Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Sep 14, 2012, 9:47 am
#16
Join Date: Mar 2012
Location: STL/SFO
Programs: UAL 1P
Posts: 53
Thank you! Looking forward to getting the feature back. Now if we can get rid of CPU waitlisting resulting in PNR splitting it will be awesome 
Sep 14, 2012, 9:48 am
#17
Join Date: Apr 2004
Location: Boston, MA
Programs: UA 1K MM
Posts: 141
+1 Thanks to UA for listening!
Sep 14, 2012, 9:50 am
#18
Join Date: Nov 2010
Location: DEN
Programs: UA 1K, AA EXP, WN A+, Marriott LT
Posts: 893
wowowowowow...didn't think this would happen. Are we turning over a new leaf?
Sep 14, 2012, 9:50 am
#19
Join Date: Oct 2010
Location: MEL
Programs: QR platinum
Posts: 606
Thanks! Very nice to hear that the fare buckets will be available again!
Sep 14, 2012, 9:51 am
#20
Join Date: Oct 2011
Location: ORD, MKE
Programs: Bonvoy LT Gold, Hilton Silver, Hyatt Discoverist, Hertz PC, National EE
Posts: 710
Expert Mode Update: better upgrade visibility and opt-in ability to see fare class.
Thank you. Looking forward to the changes I hope I'll like.
Sep 14, 2012, 9:52 am
#21
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
Hallelujah. Thanks so much..this was really putting a damper on the fun of booking travel.
Sep 14, 2012, 9:52 am
#22
Join Date: Apr 2010
Location: NYCEWR
Programs: MP(1K) Million Miler, Marriott Plat
Posts: 478
Thanks for the good news! I'm looking forward to some good changes. Thanks for listening to your customers.
Sep 14, 2012, 9:56 am
#23
Join Date: Dec 2004
Location: Under the Cone of Silence
Programs: UA Gold; AA Dirt; HH Diamond; National Emerald; CONTROL SecretAgent Platinum; KAOS EvilFlyer Gold
Posts: 1,498
Guess it depends on what they mean by "fare class" - revenue-only, or everything. I, too, am hopeful that it means a full return to what was there previously, but given the circumstances of this whole event, "wait-and-see" is the operative phrase.
Sep 14, 2012, 9:57 am
#24
Join Date: Jul 2010
Location: CMH
Programs: UA 1K, 1MM, HH Diamond, Marriott Gold
Posts: 745
Sep 14, 2012, 9:57 am
#25
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Hi Everyone,
I want to give you an update on the changes to our united.com Expert Mode feature. By now, most of you know why we made the change we did: Displaying this level of information to all customers was causing significant confusion and questions.......
Shannon Kelly
Director, Customer Insights
United Airlines
I want to give you an update on the changes to our united.com Expert Mode feature. By now, most of you know why we made the change we did: Displaying this level of information to all customers was causing significant confusion and questions.......
Shannon Kelly
Director, Customer Insights
United Airlines
Sep 14, 2012, 9:58 am
#26
Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Titanium
Posts: 2,920
Woo hoo!!!
Sep 14, 2012, 10:02 am
#27
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,969
Sharp move, glad you're doing this. Will you let us know when this info is on the Preview Site?
Sep 14, 2012, 10:02 am
#28
Join Date: Feb 2008
Location: Lahaina, HI & Los Angeles, CA
Programs: UA GS
Posts: 2,403
From another Stockholm Syndromer......thanks for listening to us.
Sep 14, 2012, 10:03 am
#29
Join Date: Nov 2009
Location: 6km East of EPAYE
Programs: UA Silver, AA Platinum, AS & DL GM Marriott TE, Hilton Gold
Posts: 9,582
Thank you Shannon.
3 cheers for the return of expert mode.
3 cheers for the return of expert mode.
Sep 14, 2012, 10:06 am
#30
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
If the displayed info is going to be the same as before this should also allow ExpertFlyer to resume normal award and upgrade searches too..and those very handy alerts.
