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Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}

Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}

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Old Jul 6, 19, 1:31 pm   -   Wikipost
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Last edit by: WineCountryUA
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Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service

Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
The first PS flights to/from EWR started 25 Oct 2015
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.

United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
E+ passengers -- hot meals and drinks included
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)

Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"

other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10

FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.

Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.

Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.

Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
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Old Sep 5, 16, 5:31 pm
  #721  
 
Join Date: Mar 2015
Location: NYC (Primarily EWR)
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Originally Posted by physioprof View Post
Get a couple of tacos or dumplings in EWR before the flight. The taco place (the 130s concourse) and dumpling place (the one-teens concourse) are both outstanding!
I was excited about the dumpling shop, but the reviews on Yelp have been pretty savage. It's also quite overpriced (I know it's airport food, but dim sum is generally dirt cheap). Nonetheless - will aim to grab a bite ahead of time.
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Old Sep 5, 16, 5:42 pm
  #722  
 
Join Date: Apr 2015
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Originally Posted by PsiFighter37 View Post
I was excited about the dumpling shop, but the reviews on Yelp have been pretty savage. It's also quite overpriced (I know it's airport food, but dim sum is generally dirt cheap). Nonetheless - will aim to grab a bite ahead of time.
Interesting that Yelp is harsh on dumplings. The tacos in the 130s concourse are definitely good! PS late night snack is not worth staying up for.
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Old Sep 16, 16, 2:13 pm
  #723  
 
Join Date: Sep 2016
Posts: 1
Best aircraft SFO-EWR business class?

I see there are two different 757-200 aircraft flying the SFO-EWR route and I was wondering if either had a better chance of being a newer plane, or if one was better than the other. One version has 16 business class seats, the other has 28. I have read that there are a lot of the older Continental planes flying this route which have been updated for the PS service, but they are not the same as the purpose-built planes for PS. (There's also the 777 but the times don't work so that's not an option). Thanks for any advice!
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Old Sep 16, 16, 2:16 pm
  #724  
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Hi flyaway1234, welcome to FlyerTalk!

The 28J configuration is the one which was purpose-built for flying p.s. and the sCO 16J one also flies international TATL routes (and the occasional domestic). I believe the community has a slight preference for the 28J sUA planes, but personally I wouldn't let that trump schedule as far as convenience goes. And the best flight is always the one with that P, PN, or R space that you're looking for

ed. - for what it's worth all the 752s date from 1989-2000 (you can see the full list at the United Fleet Site)

Last edited by findark; Sep 16, 16 at 2:28 pm
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Old Sep 16, 16, 2:38 pm
  #725  
 
Join Date: Nov 2013
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Welcome to FT!

I agree with with findark - schedule and space are more important. Consider yourself lucky the 777 doesn't work for you - J seats are far less comfortable than the PS seats...unless you were one of the few moved into GF!
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Old Sep 16, 16, 2:44 pm
  #726  
 
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Originally Posted by findark View Post
Hi flyaway1234, welcome to FlyerTalk!
ed. - for what it's worth all the 752s date from 1989-2000 (you can see the full list at the United Fleet Site)
While the manufacture date might be similar, the sUA p.s. were upgraded more recently and the cabin is newer/fresher than the sCO planes.
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Old Sep 16, 16, 3:36 pm
  #727  
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Originally Posted by Infinite1K View Post
While the manufacture date might be similar, the sUA p.s. were upgraded more recently and the cabin is newer/fresher than the sCO planes.
This includes a newer AVOD system with higher resolution and more content.
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Old Sep 16, 16, 4:35 pm
  #728  
 
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Originally Posted by califcoast View Post
Consider yourself lucky the 777 doesn't work for you - J seats are far less comfortable than the PS seats...unless you were one of the few moved into GF!
Yep, flew again in 777 J last night, upgrade at time of purchase. No storage shelf over one's shoulder. No foot space for personal item, takeoff and landing. All pairs are a bit intimate, the closest being the middle two of the center four, where I had a stranger unintentionally spooning into me one flight to Europe.

One has the same sense as coach of claustrophobic unease we're all pros at tolerating. The difference is a better meal, better screen, and the chance to pretend none of this is happening while fully reclined.

When they rip these out and update to Polaris, the 777 should be nice. In the meantime, now that I've been buying p.s. J for most flights, I don't ever see myself actually paying for 777 J.
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Old Sep 18, 16, 12:01 am
  #729  
 
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Originally Posted by Syzygies View Post
Yep, flew again in 777 J last night, upgrade at time of purchase. No storage shelf over one's shoulder. No foot space for personal item, takeoff and landing. All pairs are a bit intimate, the closest being the middle two of the center four, where I had a stranger unintentionally spooning into me one flight to Europe.

One has the same sense as coach of claustrophobic unease we're all pros at tolerating. The difference is a better meal, better screen, and the chance to pretend none of this is happening while fully reclined.

When they rip these out and update to Polaris, the 777 should be nice. In the meantime, now that I've been buying p.s. J for most flights, I don't ever see myself actually paying for 777 J.
If you are 1K/GS and pay for 777 J you are likely to end up in F. (Happened to me recently but unfortunately I had to cancel the trip.)
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Old Sep 18, 16, 9:15 am
  #730  
 
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Originally Posted by dfreeman02 View Post
If you are 1K/GS and pay for 777 J you are likely to end up in F. (Happened to me recently but unfortunately I had to cancel the trip.)
Yep. I bought two flexible J tickets (Z) on the 772 and was planning on moving to a different flight if I didn't get the 'surprise and delight' upgrade to 'GF'. Both were upgraded. One at T-71 and one at T-32
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Old Oct 25, 16, 9:34 pm
  #731  
 
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Will any of these P.S. 757s getting a Polaris hard product update? I've been on 8 P.S. flights this year (5 of them in J) and the state of the current interior is pretty appalling.

Was on N590UA (a nearly 20 year old 757) this past weekend and the seats/walls had a noticeable grimy, faded look. My seat controls and remote had a stickiness about them. The lady next to me was wiping down the entire seat area (though this is probably prudent on all flights), and at the end of the flight a guy presented a FA with a plastic covering that had broken off his seat shell. And I would highly recommend not looking inside the overhead baggage bins as I shudder to think about when the last time those were wiped down.

It's a damn shame cause the 757 is a great bird (heck, it's part of my username), and it'd be nice if UA put at least some effort in putting the "premium" in P.S.
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Old Oct 25, 16, 11:17 pm
  #732  
 
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Originally Posted by LC757 View Post
Will any of these P.S. 757s getting a Polaris hard product update? I've been on 8 P.S. flights this year (5 of them in J) and the state of the current interior is pretty appalling.

Was on N590UA (a nearly 20 year old 757) this past weekend and the seats/walls had a noticeable grimy, faded look. My seat controls and remote had a stickiness about them. The lady next to me was wiping down the entire seat area (though this is probably prudent on all flights), and at the end of the flight a guy presented a FA with a plastic covering that had broken off his seat shell. And I would highly recommend not looking inside the overhead baggage bins as I shudder to think about when the last time those were wiped down.

It's a damn shame cause the 757 is a great bird (heck, it's part of my username), and it'd be nice if UA put at least some effort in putting the "premium" in P.S.
Unfortunately UA's success at filling up the premium cabin on this route has exceeded expectations so I don't expect any investments here soon.
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Old Oct 26, 16, 8:29 am
  #733  
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Originally Posted by LC757 View Post
Will any of these P.S. 757s getting a Polaris hard product update? I've been on 8 P.S. flights this year (5 of them in J) and the state of the current interior is pretty appalling.

Was on N590UA (a nearly 20 year old 757) this past weekend and the seats/walls had a noticeable grimy, faded look. My seat controls and remote had a stickiness about them. The lady next to me was wiping down the entire seat area (though this is probably prudent on all flights), and at the end of the flight a guy presented a FA with a plastic covering that had broken off his seat shell. And I would highly recommend not looking inside the overhead baggage bins as I shudder to think about when the last time those were wiped down.

It's a damn shame cause the 757 is a great bird (heck, it's part of my username), and it'd be nice if UA put at least some effort in putting the "premium" in P.S.
The official answer is no in the near future, at least for the hard product.

How will the switch to United Polaris affect United p.s.® Premium Service flights?
Beginning in mid-2017, United p.s. transcontinental business class service will feature some of the amenities that are offered with United Polaris business class, but overall p.s. business class service will not change significantly.
However, with rumors of UA cancelling the engine update for the 757J fleet (sUA 28J ones), there's a potential where they will increase widebody flying to replace the retiring 757s, but that's just pure speculation for fleet planning 2 years out.
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Old Oct 30, 16, 6:24 pm
  #734  
 
Join Date: Mar 2008
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SFO-EWR reduced flights in 2017?

I travel every other week SFO-EWR, so book pretty far ahead for lowest cost P fares. Looking ahead to Jan 2017, I'm seeing fewer flights per day, particularly the outbound afternoon flights seem to be missing. Is there a reduction in flights on this route? Or am I looking too far ahead.
Have searched for info, but have come up with nothing. Thanks for any insights.
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Old Oct 30, 16, 6:37 pm
  #735  
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Originally Posted by rangr View Post
I travel every other week SFO-EWR, so book pretty far ahead for lowest cost P fares. Looking ahead to Jan 2017, I'm seeing fewer flights per day, particularly the outbound afternoon flights seem to be missing. Is there a reduction in flights on this route? Or am I looking too far ahead.
Have searched for info, but have come up with nothing. Thanks for any insights.
This occurred last year also, there was a winter slowdown that then recovered in the spring / summer.

Leisure travel and even some business travel avoids that part of the country in Jan-Feb-March.

Last edited by WineCountryUA; Oct 30, 16 at 6:44 pm Reason: travel aviodance
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