 pm
  #776  
 
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,003
Originally Posted by findark
sCO or sUA plane?
sUA 772.

Menu isn't changed, though, it seems...

PsiFighter37 is offline  
Old Dec 1, 2016, 2:40 pm
  #777  
 
Join Date: Feb 2002
Location: NYC: UA 1K, DL Platinum, AAirpass, Avis PC
Posts: 4,599
Originally Posted by PsiFighter37
sUA 772.

Menu isn't changed, though, it seems...

Reality is these PS menus have been Polaris-like for about a year.

Only real change would be better wine and the extra dessert choices.
cerealmarketer is offline  
Old Dec 1, 2016, 2:52 pm
  #778  
 
Join Date: Oct 2002
Location: Port St Lucie, FL, UA1K since 1994 and 3mm, Delta 1mm
Programs: Marriott Titanium Life, Hilton Gold
Posts: 566
Originally Posted by PsiFighter37
sUA 772.

Menu isn't changed, though, it seems...

Looks like lipstick on a pig...
PaulMCO is offline  
Old Dec 1, 2016, 3:00 pm
  #779  
Ari
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Join Date: Aug 2005
Location: Chicago
Posts: 11,513
POLARIS ≠ p.s.

Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
At first, our p.s. premium cabin service will not change significantly. As of December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.

https://www.united.com/web/en-US/con...laris-FAQ.aspx

Last edited by WineCountryUA; Dec 1, 2016 at 6:14 pm Reason: snarky comment removed
Ari is offline  
Old Dec 2, 2016, 3:07 am
  #780  
 
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,003
For those who really care about the details - the nuts on my p.s. flight were served in a new rammequin, but the rest of the plateware was the same. Not really sure why the nuts warranted the new goods (they were also more toasty than usual).
PsiFighter37 is offline  


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