Jul 6, 2019, 9:31 pm
Last edit by: WineCountryUA
Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
The first PS flights to/from EWR started 25 Oct 2015
E+ passengers -- hot meals and drinks included
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Nov 19, 2015, 10:09 am
#181
Join Date: Oct 2010
Location: LAX
Programs: UA 1k MM, HHonors Diamond
Posts: 256
Best friend flying from LAX to MAN today, via EWR;
6:00am delayed due to aircraft maintenance 3hrs 55mins
7:00am delayed due to aircraft maintenance 4hrs
9:00am delayed due to aircraft maintenance 1hr 30mins
10:16am operational difficulties 1hr 4mins
Only one flight on schedule so far.
How many passengers will be missing not only domestic but international connections?
6:00am delayed due to aircraft maintenance 3hrs 55mins
7:00am delayed due to aircraft maintenance 4hrs
9:00am delayed due to aircraft maintenance 1hr 30mins
10:16am operational difficulties 1hr 4mins
Only one flight on schedule so far.
How many passengers will be missing not only domestic but international connections?
Nov 19, 2015, 10:19 am
#182
Join Date: Sep 2009
Location: New York, NY
Programs: Delta Platinum Medallion; IHG Platinum; Marriott Gold; Hilton Gold
Posts: 1,071
Best friend flying from LAX to MAN today, via EWR;
6:00am delayed due to aircraft maintenance 3hrs 55mins
7:00am delayed due to aircraft maintenance 4hrs
9:00am delayed due to aircraft maintenance 1hr 30mins
10:16am operational difficulties 1hr 4mins
Only one flight on schedule so far.
6:00am delayed due to aircraft maintenance 3hrs 55mins
7:00am delayed due to aircraft maintenance 4hrs
9:00am delayed due to aircraft maintenance 1hr 30mins
10:16am operational difficulties 1hr 4mins
Only one flight on schedule so far.
Nov 19, 2015, 10:22 am
#183
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
That upgrade list seems to be incomplete. I was able to clear RPUs on two p.s. flights this month, both times the u/g list did not show me as cleared on the list. However, CPUs on different flights showed.
Nov 19, 2015, 2:56 pm
#184
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,426
I just tried applying an RPU on a p.s. flight that currently only allows waitlisting. An RPU was removed from my account but the reservation shows no indication of it actually being applied. Have others seen this? I think it's g
ing to require a call...
ing to require a call...
Nov 19, 2015, 7:48 pm
#185
Join Date: Feb 2013
Location: NJ
Programs: UA-plat, HH-Diamond, Marriott-gold
Posts: 212
I definitely think you need to call!!
Nov 19, 2015, 10:27 pm
#186
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Mine shows Upgrade Requested..
Well I booked myself on a 7:00 am departure LAX-EWR and noticed its a 4 digit flight over a 3 digit flight sUA vs sCO. The UA flight at 6:00 am has 28 BF seats vs the CO 7:00 am has 16. Besides the cabin size are there any difference? I have not flown PS in a few years and especially to EWR Thanks and Safe Travels
Well I booked myself on a 7:00 am departure LAX-EWR and noticed its a 4 digit flight over a 3 digit flight sUA vs sCO. The UA flight at 6:00 am has 28 BF seats vs the CO 7:00 am has 16. Besides the cabin size are there any difference? I have not flown PS in a few years and especially to EWR Thanks and Safe Travels
Last edited by WineCountryUA; Nov 20, 2015 at 12:19 pm Reason: merging consecutive posts by same member
Nov 20, 2015, 11:47 am
#187
Join Date: Aug 2009
Location: EWR, BDL
Posts: 4,471
Well I booked myself on a 7:00 am departure LAX-EWR and noticed its a 4 digit flight over a 3 digit flight sUA vs sCO. The UA flight at 6:00 am has 28 BF seats vs the CO 7:00 am has 16. Besides the cabin size are there any difference? I have not flown PS in a few years and especially to EWR Thanks and Safe Travels
I wonder which crews fly the sCO ps flights. Are they international (NTA) crews, or domestic crews?
If they're domestic crews, perhaps they're less familiar with BusinessFirst. I'm sure that all of the crews are trained to provide BusinessFirst service, but the international crews do it all the time.
If they're domestic crews, perhaps they're less familiar with BusinessFirst. I'm sure that all of the crews are trained to provide BusinessFirst service, but the international crews do it all the time.
Last edited by WineCountryUA; Nov 20, 2015 at 12:18 pm Reason: merging consecutive posts by same member -- please use multi-quote
Nov 20, 2015, 12:04 pm
#188
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
I thought that sUA PS service was several service quality levels higher (based on my past extensive use) compared to sCO BF service. Is that still true today? Upthread I have read something suggesting the same..
Nov 20, 2015, 12:21 pm
#189
Moderator: United Airlines
Original Poster
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,852
The stated intention is the PS service for the front cabin to be the same regardless if 28BF sUA or 16BF sCO aircraft is used on the EWR<>SFO/LAX PS flights.
Nov 20, 2015, 1:42 pm
#190
Suspended
Join Date: Apr 2012
Location: DEN
Programs: Delta Silver. Former AA gold. UA MP and DL Plat AMEX cardholder
Posts: 1,254
Aside from the configuration of the aircraft not really; service will be identical.
The crews flying the sCO 757s EWR - LAX/SFO are domestic and tend to be from EWR, LAX & SFO. NTA & LAI may work the sCO 757s EWR - LAX/SFO if they pick up the trips from out of base but the EWR - LAX/SFO trips are in the domestic bid packets. A friend of mine SFO based recently did the following trip; SFO - IAH - EWR layover; EWR - SFO. And yes crews are trained on the BusinessFirst service.
The crews flying the sCO 757s EWR - LAX/SFO are domestic and tend to be from EWR, LAX & SFO. NTA & LAI may work the sCO 757s EWR - LAX/SFO if they pick up the trips from out of base but the EWR - LAX/SFO trips are in the domestic bid packets. A friend of mine SFO based recently did the following trip; SFO - IAH - EWR layover; EWR - SFO. And yes crews are trained on the BusinessFirst service.
Also to note, the AVOD systems on the sCO aircraft are older (2008-2010 install dates) whereas the 15 PS aircraft have AVOD systems from 2013-2014. Seats on the sCO aircraft are older as well.
Nov 20, 2015, 1:51 pm
#191
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
Aside from the configuration of the aircraft not really; service will be identical.
The crews flying the sCO 757s EWR - LAX/SFO are domestic and tend to be from EWR, LAX & SFO. NTA & LAI may work the sCO 757s EWR - LAX/SFO if they pick up the trips from out of base but the EWR - LAX/SFO trips are in the domestic bid packets. A friend of mine SFO based recently did the following trip; SFO - IAH - EWR layover; EWR - SFO. And yes crews are trained on the BusinessFirst service.
The crews flying the sCO 757s EWR - LAX/SFO are domestic and tend to be from EWR, LAX & SFO. NTA & LAI may work the sCO 757s EWR - LAX/SFO if they pick up the trips from out of base but the EWR - LAX/SFO trips are in the domestic bid packets. A friend of mine SFO based recently did the following trip; SFO - IAH - EWR layover; EWR - SFO. And yes crews are trained on the BusinessFirst service.
They may be trained, but it seems that they don't deliver.
Nov 20, 2015, 2:12 pm
#192
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Reading back at some of these replies, it seems that the service standards have been all over the place with sUA and sCO crews. I would say the menu will be the same between the two configurations, definitely not the service.
Also to note, the AVOD systems on the sCO aircraft are older (2008-2010 install dates) whereas the 15 PS aircraft have AVOD systems from 2013-2014. Seats on the sCO aircraft are older as well.
Also to note, the AVOD systems on the sCO aircraft are older (2008-2010 install dates) whereas the 15 PS aircraft have AVOD systems from 2013-2014. Seats on the sCO aircraft are older as well.
Nov 20, 2015, 4:39 pm
#193
Join Date: Oct 2007
Programs: UA 1K 1MM / AA PP, Marriott Lifetime Gold
Posts: 949
Quick catering question: Who has been on the post 9pm flight EWR-SFO/LAX since the switchover? It says Snack for BF -- I eat on the later side so wish it was still a dinner flight, But curious who has had the westbound snack on the late flights recently - what was it?
Nov 20, 2015, 4:42 pm
#194
Suspended
Join Date: Apr 2012
Location: DEN
Programs: Delta Silver. Former AA gold. UA MP and DL Plat AMEX cardholder
Posts: 1,254
If it didn't make a difference, I would try to be on that 6am. You get the legacy PS flight attendants & newer cabin. It's been reported that the sCO 757s are well used.
Nov 21, 2015, 1:14 am
#195
Join Date: Feb 2013
Location: NJ
Programs: UA-plat, HH-Diamond, Marriott-gold
Posts: 212